Mary Henaghen
May 22, 2023
Barbara is great, knowledgeable and professioal.
I was nervous renting site unseen from out of state for my college aged daughter. All my anxiety was for nothing. Barbara run a safe, clean, helpful, and profession place! I couldn't have picked a better place if I saw all Buffalo had to offer.
Recommended: Yes
Isra Jahan
Apr 22, 2023
Facility review
Facility was easy to navigate. Barbara is lovely.
Recommended: Yes
Le'Kisha Coleman
Nov 23, 2022
Barbara was very pleasant!!
Had a wonderful experience, on such a bad day! Barbara was very kind and professional. She was very detailed when given tips on how to open the door and how to use the lock. She turned a very stressful day into an amazing easy move. THANK YOU BARBARA
Recommended: Yes
Robert S
Sep 28, 2022
Great Experience
Rental was painless. I never had to go a see anyone. The entire process was handled on line. No appointments to make.
Recommended: Yes
奄
Aug 10, 2022
Excellent Customer Service
Both Barabara and Aleisha made the experience of moving in customer friendly amd a pleasure
Recommended: Yes
Ryan pelletier
Mar 31, 2022
Barbara is amazing
Had a wonderful experience Barbara was very friendly and professional even gave me tips on how to open the door and how to use the lock as well as being quick with the paper work all around it was an A+++ visit
Recommended: Yes
Kyhir Turnage
Mar 02, 2022
Great
Really enjoy the climate control storage and it works well for our needs.
Recommended: Yes
Annette Slaughter
Feb 11, 2022
Very friendly
The office Manger was very helpful and friendly.
Recommended: Yes
Michele Simmons
Dec 23, 2021
Very nice
Everything was great. Very nice customer service new a lot about the storage units. I will definitely be coming back in the future.
Recommended: Yes
Dawn Burchalewski
Dec 04, 2021
Clean & friendly
Clean, helpful, friendly, accommodating
Recommended: Yes
rita bratten
Oct 18, 2021
This space will meet the need
I was told initially about the insurance fee that I would be charged so that was a surprise to me. Overall the small space will meet the need.
Recommended: Yes
Ken Chandler
Aug 18, 2021
Owner
No story to tell yet but everything so far is grand. Thanks for your service.
Recommended: Yes
Keith Phillips
Jul 25, 2021
Nice and clean
Perfect space for all my needs
Recommended: Yes
Isaiah Amir-Townes
May 13, 2021
Great!
Great service for a lower price than most.
Recommended: Yes
Jamella Coleman
Nov 30, 2020
Unit was smaller then expected
Unit was smaller then expected
Recommended: Yes
Veronica
Jun 20, 2020
Review
The facility is very nice and the storage unit is very clean. Customer service was super sweet too.
Recommended: Yes
Veronica
May 20, 2020
Customer Service was amazing!
The lady who helped me was really charming and sweet. She was very informative and clear about how the process of storing my items will go. She had glasses and blond hair im sorry if i forget her name i think it started with an L but she was wonderful!
Recommended: Yes
April Delaney
Jun 29, 2019
manger was nasty
I called another life storage and they gave me the $99 deal so that’s how they get u then after a few months it goes up to $155
Recommended: No
Rosalia
May 06, 2019
Overall Review
The customer serve was short staffed and had a long line waiting. Once I was helped it was quick and easy with the rapid check in and pre-reserved spot. The pricing is a little high for a 5 by 5 unit that doesn't come with any a/c or electrical sockets.
Recommended: Yes
Tenesha
Jul 16, 2018
Great storage
This is my 2nd time renting from them and at a 2nd location! Both in which was great customer service and very clean it come back again
Recommended: Yes
monica
Apr 19, 2016
Staff was friendly and very helpful
Recommended: Yes
Customer
Dec 11, 2013
Had good experience, no complains
I didn't have any issues. It worked out good for me.
Recommended: Yes
John
Aug 08, 2013
I wanted to see the storage unit before I signed the paperwork the storage area was clean but the door did not work quite right. Fortunately I had a couple of days before I was going to need the storage unit. he called before I finish the paperwork and made arrangements to fix the door that day and call me later in the day let me know the unit was ready. this was excellent customer service and I was also impressed with the security cameras throughout the storage areas. I will definitely recommend this storage facility to my friends.
Recommended: Yes
Ann
Aug 02, 2013
Storage unit was still locked by the facility when we were ready to move in, had taken off work, and rented a uhaul all to just not be able to move in because of someone's carelessness! All I received on my account was a $20 credit when a lot more money was lost! Will be calling corporate. Otherwise the unit was reasonably priced.
Recommended: Yes
maria
Jul 13, 2013
it went very well this was my fisrt time renting a unit and it was way better than i expected
Recommended: Yes
Knox
Jun 08, 2013
Overall I am completely satisfied with my unit. The customer service staff was very professional, courteous, and helpful. I rented a 5x10 and was amazed on the items I could fit in it. I would highly recommend to a friend or family member.
Recommended: Yes
