Jun 16, 2020
Good location and clean
Good location and clean. The manager;Jonathan was really helpful and explained everything very clear.
Jun 11, 2020
Simple and effective
Set up was very simple. The staff was beyond helpful, th facilities were in clean and up to date. Would recommend to others as a service.
Apr 03, 2020
I had to leave NY in two days and they took care of my wife and I.
I had to leave in two days and they took care of us. Jonathan helped with the appointment. We met Christina, however, and she stayed extra to ensure that we had what we needed to move our stuff ASAP before we left. Thank you!
Feb 21, 2020
Most of parts are good
Most of parts are good. only need to change lock entre larger for easy moving and accessing.
Feb 10, 2020
The experience was excellent the...
The experience was excellent the customer service I received was exceptional. The manager's there were true professionals and helped ne with everything and explained all details.
Jan 26, 2020
Extremely informative and helpful
Extremely informative and helpful. The place is kept very clean and the employees are very nice. I am extremely satisfied.
Jan 20, 2020
Nice and clean
Nice and clean
Dec 04, 2019
Good hands for our staff
I am really happy with the service all members of public storage have been offered to me for the past 12 years
Nov 18, 2019
The staff was very helpful and answered all of my questions. I definitely recommend this place.
Jun 06, 2019
Staff was amazingly on hand with everything necessary to get the unit closed on. Prices are very affordable and the place is not to shabby. Only problem is the ladders used to access the top unit's can only get one item in at a time. Other than that I'm very happy with my unit and the staff I'll be dealing with from time to time! Plus the women that work there are just F'n gorgeous!!! Lol
Feb 11, 2019
I've been a customer for years and I...
I've been a customer for years and I have no problem with the company.
Jun 20, 2018
Everyone in there is very professional
Everyone in there is very professional. At first I just went there to check it out but I felt so good about it after talking to Myrian, the store manager, and Ms Lady that I decided to rent a unit on the spot. I feel very safe putting my stuff in this stablishment!!
Apr 21, 2018
All is great but the hours are not very...
All is great but the hours are not very convenient . Should look into staying open a little later for people how work and are not able to make to your facility till after 6pm.
Oct 12, 2017
New to the area and was helped by a beautiful "Lady".. she helped me get the right size for my items and all of the things I needed to protect my belongings. I greatly appreciate it and recommend this location to anyone needing storage in the area... thanks Lady!
Sep 26, 2017
Currently rented with representative Thai and she was such a doll she explained the whole process so easily and she made sure all my questions were answered. All the girls in the front were so nice and made me feel welcome. Thank you so much girls!
Sep 05, 2017
Good experience so far
Good experience so far
Jul 29, 2017
We Just Moved here to Astoria from Rhode Island and Have a a 5 Bedroom House Full of Stuff. For now until we buy a new house we needed a storage space as we now have a 1 bedroom apt. So we came into the store and was Happily greeted by Lady. Now Ive heard some Horror stories about storing things in a storage Unit but Leydi was very instrumental, in our finding the perfect storage unit for us. We were actually going to get something much bigger than we actually needed and she showed us the perfect unit for us. She also helped us with some storage supplies that we didn't think we needed but after accessing the situation we found that we actually did need it. Thanks so Much for making our Move Much easier than we thought and for being very attentive to our needs rather than a bottom line. If you come to this Public Storage Ask for Lady. She is the BEST!!
Pieces 2 The Puzzle
May 31, 2017
This location is a good location, its hard to find if your not familiar with the streets. The employees are nice they can and will help you. The best thing to do before purchasing a space is going into he location and looking at the sizes first. The only thing is the bathroom is always having an issue. I don't recommend taking a space close to the restroom. When you go in make sure you ask for Thai & Dee, these young ladies are the best. Thanks Dee for waiting for us to finish unload!!!!! These two ladies are the reason why I took the space.
May 26, 2017
Last week I went shopping for storage units. Wasn't sure what size I needed or how these things work so I was a bit scared going in. My boyfriend and I go to Public Storage first since it is near my house. We go in and are pleasantly greeted by Dee. We tell her what were looking for and she takes us up to the second floor and she nailed it!!!! 2 thumbs up and a gold star this young lady knows her stuff. She was sweet, pleasant and extremely knowledgeable of her job.
When I went back the following week to make my payment and pick up some boxes once again Dee was there and greeted me as I walked in. Always smiling and super sweet.
Public Storage DEE is your top employee!!
Jan 10, 2017
Made a reservation on a rainey day, and it truely felt damp inside the warehouse. Also i have to take a long confusing walk to get a dolly, I wish there was one by the loading dock. Otherwise clean and friendly staff.
Dec 09, 2016
Everything was Perfect
The staff was extremely helpful, the establishment was clean and easily accessible. Very happy with everything from top to bottom.
Jul 26, 2016
Great place, wonderful stuff, too short hours of operation
We like the space. Staff treated us very nice and professionally. The only reservations we have is the short access hours, which is Mon-Fri 9:30am to 6:00pm Sat-Sun 9:30am to 5:00pm
Jul 19, 2016
The entire experience was smooth and quick!
Mar 30, 2016
Very nice transaction
The transaction from reservation online to picking up the keys at the warehouse was nice and smooth
Oct 13, 2015
It was a pleasant and enjoyable experience setting up my account and getting my storage unit established. I couldn't have asked for a smoother process. The people were courteous and pleasant to work with. Nothing was rushed, everything thoroughly explained and all went well! Thank you!!
Sep 01, 2015
I moved in yesterday. Easy access. Friendly staff.