Public Storage - Arlington Heights - 20 E University Drive, Arlington Heights | Low Rates - Available Now

Public Storage - Arlington Heights - 20 E University Drive

20 E University Drive
Arlington Heights, IL 60004
31 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$28.00 - $233.00
Available Units: Show All
4' x 5' Unit

Swing door, Interior

$1 first month rent
$33.00

$28.00

per month
No CC Required
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5' x 5' Unit

Swing door, Interior

50% off 1st Month
$36.00

$31.00

per month
No CC Required
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5' x 5' Unit

Roll up door, Interior

$1 first month rent
$43.00

$37.00

per month
No CC Required
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5' x 10' Unit

Swing door, Interior

$1 first month rent
$41.00

$36.00

per month
No CC Required
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5' x 10' Unit

Swing door, Interior

50% off 1st Month
$51.00

$44.00

per month
No CC Required
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5' x 10' Unit

Swing door, Interior

50% off 1st Month
$56.00

$48.00

per month
No CC Required
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5' x 15' Unit

Swing door, Interior

$1 first month rent
$88.00

$75.00

per month
No CC Required
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8' x 10' Unit

Roll up door, Interior

$1 first month rent
$106.00

$90.00

per month
No CC Required
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10' x 10' Unit

Roll up door, Interior

$1 first month rent
$124.00

$105.00

per month
No CC Required
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10' x 10' Unit

Roll up door, Interior

$1 first month rent
$140.00

$119.00

per month
No CC Required
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10' x 10' Unit

Roll up door, Interior

$1 first month rent
$154.00

$131.00

per month
No CC Required
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10' x 15' Unit

Roll up door, Floor 1, Interior

50% off 1st Month
$214.00

$188.00

per month
No CC Required
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10' x 20' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
$240.00

$211.00

per month
No CC Required
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10' x 25' Unit

Swing door, Interior

2nd Month Free
$209.00

$178.00

per month
No CC Required
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10' x 30' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
$269.00

$233.00

per month
No CC Required
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About
This Arlington Heights Public Storage offers a wide array of self storage options for customers throughout town, as well as those in Wheeling and Buffalo Grove.
Right near the intersection of University Drive and Arlington Heights Road, just south of Dundee Road, this location is open 7 days a week and the manager lives on site at the property.
With this location being a short drive off of Route 53, Route 68 or Route 83, it makes for a convenient storage stop no matter which direction customers are coming from.
Indoor storage units and outdoor storage units offer different choices of cheap storage units and there are also enclosed, covered parking spaces to rent for vehicle storage too.
On the way out to Buffalo Creek Forest Preserve, stop off at this location to pick up hiking and biking gear out of a cozy 5x5 storage unit for easy access year-round.
Residents living off of Lake Cook Road can use a 10x15 storage unit to pack up everything inside a spare bedroom when it's time to convert it to a home office. For even more storage space, a 10x30 storage unit can easily accommodate everything inside a five-bedroom home near Wheeling High School during a major remodel.
A forward-thinking community that has never lost sight of its rich history, Arlington Heights is a beautiful blend of families – new and old – and businesses – large and small – making it one of the Chicago area's most sought-after villages to call home. Public Storage is proud to be an integral part of the Arlington Heights community.
Features
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
4.5 out of 5 stars - based on 31 reviews
Customer Reviews
lela May 09, 2020

Clean, bright, contactless set up

Easy sign-up, contactless setup

Recommended: Yes

Donna Apr 20, 2020

Very Friendly

Very Friendly and was done in about 20 minutes

Recommended: Yes

Gail V Feb 07, 2020

I was not told that the door and hall...

I was not told that the door and hall were smaller than the roll up doors,making it more challenging to move furniture into it. did i even have a option?

Recommended: Yes

Isis Davis Dec 16, 2019

Rob was extremely helpful without being...

Rob was extremely helpful without being disingenuous or overbearing. I felt informed but not overwhelmed. I would definitely recommend this location.

Recommended: Yes

Maryann Hoffenkamp Nov 10, 2019

Professional and well informed

Professional and well informed

Recommended: Yes

William Gaston Sep 12, 2019

Desk manager was friendly

Desk manager was friendly, explained units available, showed me one in my size. It had a recent squirrel issue and the manager was not sure it was totally ready. He showed me another that was just fine.

Recommended: Yes

Gary Jun 29, 2019

Paula was very helpful from showing me...

Paula was very helpful from showing me the unit and then the next day checking me in and answering any questions.

Recommended: Yes

David Harris Mar 30, 2019

Helpful staff and a clean

Helpful staff and a clean, well maintained facility.

Recommended: Yes

Donald Cosley Feb 13, 2019

On day two the elevator to second foor...

On day two the elevator to second foor not working for three days. Carrying the boxes up the slippery stairs was exhausting. Not a good experience.

Recommended: Yes

Tracy Nov 06, 2018

Aden is AWESOME!!!!!

Aden is AWESOME!!!!!! She is friendly, respectful, helpful and through. She answered every question and concern. Contact me to inquire abt my lock not being on my unit. I am so grateful for her going above and beyond in her job duties. I have and will recommend her public storage location to everyone I know and talk to. I talk a lot (laughing)

Recommended: Yes

Debra Wattenbarger Sep 18, 2018

There was a mix up in the reservation all is good

There was a mix up in the reservation, but it was resolved quickly. Great customer service Arlington Hts., IL 60004

Recommended: Yes

Carol Burgeson Mar 03, 2018

I am so disappointed in the payment and...

