Yolanda Ball
Jul 11, 2021
Fast & easy
I reserved online and Bryon from the facility called me to confirm within 30 mins of making reservation. He was kind and friendly and super helpful. I felted comfortable and safe at the site canât enter or leave gate without pin!
Recommended: Yes
K mccarron
May 10, 2021
Super efficient on phone and in person.
Very accommodating and friendly.
I wish I remembered the staff member who helped me because he was super helpful
Recommended: Yes
russ deane
Jul 19, 2020
Great experience
Brian is a can do guy. Regardless of the problems I posed, he solved them.
Recommended: Yes
Ron
Jun 18, 2020
Very friendly and helpful.
Very nice and helpful. Easy to work with.
Recommended: Yes
Gale
Feb 28, 2020
Wonderful units friendly helpful staff
Fannnnnnnnnntastic!! Itâs so clean and staff is extremely helpful
Recommended: Yes
Caroline
Jan 20, 2020
Good place
It was a good place to move. I just wish they had like a fixed rate per month.
Recommended: Yes
Rebecca L
Jan 04, 2020
Overall good experience
Comparatively to other places you guys came out the best to suit my needs.I would recommend to others!
Recommended: Yes
Ron Harris
Nov 22, 2019
Rental process was very smooth
I find this facility is very well run and clean. Access to storage is very convenient.
Recommended: Yes
Chuck
Sep 03, 2019
Brandon was fantastic!
Great experience, unit was clean, had lighting, at a great price.
Recommended: Yes
Mitchell K Brown
Jul 25, 2019
Came in on Sunday!!!
Bryan was very helpful. He was working on a Sunday to enable me to get a unit and store my things immediately. Thanks Bryan!
Recommended: Yes
lashelle
May 07, 2019
GREAT place to store items
THE CUSTOMER SERVICE WAS EXCELLANT. BRANDON DID A GREAT JOB.
Recommended: Yes
Holly Peterson
Apr 03, 2019
Good facility
Clean and convenient. Everything you need in a storage facility.
Recommended: Yes
Rose
Aug 07, 2018
Great facility!
Bryan was great. He helped us select the right unit and made the process easy! The facility is extremely clean and well-run.
Recommended: Yes
John
Jul 28, 2018
Great
Excellent facility, service, and access.
Recommended: Yes
Alexandra
May 09, 2018
I love CubeSmart!
The unit is greater than I expected, it exceeds my expectations.
Recommended: Yes
Byron D. Langston
Jul 24, 2017
Great - Eric is a stellar, great experience
I was impressed that someone from the onsite office called to remind me about my reservation ahead of time and check if the date was still good for me - and worked with me since I was going to be a day late, calling to follow up with me the next morning as well. Service was extremely friendly and had a personal touch, and the office was very clean and professionally kept. I will definitely recommend this place.
Recommended: Yes
Jocelyn
Aug 08, 2016
Very Helpful.
Everything is wonderful so far. Very easy to use.
Recommended: Yes
Richard E
Apr 20, 2016
Excellent Staff
Recommended: Yes
Eugene
Mar 06, 2016
Easy, friendly, convenient.
Recommended: Yes
Stephen
Dec 29, 2015
Very good experience.
Recommended: Yes
Juanita
Dec 08, 2015
Great Facility
Staff is so friendly helpful and the location is very clean
Recommended: Yes
Anthony
Dec 06, 2015
Very kind efficient office staff and storage units are being rennovated.
Eric is very 'on top' of the leasing of space, took care of my storage arrangements in 'no time'
Recommended: No
Vicky Doyle
Dec 01, 2015
Clean!!!
We just moved our overflow items to the facility. Was very clean - easy to navigate to unit. Manager was very helpful.
Recommended: Yes
Alexandra
Oct 07, 2015
Excellent Customer Service. Excellent on Site Manager.
I came in grumpy and left considerably placated. Thankfully, most of what I need is sorted out, and the on site manager dealt admirably with my agitation when I arrived.
