Gary Hoover
Jan 12, 2023
Review
Customer service is beyond compare!!!
Recommended: Yes
sandra chappell
Jan 10, 2023
great
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Recommended: Yes
Tia Freeman
Sep 04, 2022
Good experience
Customer service was great. Aaron was the guy who helped me, showed me some bigger storages since I was unsure. Aaron was pleasant , very patient, and knowledgeable. The storage unit is easy to get in and out.
Recommended: Yes
Jessica Pennington
Mar 30, 2022
The Lady at the front desk is awesome
The Lady that works the front desk here is absolutely the best she even stayed over just for me to arrive to assist me because I was stuck in traffic and they were closing in 3 minutes she was willing to stay over her time just to help me get me a storage unit I think her name was lashandra sorry if I misspelled it. So thank you sweet lady in the front!
Recommended: Yes
Patricia Harwell
Jan 17, 2022
Nice. Clean. Great location.
LaShunda is great. Very helpful. Facility is neat and clean.
Recommended: Yes
Monica to Rios
Nov 05, 2021
Customer service
Customer service was fabulous is fabulous! The manager at this location on Lorna road in Birmingham Alabama, was just AWESOME!!!
Recommended: Yes
Aleixs
May 13, 2020
I love it
The manager was so supper friendly in helping me out вќ¤пёЏ
Recommended: Yes
Lisa Orr
Mar 28, 2020
Awesome experience and great customer service!
Moving across state was a very stressful experience. The people at Life Storage were so friendly and helpful. The customer service team allowed me to mark this item off my to do list with ease.
Recommended: Yes
Cheryl L. Richards
Mar 04, 2020
Easy reservation process.
The reservation process was a snap.
Great accessibility to unit and elevators to move items
7 day a week accessibility
Plenty of dollies for loading and unloading furniture
I found the price more than reasonable
Recommended: Yes
Franchetti
Feb 22, 2020
It was easy
LaShandra was awesome to work with. I encountered a problem and she aided me throughout the entire process. She’s and asset to Life Storage. Ms. LaShandra was very professional in handling my business. I will recommend others because of her care, concern
Recommended: Yes
Sara Parker
Nov 24, 2019
Friendly and efficient.
Easy check in and friendly customer service.
Recommended: Yes
Sandy Sheffield
Sep 01, 2019
Nice and clean.
Everything was great. Paperwork was easy and move in too.
Recommended: Yes
Brian
Nov 21, 2018
Simple Through Process
The price was good and the process was easy.
Recommended: Yes
Clint
Oct 29, 2018
Life storage is great.
Brenda was great. She helped with a lot of stuff.
Recommended: Yes
Lauren
Sep 30, 2018
Mike was excellent! Great customer service!
Mike saved me money and got me a bigger space. Wonderful customer service. Would recommend to anybody. Great location!
Recommended: Yes
Lakeesha
Jul 23, 2018
Nice facility!
Mike did an excellent job getting me registered and acculmated to Life Storage demonstration of how to access and where to leave truck key. I appreciate the free truck rental with move in.
Recommended: Yes
Regina Hayes
May 03, 2018
Very helpful
It was clean .the people was very helpful.
Recommended: Yes
慎整
May 02, 2017
Life Storage Hoover AL
The Units are very clean and spacious with wide easy to roll up doors. They also have 10' ceilings for high stacking. I'm satisfied with my storage.
Recommended: Yes
John
Jan 16, 2017
Great quick customer service
Overall great experience, wilk recommend to any one. Looking for storage space
Recommended: Yes
John
Jan 14, 2017
Great overall experience
Great overall experience. Great customer service
Recommended: Yes
Marquita
Jul 04, 2015
Excellent service plus a free truck rental. Clean propert great customer servicen.. best storagevn town.. gooooo uncle bobs...
Great storage..n very affordable plus a free truck rental.. awesome
Recommended: Yes
David
Jun 07, 2015
Gate doesn't lock, customer service a little off their game. Took a long time to get in and out when first renting the unit
Recommended: Yes
Kathleen Reaves
May 03, 2015
Amazing customer service & clean
This place is great! They have security cameras everywhere. The units are a good price. The customer service was amazing. As soon as I walked into the office it smelt so clean & look so organized. They gentleman & lady were great at answering questions & giving me all the information I needed before I decided to use their self storage units.
Recommended: Yes
Roxanne
Apr 21, 2015
very clean, friendly atmosphere
helpful, clean, and friendly service. didnt have any hassel. we got there and they got us right in.
Recommended: Yes
Kevin
Mar 22, 2015
everything was great, except that their firewall prevents them from receiving e-mails, so I couldn't email them my proof of renters insurance while at the store and had to come back the next day to complete the process. It's 2015...lets get an operable e-mail address and get things moving quicker :)
Recommended: Yes
Pat
Mar 10, 2015
Clean facility, courteous people. A positive experience.
Recommended: Yes
Becky
Nov 14, 2014
Great place for storage. People very helpful and friendly.
Recommended: Yes
Jamerson
Jul 18, 2014
Recommended: Yes
Marissa
Jul 01, 2014
Recommended: Yes
Tracey Vu
May 27, 2014
New and beautiful
This facility just opened and it is AMAZING! It is very clean and the management is very nice! I absolutely recommend this place. The way to get in is very simple also, but maybe they should make it a bit more secure.
Recommended: Yes
alex
May 05, 2014
SO GOOD
Open on Sunday, which made it so easy for me when I had to get a unit last minute! GREAT service!
Recommended: Yes
Melissa Brown
Feb 14, 2012
Clean, Good customer service, open on Sunday
I was very pleased with the customer service. I needed to get a unit on Sunday and they were open. It was just what I needed.
Recommended: Yes