I am so disappointed in the payment and response system. I could not log into to view my account --I tried to enter the contact information and I never received a response. I assumed that I was set up for automatic bill pay but when I was not I was charged an additional ten dollars for paying by phone. Than I decided to call and have my account information straightened out and the account operator told me that there was a different four digit number associated with my account. My drivers was copied when I was there, so I do not know what the issue was--my husband had an account years ago, but that contract was terminated, so I do not know if it was his. All I know now is that they have not fixed my online user login, the four digit code with my reservation is wrong and I was charged 10 dollars extra because this was not fixed.

Recommended: No

Carol Remke Nov 21, 2017

Kelly is the best!

Kelly the property manager is 110% customer service oriented!! She was friendly, fast, and helpful!! She met and exceeded my needs. Definitely my best experience at a storage facility!! A++++

Recommended: Yes

Kurt VW Aug 29, 2017

Descent place got an incredible deal by reserving a unit online!!! Place has well kept amenities such as working keypad gate nice big elevator and plenty of unit types to choose from. The only thing better than the convenience is the help from Kathy! She was very helpful and offered me great advice about storing my items and explaining every detail from entering and exiting to signing the lease and insurance paperwork. Thanks Kathy I'm very comfortable with my storage choice!!

Recommended: Yes

Abhilash Mangatt Aug 10, 2017

Hi it was my first time dealing with storage and when i was at the facility I was well greated by David and he help me understand all the details regarding renting a storage. He also helped me by providing valuable advice regarding packing and packing material.

Recommended: Yes

Adam Zigler Aug 08, 2017

Quick easy and efficient! Kathy was super helpful with getting out storage setup. Great service.

Recommended: Yes

Sharon Wadipian Jul 02, 2017

Kathy and David are so personable and so nice to talk to. She's an asset to the company, always delightful with a smile on her face, and willing to help. I've resided here for ten years and Kathy has been great during my entire stay.

Recommended: Yes

Anna Wildeman Jun 29, 2017

Kathy was really helpful and friendly. She explained everything I needed to know clearly. She had a positive attitude. This location was very clean and I felt safe going there. I recommend it!

Recommended: Yes

Dominick Catena Jan 18, 2017

Excellent customer service

I had a wonderful experience with my rental agent. Even though she was clearly under the weather; she took the time to meet all my needs. I understand she is relocating soon and I can only hope that her replacement is as kind and efficient.

Recommended: Yes

Mary Parr Nov 23, 2016

Great service

Great service. Nice staff. Clean facilities

Recommended: Yes

Michael Moran Aug 16, 2016

Great.

Great Everything good.

Recommended: Yes

Marlene Jul 19, 2016

The Service is Top Notch

Kathy and Hattie, who cover the office at different times, were each outstanding in their caring service to help me get set up, and get a discount. They couldn't have been better.

Recommended: Yes

Christian Hallenberg Feb 09, 2016

Keisha and Kathy are Great

5 Star experience!

Recommended: Yes

HizHo Sep 15, 2015

Nice and Easy

Checked in with Kathy she was great. Ensuring we had plenty of space in our unit based on needs. Very little hassle and no up selling pressures... Short stay but I would use again.

Recommended: Yes

Jennifer Aug 24, 2015

More clearly informed of financial aspect

The facility is very clean and easy to get in and out of and secure. The staff was friendly enough. I do have a issue with the way the financial aspect was explained or, in this case, not clearly explained. Clearer expectations need to be set forth in regards to exactly when payment begins and how much it will be.

Recommended: Yes

Richard T. Jun 16, 2015

Great Service

Very friendly staff at the Arlington Heights location. I was very happy with the service and kindness.

Recommended: Yes

Jacqueline Brown Mar 18, 2015

Very courteous

Moving is a very stressful experience, I am down sizing I needed storage all the specialist I saw at the Buffallo Grove the Rand road ended up at the one on University drive these ladies are exceptionally nice and professional. I was pleased with my experience and will never forget. Thank you!!

Recommended: Yes

Jennifer Leber Dec 22, 2014

Great experience at Public Storage

I have never needed to store my personal belongings in a Public Storage before so I had no idea what to expect. The experience was so flawless!! Kathy the manager at the particular location in Arlington Heights, IL was so nice and helpful. Glad I did it and glad I did it with Public Storage.

Recommended: Yes

Randy B. Jun 05, 2014

Good facility and good staff.

I use this property often as it is ideal for storing household goods. Many units are inside access only, which lends a level of protection for climate sensitive items without the additional cost of climate control. Kathy is great at handling all aspects of use. She knows her business and strives to give good customer service.

Recommended: Yes

Merissa Mar 02, 2014

Has you best interest in mind

I had a good experience with Public Storage, especially when I was leaving. They were accommodating and had my best interest in mind as I was reimbursed for the month I prepaid for, but did not use. I would go back to them if it were needed.

Recommended: Yes

Rohit Singh Feb 27, 2014

Convenient, spacious per needs & cost effective storage

I'm damn pleased with public storage and would recommend you to book this online for discounts. Itsconvenient, spacious per needs & cost effective storage.

Recommended: Yes