Ray Long
Dec 23, 2022
Nice, clean
Great place, fair prices, nice people.
Recommended: Yes
Carlos Suarez
Apr 27, 2022
Customer service was amazing
The space was clean and in good condition
Recommended: Yes
告
Apr 01, 2022
Not Access-Friendly
I was disappointed to find that you have to move everything in over a huge lip at the entrance. No easy way to use a dolly for heavy items. Also, no way for a box truck to get down the 'roads' within the complex. Not very access-friendly. If I had known this, I would not have rented the space. No other complaints - customer service was very good.
Recommended: Yes
Megan
Oct 22, 2021
Mason, the Associate Store Manager, was rude and deliberately unhelpful
Just be prepared to encounter a very rude and unpleasant store manager. If it wasn't such an ordeal to move storage units I would do it based solely on my experience trying to communicate with this guy.
Recommended: No
Michael
May 06, 2020
Appreciation
I like to thank Mr. Lewis for his assistance in getting a storage unit for my vehicle. I had previously made an reservation, but unfortunately I had an family emergency. Mr. Lewis after researching and modifications to my old reservation, he was able to get me another space. I commend him for his outstanding customer service ( something the world is really lacking today). He took the time to listen to my needs and concerns, not just giving me prepared statements.
Mr. Lewis continue to be an outstanding individual and may Christ continue to keep His ever unchanging Hands upon you and your family.
Have a Blessed Day ЁЯЩП
Recommended: Yes
Jon
Apr 19, 2020
Fair price
Fair price and easily located. Just need a little better numbering system
Recommended: Yes
Erin
Jan 30, 2020
Budget Facility
Onsite management is very friendly, quick & attentive. When I reserved the unit, I was not told that I needed a special type of lock and when I moved all of my belongings in, I was unable to lock the unit and the office was closed. I called customer service and they said that they would try to get ahold of someone to go assist me and that they would get back to me. Nobody ever got back to me so my belongings were left unlocked over night. They didn't reach out to me the following morning either. I had to call and ask them to go put a lock on for me until I could get back over there only lunch break. They didn't even offer the lock for free for the inconvenience.
Make sure you don't need much room at the smaller units, the entry ways and drive ways are very tight. There are also huge curbs at the units entrances so you have to lift everything up into the units.
Recommended: Yes
Laura
Aug 05, 2018
Great price, size for older storage units
Great customer service but the latch on my unit is old and very trick to work. The attendants have been super helpful though and the price and size is perfect!
Recommended: Yes
Demetrice
Jun 29, 2017
Great customer service from Meghan
The place is great! Customer service was awesome
Recommended: Yes
Keven
Apr 22, 2017
works great
Just what we needed clean, dry and secure.
Recommended: Yes
Keven
Apr 20, 2017
Works great!
Works great and nice to have it.
Recommended: Yes
Rene
Feb 03, 2017
Nice clean storage units.
Very friendly staff and super clean units. What else could I ask for.
Recommended: Yes
Christine
Aug 26, 2016
A run down facility
Had issues with check in. The price I received in my email and what they tried to charge we didn't match. The door to the unit was very much rusted and difficult ti open. I won't be keeping my things there very long.
Recommended: No
Vicki Rowald
Jul 11, 2016
Great Service
James K at 506 McNeil location was so so helpful and very friendly. I would highly recommend them.
Recommended: Yes
Wendy
Jun 23, 2016
Great Price!
Staff are very friendly and helpful. They have the best price within the Round Rock area.
Recommended: Yes
Barrett
May 23, 2016
great service, great price, easy access
Lifestorage of roundrock is great, moving in was very easy and the people were very friendly. However, their website is kind of confusing and I haven't figured out how to pay rent
Recommended: Yes
Michelle
Apr 11, 2016
Recommended: Yes
KIMBERLY
Feb 25, 2016
Awesome, very helpful
Recommended: Yes
Jason
Jan 25, 2016
Recommended: Yes
Marlena
Oct 05, 2015
Recommended: Yes
Susan
Jul 28, 2015
Convenient but price has gone up twice in 1 1/2 years
If rent continues to go up every 9 months I may have to look for another facility
Recommended: Yes
Emily
May 13, 2015
Very friendly and helpful.
The staff was helpful and friendly. We were able to drive right up to our unit to move in.
Recommended: Yes
B. Taylor
Mar 04, 2015
Great Service
The employee's worked with me to get me the best deal for my storage unit. They were very polite and answered all questions. I was in and out within 10 minutes. Fast and Easy.
Recommended: Yes
Irene
Jan 12, 2015
Recommended: Yes
Kevin
Jan 07, 2015
Great service, told me everything I needed to know in very clear terms. Showed me the best entrance and walked me over to the unit, even swept up the dust in the unit. Rained the day before and the unit was completely dry. Great spot!
Recommended: Yes
Brian
Oct 29, 2014
Recommended: Yes
Katie
Aug 12, 2014
The at the desk was Awesome (whose name i do not remember) i had 2 little boys with me and he even made a point to say hi to them! Great Customer Service!
Recommended: Yes
Bryan
Aug 04, 2014
Excellent and very helpful staff.
Recommended: Yes
Oady Spencer
Apr 19, 2014
Good value, helpful staff.
My relocation back to Texas has been an expensive, inconvenient nightmare. The only thing that has gone without a hitch has been the two storage facilities I found through selfstorage.com. They were very helpful and took great care of me. Will continue to utilize one of the locations for long term storage.
Recommended: Yes
Ericca
Sep 10, 2013
Friendly staff
I would recommend this location with the ease of use, friendly staff, and good value.
Recommended: Yes
Alexandra
Jul 18, 2013
Customer service was fantastic. I've never used a storage unit and wasn't sure what to expect. I'm very please with Storage Kings!
Recommended: Yes
Barbara
Apr 25, 2013
It was pleasant and the check in employee was very helpful
Recommended: Yes
Jared
Nov 29, 2012
Recommended: Yes
Larry Patterson
Nov 09, 2012
been using your facility for about 2 yrs. and the manager has always been very helpfull
thank you
Larry
Recommended: Yes
