Oct 25, 2021
Helpful staff, clean facility, convenient loading dock for the elevator.
This was my first experience with a storage unit and I couldn't recommend it highly enough. The staff member (Brandon) was very helpful and informative and even pushed his lunch break back a few minutes to help my partner and me out.
The unit was clean, and we were given keypad access to the gate and the elevator so we could load stuff in within 15 minutes of getting there. There are several loading dock positions to back a truck or car up to, and carts to help move things to and fro.
Jul 11, 2021
Fast & easy
I reserved online and Bryon from the facility called me to confirm within 30 mins of making reservation. He was kind and friendly and super helpful. I felted comfortable and safe at the site canât enter or leave gate without pin!
May 10, 2021
Super efficient on phone and in person.
Very accommodating and friendly.
I wish I remembered the staff member who helped me because he was super helpful
Jul 19, 2020
Brian is a can do guy. Regardless of the problems I posed, he solved them.
Jun 18, 2020
Very friendly and helpful.
Very nice and helpful. Easy to work with.
Feb 28, 2020
Wonderful units friendly helpful staff
Fannnnnnnnnntastic!! Itâs so clean and staff is extremely helpful
Jan 20, 2020
It was a good place to move. I just wish they had like a fixed rate per month.
Jan 04, 2020
Overall good experience
Comparatively to other places you guys came out the best to suit my needs.I would recommend to others!
Nov 22, 2019
Rental process was very smooth
I find this facility is very well run and clean. Access to storage is very convenient.
Sep 03, 2019
Brandon was fantastic!
Great experience, unit was clean, had lighting, at a great price.
Mitchell K Brown
Jul 25, 2019
Came in on Sunday!!!
Bryan was very helpful. He was working on a Sunday to enable me to get a unit and store my things immediately. Thanks Bryan!
May 07, 2019
GREAT place to store items
THE CUSTOMER SERVICE WAS EXCELLANT. BRANDON DID A GREAT JOB.
Apr 03, 2019
Clean and convenient. Everything you need in a storage facility.
Aug 07, 2018
Bryan was great. He helped us select the right unit and made the process easy! The facility is extremely clean and well-run.
Jul 28, 2018
Excellent facility, service, and access.
May 09, 2018
I love CubeSmart!
The unit is greater than I expected, it exceeds my expectations.
Byron D. Langston
Jul 24, 2017
Great - Eric is a stellar, great experience
I was impressed that someone from the onsite office called to remind me about my reservation ahead of time and check if the date was still good for me - and worked with me since I was going to be a day late, calling to follow up with me the next morning as well. Service was extremely friendly and had a personal touch, and the office was very clean and professionally kept. I will definitely recommend this place.
Aug 08, 2016
Everything is wonderful so far. Very easy to use.
Apr 20, 2016
Mar 06, 2016
Easy, friendly, convenient.
Dec 29, 2015
Very good experience.
Dec 08, 2015
Staff is so friendly helpful and the location is very clean
Dec 06, 2015
Very kind efficient office staff and storage units are being rennovated.
Eric is very 'on top' of the leasing of space, took care of my storage arrangements in 'no time'
Dec 01, 2015
We just moved our overflow items to the facility. Was very clean - easy to navigate to unit. Manager was very helpful.
Oct 07, 2015
Excellent Customer Service. Excellent on Site Manager.
I came in grumpy and left considerably placated. Thankfully, most of what I need is sorted out, and the on site manager dealt admirably with my agitation when I arrived.
Aug 24, 2015
Very professional and competetent staff
Nice place and staff was top-notch!
Jun 17, 2015
Apr 27, 2015
Mar 04, 2015
My mom rented here so I was familiar with layout and staff. Comfortable with location.
Feb 27, 2015
Amazing customer service!
As far as unit storage managers goes, the manager provided outstanding customer service by treating me like an important client. She should know that she is appreciated.
Jan 21, 2015
convenient, easy and very good service
I rented a small outdoor unit that I'm using as overflow during the move between two houses. The rental was very easy to set up, and Eric and Amanda in the office were extremely cordial and professional working with me when I arrived. While I'm not currentlyvrenting an indoor climate controlled unit I was shown one and they're very nice. I'm very impressed with the facility and its management and would use it again in the future.
Jan 14, 2015
The facility is very clean and secure. It looks to be run very well by management. I would recommend this facility.
Jan 08, 2015
I love this facility and truly love the customer service
Sep 26, 2014
Good space, a little pricey
Apr 09, 2014
Would've been helpful if I'd known ahead of time that I needed proof of insurance. Had to get my agent to fax copy of it which added to the time frame of checking in. Otherwise it went smoothly.
Mar 30, 2014
Mar 22, 2014
Mar 06, 2014
Fit my needs and they were open on Sunday
Feb 28, 2014
It went well. I went the day before my move, and moved in the next day with no problems.
Feb 11, 2014
Manager Jonathan was very helpful, assisting and knowledgable. It was a good experience.
Feb 11, 2014
Excellent service and facilities the staff was courteous, knowledgeable and helpful. Only problem is the timing on the elevator doors, they close far too quickly to allow loading of multiple carts.
Nov 12, 2013
Oct 23, 2013
Good customer service instilled since of of confidence. In me that I will have good experience here.
Aug 20, 2013
It was great. I have recommended it to a friend on day 1.
May 14, 2013
Apr 16, 2013
Fit my need perfectly at a fair price.
Nov 28, 2012
Super clean and well maintained
The place is super clean, and easy to access even the second floor by elevator.
I had to unexpectedly move over a holiday when we were having a family emergency. I got online, and found the rates reasonable, and the site seemed to be the most straight forward about fees. There were no surprises.
I was a bit frustrated to find there was a required insurance fee, but it was not ambiguous like some "lowest price" storage units, and I had the option to show proof of insurance. The rate is reasonable regardless.
I was so tired that day, not really sure what size to get, and the representative did a great job of weighing out the options with me.
Jun 26, 2012
We used Annapolis Self Storage to store my son's furniture while he was between apartments. Recommended them to my mother who used a unit while she downsized to a smaller house. Staff is increadibly pleasant and helpful.
Edward L. Robinson
May 09, 2012
Great service ,Fort Knox secured & excellent value.
This was my first time in a while ,using a storage facility and I had my concerns ; Eric Menke the manager was very helpful and professional and showed me the perfect unit for my needs. The paperwork was a brezze and I received a "veterans" discount in addition to the very reasonable internet rate. Thanks Annapolis Self-Storage ,I will pass the word on.