Universal Storage Solutions - Boones Creek

great

great place to store your things.

Recommended: Yes

Love the respect and the help that the employees give you

Very respectful and very clean would recommend this place to anyone

Recommended: Yes

Great!

Great price and facility! Super clean and nice staff.

Recommended: Yes

10x10

Awesome place to rent a storage place from

Recommended: Yes

Easy process

Easy move in process. The space is small for what they charge and could use some updates but over all was fine.

Recommended: Yes

Thumbs up

Pleased with the facility and experience so far

Recommended: Yes

Good value for the price

Customer service is great..answered my questions promptly. I like the gated passcode procedure which brings an added feeling of safety to the area.

Recommended: Yes

Nice storage

Clean and secure, helpful staff. A

Recommended: Yes

Open 24/7 Indoor Paying Machine.

Great price. Plenty of space to drive around. Ease of access. Clean. Open anytime. Surveillance cameras. Paying kiosk. Everything one could ask for.

Recommended: Yes

Happy renter

Very pleased with personnel, accessibility, cleanliness and communication. It’s a good value for me.

Recommended: Yes

I use this storage site for both work and personal use

I use this facility for both work and personal use and I am satisfied

Recommended: Yes

Nice facility

Good value and clean. Easy access

Recommended: Yes

I would recommend this facility to friends, family and all my coworkers.

This was the cleanest and well kept storage facility that we have seen. Even the restrooms were spotless. The management worked with us 100% on our entering and leaving the facility. I highly recommend this facility as number 1 in Johnson City Tennessee.

Recommended: Yes

No not unless they want a mouse house to store stuff

It was a pretty nice place up until my entire unit was infested with mice! And now everything smells like mouse pods! And to top things my code only works half the time I need it to!

Recommended: No

Nice clean place

Easy to access and very clean.

Recommended: Yes

Top notch management!!

Price could be lower on the 5×10's but over all excellent service! Everyone i had to talk to due to the area having internet issues each was extremely kind and very helpful as well as speedy with their response time!

Recommended: Yes

Painless online reservation and enrollment process!

I have rented many storage units over the years and this has by far been the best experience. Everything was done online late in the evening and I was able to start moving things in instantly. The unit was immaculate!

Recommended: Yes

Very satisfied

I moved in after normal business hours. Everything was marked and the maps were very helpful. The facility was very clean.

Recommended: Yes

Clean place, very nice people

Plain and simple......great place: clean, convenient location, and most important, Lance is a very nice person, he's always friendly, helpful if I have questions, etc..... that's important to me. Another thing...... he ALWAYS calls me by name..... that impressed me very much.

Recommended: Yes

Great location, staff and price.

This place is great. The staff is very friendly and the location is super clean.

Recommended: Yes

Great Facility

Thanks for making my move from California to Tennessee a success. The staff was extremely helpful. I needed a container dropped off at the facility for a few days. They were onsite to show the driver where to drop it. Facility very clean I watched them clean the lot every morning I was there.

Recommended: Yes

Quick Easy and polite.

I had a very awesome experience with my check in I did it over the phone it was quick easy thorough they had exactly what I needed they answered all my questions and they went above and beyond the Call of Duty

Recommended: Yes

Very thorough

We were impressed at how well they kept only tenants entering. We felt our items were very secure!

Recommended: Yes

Love the location

The grounds are keeper clean. The only thing is when you leave the gate opens automatically. I just don't drive and I'm not sure if there is way out for me.

Recommended: Yes

Nice new and clean storage unit, easy to access when needed.

When I needed a storage unit in a hurry, Universal helped me to efficiently get set up in a unit to help with our house move. Unit was clean and in good shape, and easy to access. When I moved out, easy to communicate with an associate who was working onsite. Price was competitive with other storage facilities in the Tri-Cities.

Recommended: Yes

Quick and painless :)

I am pleased to say I enjoyed meeting Chad to initiate opening an account for my storage unit! He was very cordial and professional. I will have good things to say about my experience. ЁЯША

Recommended: Yes

Nice Facility - Very Clean

Rented climate controlled units. All very nice and clean. Easy access at gate and carts available at door for easy handling of goods. The staff has been very helpful in setting up storage unit leases.

Recommended: Yes

Very clean and secure.

This location is very clean and I felt secure that my belongings were safe. Great customer service!

Recommended: Yes

Awesome people

Extremely helpful and friendly! Went out of their way to help me!

