Loretta Sollar
Mar 27, 2024
The agent was extremely helpful and friendly
I am extremely impressed with the service, prices, cleanliness and quality of this storage facility. They are very accommodating to our needs.
Recommended: Yes
Liz P.
Dec 28, 2023
Best Price and Friendly Staff
Using Spare Foot was amazing. I found the best price quickly and was able to reserve and check into my storage unit. Customer service was excellent. Highly recommend.
Recommended: Yes
Ms. H. G.
Aug 05, 2023
Back again
Although storage is not an ideal situation for a minimalist, I simply need to store excess items from home. I’ve rented here before and would highly recommend this storage facility because of the management. They are a delight to see once again. I don’t have any complaints whatsoever. I would highly recommend this facility to anyone looking for an amiable couple who run this business like a family operation. Thanks once again!
Recommended: Yes
Ivey
Apr 30, 2023
Easy move in.
Reserving online was very easy. The staff was very professional, friendly and helpful. Any supplies that you need for moving may be purchased at this location. It's very clean.
Recommended: Yes
Juan A Alas
Apr 14, 2023
Good pricing, friendly staff
Friendly staff, and good price. Conveniently located
Recommended: Yes
Akinwale Akintoba
Mar 06, 2023
Satisfactory
Clean environment and welcoming with friendly workers.
Recommended: Yes
Richard Jones
Dec 01, 2022
Pleased
I’ve received five diamond customer service from Candice couldn’t be more grateful.
Recommended: Yes
Marvin Gonzalez
Oct 13, 2022
Great units and staff
When we went to the location we were greeted and the paperwork started shortly after, we were shown the unit and by the time we were back to the office everything was ready to sign. I love when things are quick and easy. Every document was explained and a map was also provided on where our unit was, along with the gate codes. Good job mini u store crew!
Recommended: Yes
Deb
May 07, 2022
Friendly staff
Renting a unit was the easiest thing I have done for this move. Responsive and friendly from the get go. I highly recommend them if you need a unit.
Recommended: Yes
Priscilla
Jan 31, 2022
Candace is awesome!
From the very beginning, Candace has been exceptional. She makes you feel welcomed and accommodating.
Thank you Candace!
Priscilla
Recommended: Yes
Christie
Dec 07, 2020
Excellent customer service.
Great communication before and during move in.
Recommended: Yes
Paul
Aug 26, 2020
Unprofessional Bait & Switch!
Made a reservation on a Tuesday and sent insurance paperwork over for unit A2099.Initial gentleman was very polite, courteous, and professional. I Came in on Wednesday and spoke with Candy who claims she's worked there for 16 years. She informed me that the price would change after a month or 3 months which prompted me to start asking questions. She became frustrated with my line of questioning in regards to the price change reiterating that it's a month to month lease and that the price is subject to change. I specifically asked how much it was going to change but she couldn't give me a definitive answer and stated that because I went through a third party I didn't get that information at the time of reservation. I asked if there was a regional office number I could get after we finish the move in process and she said there is no regional office number.
After a brief pause she asked me if there was a reason I was asking for the contac information for, "regional" and I told her that it's because it wasn't mentioned to me that the price was going to change. She then stated that in 16 years she's never had to refuse service to a storage customer. I asked if she was considering refusing service to me and if she was I would need regional office number and she corrected me saying, "It's corporate not regional!". She was acting unprofessionally and stated that she would get corporate on the phone. She waited on hold and I waited patiently but no one answered.
She stated that she was going to continue with the reservation and I asked her why she was considering refusing service. She said that I was being mean and I asked her to give an example of how or when I was mean in the brief period of time I was there. She couldn't think of anything and got an attitude and demanded my address in a frustrated tone. I started telling her my address but her tone and attitude were still present so I asked for her corporate information and to return my insurance information.
Recommended: No
Marty
Dec 01, 2019
Easy move in, clean, friendly professional.
Easy move in, clean, friendly professional.
Recommended: Yes
CHUCK
Nov 29, 2019
Best storage operation I’ve ever seen. Professional & friendly staff.
Best storage operation I’ve ever seen.
Professional and friendly staff.
Very clean and well maintained.
Recommended: Yes
Beena
Nov 19, 2019
User friendly storage facility with good prices
Mini U storage was user friendly and made the moving experience easy and quick for me.
Recommended: Yes
Rocky
Nov 03, 2019
Pretty good
Really good from the standpoint that the ceilings are VERY high. You don't have to worry about girth.
Manager explained terms a little too rapidly.
Numbering system is goofed up; had to seek help to find my unit as a result.
An unexplained "administrative fee" nearly completely wiped out the 1/2 off opening month discount.
Recommended: Yes
Leonardo A H
Oct 29, 2019
1st time renting a unit here A
I love them they were very helpful and have excellent customer service sorry for the late review
Recommended: Yes
Linda
Oct 16, 2019
Great Location
Clean Facility with friendly staff.
