Dec 19, 2020
Great experience and great price!
Nov 25, 2020
Excellent Customer Service
This manager is a true example of great customer service. I was having trouble with my lock. After a few minutes the manager came outside to see if I needed help. Not many places would be that pro-active. I feel so much safer knowing those cameras are watched by a real person. The manager was so personable while I was checking in. He went through the terms of service with me line by line. That is so important to me. I have trouble seeing small writing. Overall I could not have asked for better service. Thank you
Aug 05, 2020
Promo, professional, proficient
Prompt, professional, proficient
Jul 01, 2020
Great contactless pickup of keys
Was very easy process of moving in. Was able to do everything online and contactless key pickup
Mar 08, 2020
Place is better than most.
I like gift cards! Like, a lot, I like gift cards.
Jul 28, 2019
Friendly staff and everything was exactly has advertised
Dec 24, 2018
Service was fine and as expected!
So far the experience has been just what I expected. I reserved it online and everything was ready and well organized. I feel confident that my items will be stored safely.
Jun 24, 2018
No carts to be found here, which makes all the difference when moving multiple boxes or heavy items
May 02, 2018
Excellent. More then what I could have asked for.
Sep 18, 2017
Great customer service and very easy process.
It was very last minute and I was helped accordingly, with the service and the efficiency. Easy process.
May 16, 2016
Friendly and accommodating. Climate control is eh.
The climate control is not exactly what I was expecting. The temperature is left at 75 degrees. Which is alright for many things, even electronics. The problem is, at 75 degrees, its hard to control the humidity. I got the storage unit because I have a lot of expensive electronics. I couldn't store certain stuff and had to find alternative places because the humidity is way too high for computers or anything with a processor. When I initially rented the unit, it was cooler out and the humidity factor wasn't apparent. If you are going to tell customers its safe for electronics, you should probably lower the temp and humidity.
Aug 25, 2015
great service, clean place, thorough instructions
i had a great experience at this facility, very professional and it has great security features. I also really want that 250 dollar gift card. I honestly don't give two poops about storage facilities
May 15, 2015
Pretty good storage place.
CubeSmart is a nice little storage place. The staff were very helpful and polite. They showed us around the place and gave us equipment to transport our furniture.
Jan 22, 2015
The phone was answered right away and I appreciated the service.
Dec 18, 2014
It is inconvenient to not be able to use the moving dollies without doing it during business hours. The last facility would leave the dollies in the hallways.
Nov 11, 2014
We got in after hours to drop off items in the unit for the first time. Our code didn't work and we were able to call a representative to let us know we were a number off. We were very happy that we didn't have to drive our 17 ft uhaul off after a full day of moving. We just needed to get it done! Great customer service.
Oct 07, 2014