Recommended: Yes

Clean nice and helpful

Very clean and friendly and helpful site manager

Recommended: Yes

Storage

Great storage unit. Lance was awesome to work with, highly recommend this facility. Easy in and out

Recommended: Yes

Great customer service and well maintained and secure property

Management was very helpful and genuinely cared about my needs. They did everything they could to get us into convenient storage solutions. The Property was clean, secure and well maintained. Customer service is the best bar none. I am a grateful customer who is not related in any way to the owners or employees. They were referred to me by a former customer.

Recommended: Yes

Best Around!

Best Storage Facility in this area hands down! Reserve a unit online/by phone in minutes! They have a fantastic app for your phone that you can use to pay monthly, and it also gives you the ability to open the gate when you arrive. The ease, convenience and customer service this company offers is top notch!

Recommended: Yes

After I figured everything out it was very easy and convenient

It's very clean, prices are descent.

Recommended: Yes

itz great

customer seevice & tha staff was wonderful & very helpful

Recommended: Yes

Easy sign up

I was able to complete my rental application/contract via a no-contact kiosk. Very easy and fast! Price is very reasonable.

Recommended: Yes

Super clean, and great service.

Clean, secure, and friendly. Couldn't really ask for more.

Recommended: Yes

We’ll be back for sure

My sister had a storage unit at this location, it was really close to everything and the guy that works there is really nice . So if we need another unit this will be the first place I’ll go back too .

Recommended: Yes

Best in the business!!

Have been using them for over a year and couldn't be happier with the service provided. They have every aspect for your storage needs covered and management is great to work with. They have earned my business forever!

Recommended: Yes

Chad was very helpful and responded very quickly.

Brand new units. Great location. We sold our home very quickly and our new home is not completed. In a panic, I was in need of a unit quickly. Chad is the BEST!!! I highly recommend!

Recommended: Yes

Easy to use and keyosk on site very nice and clean

Very convenient right in the middle of tricities area has indoor units friendly staff highly recommend.

Recommended: Yes

Very nice.

Very nice on price for space. Second time using this facility was very happy both times.

Recommended: Yes

Pretty quick and easy to get information

Best storage unit facility I've seen so far. Gated entrance on both sides of the area and convenient to use.

Recommended: Yes

Excellent

Great pricing and units are very clean.

Recommended: Yes

Highly recommended

Friendly staff and great prices

Recommended: Yes

Great Customer Service

The gentleman on the phone was patient, polite, and helpful.

Recommended: Yes

Very nice facility and helpful staff.

We moved from up north to TN and had to store our homegoods while waiting for new home in the area. We found this facility online before moving and they were so very kind and helpful to reserve 3 outer units that we needed. Also, we had a full size moving trailer that had to be allowed to access their property and they were very understanding and helpful to facilitate the moving company. They have lots of room and great parking to allow the bigger trailer to easily park if necessary. We were very pleased with the whole experience and would highly recommend this great location and personal attention to our needs! Thank you so much!

Recommended: Yes

Friendly

People are friendly. But price still seems a little steep for small area.

Recommended: Yes

Convenient location, functional facilities, responsive management.

Great Facility! Easily accessible location with a responsive staff.

Recommended: Yes

The best storage facility I have ever rented from

Everything about the place is wonderful, cheap rates, great customer service, just all around great

Recommended: Yes

Easy access, new, great customer service.

New facility so very nice and clean. I had to choose a larger unit at the last minute and Lance was very helpful with getting everything setup quickly.

Recommended: Yes

Very nice clean storage with friendly staff and reasonable rates

The best place I have ever rented a storage unit at, all around great place

Recommended: Yes

The perfect solution for my business.

The 24/7 access is helpful for my business. I rented 2 10x20 climate units. And three parking spots for my Hvac business. A lot cheaper than trying to find a business space. Thank you. There are plenty of parking spots available.

Recommended: Yes

5 stars

The facility is really nice, the lighting at night is really helpful. And I feel like my belongings are very well protected and safe there. I really love the climate control unit!

Recommended: Yes

Nice new facility

I was nice to have a 24/7 kiosk. The new facility is nice. Easy and simple the way it should be. Thank you Universal Storage Solutions. Will be renting out another space soon.

Recommended: Yes

Best storage solutions

Best storage solutions for your needs, great price very clean and convenient from any location, and great customer service, they’ll take care of all your storage needs no matter what size.

Recommended: Yes

Wonderful

Kiosk super to use, site Mgr is amazingly friendly and helpful as well

Recommended: Yes