Sep 05, 2023
Customer service was great Thanks Queen
Customer service was Great! Thank you Queen
Jun 12, 2023
Very helpful service!
Queen helped us and she was AMAZING! Gave us every ounce of information we could possibly need. Made me feel very secure about storing my belongings there. Huge plus for being climate controlled!!
Feb 15, 2021
I'm very happy with what I see...
No complaints and found registration to be problem free and easy.
Sep 13, 2020
Friendly, and available to help when I arrived for my initial move in!
May 13, 2020
Good basic storage unit in a decent location
Overall was a good place. Was more impressed by how accommodating and flexible they were in response to the pandemic.
Mar 30, 2020
All done very efficiently
It will take time to visit the site and give a more detailed review but looks fine from pictures.
Jan 22, 2020
The employees and managers were very nice and helpful. I am a 22 year old graduate student that did not know anything about storage units. The manager at the Lakeshore- Birmingham location did a great a job educating me on the storage unit culture.
Jul 30, 2019
It was a great experience
It was a great experience. Tyler and Amber were very helpful and made me feel comfortable using Public Storage. They showed me the space prior to leasing also, which I hadn't expected. Great service.
Mar 27, 2019
Kathrine (Name may be spelled wrong)...
Kathrine (Name may be spelled wrong) was very helpful and helped us through th rough spot of the detour around town. also helped to make sure that the personnel from Mayflower knew how to get in the unit and showed us where it was.
Feb 28, 2019
Staff was super
Staff was super! Walked through all of my many questions and worked with me to determine what size unit would work best. Love that it's so secure and spaces seem well-protected.
Dec 17, 2018
Very clean and professional place
Very clean and professional place! Tyler is amazing!
Sep 11, 2018
My experience was an easy efficient...
My experience was an easy efficient experience. This storage catered to my specific needs and was eager to help. Customer service is a big deal and they definitely exceeded in that area. They are willing to make your moving experience as easy as possible.
Mar 07, 2018
I worked with Joel at public storage and he went above and beyond. Excellent young man very professional wonderful to work with. Storage unit was clean security is excellent. I'm very pleased
Mar 02, 2018
I would recommend public storage
I would recommend public storage. When I go to my unit I feel safe, Plenty of lights outside and inside. The manager Joel has been friendly, courteous, helpful.
Dec 01, 2017
Good security & access
Good security & access. One motion sensor for the lights (on my row) is out and I have to walk all the way to the other end to activate them. One of the three carts has a broken wheel. There needs to be a one cart per customer policy--twice I've found all carts in use by one person or family, some loaded but unattended while they've taken one cart up to their space. Annoying.
Nov 03, 2017
Excellent and very easy to use.
Excellent and very easy to use.
Sep 18, 2017
Navara is a Rock Star! She was accommodating, courteous, professional, wise and sweet. I enjoyed my visit and the fact that she found us the perfect unit that completely filled our needs.
Sep 01, 2017
Mrs.Navara EXCELLENT customer service greet u with a smile ,caring helpful attitude very patient ..very nice would definitely recommend
Jul 19, 2017
Navara the Manager was super cool, very informative and really nice. I'll be sure to recommend all my friends.
Jul 15, 2017
Navara was amazing!! Quick and knowledgeable and willing to answer any question I had. Suggested items that would help with storing my belongs.
Mar 28, 2017
Tiffany was very polite, helpful, and explained everything thoroughly. An all-around great experience!
Feb 11, 2016
everythig you hope for in a storage facility.
convenient location, features I needed, size I wanted, price reasonable. Staff members are extremely helpful and polite. A truly great experience.
Aug 11, 2015
Friendly and helpful employees, very clean facility, and secure.
Mar 20, 2014
Easy to get setup and local staff was very helpful and friendly.
easy setup online, good value for storage size, friendly staff, made helpful recommendations