Recommended: Yes
Barbara
Aug 24, 2015
Very professional and competetent staff
Nice place and staff was top-notch!
Recommended: Yes
Sandy
Jun 17, 2015
Recommended: Yes
francisco
Apr 27, 2015
All good
Recommended: Yes
Tiquelia
Mar 04, 2015
My mom rented here so I was familiar with layout and staff. Comfortable with location.
Recommended: Yes
Allen Winfree
Feb 27, 2015
Amazing customer service!
As far as unit storage managers goes, the manager provided outstanding customer service by treating me like an important client. She should know that she is appreciated.
Recommended: Yes
Neal C
Jan 21, 2015
convenient, easy and very good service
I rented a small outdoor unit that I'm using as overflow during the move between two houses. The rental was very easy to set up, and Eric and Amanda in the office were extremely cordial and professional working with me when I arrived. While I'm not currentlyvrenting an indoor climate controlled unit I was shown one and they're very nice. I'm very impressed with the facility and its management and would use it again in the future.
Recommended: Yes
Stephanie
Jan 14, 2015
The facility is very clean and secure. It looks to be run very well by management. I would recommend this facility.
Recommended: Yes
Kevin
Jan 08, 2015
I love this facility and truly love the customer service
Recommended: Yes
Kiel
Sep 26, 2014
Good space, a little pricey
Recommended: Yes
Lynda
Apr 09, 2014
Would've been helpful if I'd known ahead of time that I needed proof of insurance. Had to get my agent to fax copy of it which added to the time frame of checking in. Otherwise it went smoothly.
Recommended: Yes
William Wilde
Mar 30, 2014
Recommended: Yes
Lisa
Mar 22, 2014
Recommended: Yes
Sharon
Mar 06, 2014
Fit my needs and they were open on Sunday
Recommended: Yes
Stephen
Feb 28, 2014
It went well. I went the day before my move, and moved in the next day with no problems.
Recommended: Yes
John
Feb 11, 2014
Manager Jonathan was very helpful, assisting and knowledgable. It was a good experience.
Recommended: Yes
Ivon
Feb 11, 2014
Excellent service and facilities the staff was courteous, knowledgeable and helpful. Only problem is the timing on the elevator doors, they close far too quickly to allow loading of multiple carts.
Recommended: Yes
Luke
Nov 12, 2013
Excellent!
Recommended: Yes
CATHERINE
Oct 23, 2013
Good customer service instilled since of of confidence. In me that I will have good experience here.
Recommended: Yes
Robin
Aug 20, 2013
It was great. I have recommended it to a friend on day 1.
Recommended: Yes
Thomas
May 14, 2013
As promised.
Recommended: Yes
Allan
Apr 16, 2013
Fit my need perfectly at a fair price.
Recommended: Yes
Tracy
Nov 28, 2012
Super clean and well maintained
The place is super clean, and easy to access even the second floor by elevator.
I had to unexpectedly move over a holiday when we were having a family emergency. I got online, and found the rates reasonable, and the site seemed to be the most straight forward about fees. There were no surprises.
I was a bit frustrated to find there was a required insurance fee, but it was not ambiguous like some "lowest price" storage units, and I had the option to show proof of insurance. The rate is reasonable regardless.
I was so tired that day, not really sure what size to get, and the representative did a great job of weighing out the options with me.
Recommended: Yes
Annapolis resident
Jun 26, 2012
Fabulous facility!
We used Annapolis Self Storage to store my son's furniture while he was between apartments. Recommended them to my mother who used a unit while she downsized to a smaller house. Staff is increadibly pleasant and helpful.
Recommended: Yes
Edward L. Robinson
May 09, 2012
Great service ,Fort Knox secured & excellent value.
This was my first time in a while ,using a storage facility and I had my concerns ; Eric Menke the manager was very helpful and professional and showed me the perfect unit for my needs. The paperwork was a brezze and I received a "veterans" discount in addition to the very reasonable internet rate. Thanks Annapolis Self-Storage ,I will pass the word on.
Recommended: Yes