Recommended: Yes
敌湯牡潤
Aug 18, 2019
=) so far so good =)
the people there were super helpful to me so far it’s been good experience
Recommended: Yes
Hazel
Aug 10, 2019
too expensive
the storage units are way too expensive. there are much nicer & cheaper ones. i only purchased bc i was already there w/ all my stuff. the staff was extremely friendly
Recommended: Yes
Hazel
Aug 08, 2019
nice people, expensive unit
the customer service was great, and i like the unit i got. the only thing i didn’t like was the price. i thought it was outrageously high
Recommended: Yes
Linda
Jul 29, 2019
Woodbridge Mini U Storage
Great facility. Highly recommend
Recommended: Yes
Felicia
May 28, 2019
Clean and easily accessible
Very easy to reserve with friendly staff. Appreciated the truck use!! Huge help with convenient times. Clean facility.
Recommended: Yes
Linda
May 08, 2019
Highly recommend
Great Storage Facility. Cleanest im area.
Recommended: Yes
Leah
Mar 25, 2019
RE: Question 1
Great space, great price. Really nice to have a free truck rental to get bigger items to storage.
Recommended: Yes
George Scutt
Mar 08, 2019
Moving
Nice place, very friendly staff. Could use a couple more carts.
Recommended: Yes
Margaret
Feb 21, 2019
Excellent customer service and professionalism.
Excellent customer service and professionalism. Moving in was quick and prompt. Suzan was excellent!
Recommended: Yes
Ian
Feb 05, 2019
Good value storage
Good value for this storage in the area
Recommended: Yes
Rebecca
Feb 04, 2019
Excellent move-in process!
Move-in process went smoothly. Customer service was excellent!
Recommended: Yes
DANIELLE
Aug 31, 2018
Fantastic knowledgable customer service
Experience was awesome. They are fast, knowledgeable, and helpful. Would highly recommend for storage. Also awesome pricing
Recommended: Yes
Linda
Jul 02, 2018
Best storage facility in Northern VA
Excellent customer service. Highly recommend this facility
Recommended: Yes
Tracie
Jun 20, 2018
Great Experience
I was very pleased with my move-in. The office staff is personable, professional and fun.They made the process as easy as could be and answered all my questions. I would definitely recommend this storage facility to others.
Recommended: Yes
Linda
Apr 07, 2018
Best storage facility in Northern VA
Highly recommended Mini U Storage Woodbridge. Excellent staff, very clean and safe environment.
Recommended: Yes
Precious
Jan 19, 2018
Great service
Very efficient , thorough, professional
Recommended: Yes
Nestor
Jan 17, 2018
Will recommend this facility to everybody I know.
The process was so smooth. People working at Mini U are so helpful, place is clean. I would recommend Mini U to anybody who needs a storage space.
Recommended: Yes
Fabricio
Dec 24, 2017
The service of U-mini storage is great
Very helpful and corteous recommended
Recommended: Yes
Susan
Nov 18, 2017
The people who work there are awesome!
The people who work at the Woodbridge Mini U are always friendly and professional. It was an easy process to rent the storage unit that I needed. I would reccomend this facility to anyone needing a little additional space for their belongings.
Recommended: Yes
Halah
Oct 30, 2017
My Second Home
Awesome staff and excellent customer service. I found a home for my belongings that fit my level of comfort to a “T”. The staff has been so helpful and is as kooky as they come, I couldn’t ask for a better fit. Thanks so much!
Recommended: Yes
Jeff
Apr 18, 2017
Best storage unit we have ever been with.
Outstanding service, outstanding value, great hours, outstanding staff. We recommend this facilities to everyone that is looking for a storage unit.
Recommended: Yes
joseph
Apr 06, 2017
Excellent value !
Will recommend this facility to everybody I know!
Recommended: Yes
Joe
Apr 05, 2017
Best value in the area!
I have visited many facilities in the area. Price and customer satisfaction are always number one priority. Clean and well maintained, even well lit at night . Thank you!
Recommended: Yes
Jack
Apr 03, 2017
Family Friendly facitlity
Safe, secure and clean facility. Initial setup of service was quick and easy with no hidden fees or terms; great customer service that was very friendly, helpful and respectful.
Recommended: Yes
Alan
Mar 07, 2017
Reservation was simple, easy and the price quoted is what I paid.
The staff was friendly, courteous, polite and the facility was extremely clean.
Recommended: Yes
Lora
Jan 30, 2017
Exceptional customer service...
Fair pricing and exceptional customer service.
Recommended: Yes
Susie
Jan 27, 2017
Perfect for what I needed
The location was convenient and secure, locker and grounds clean, and check in quick and easy.
Recommended: Yes
Julia Buch
Jan 20, 2017
Good Storage Units
Renting a storage unit here was an easy process. The representatives were knowledgeable and helpful. I am glad I picked this storage facility.
Recommended: Yes
Lora
Jan 18, 2017
Very reasonable and customer service is the best.
Clean and great prices. But I am most impressed with the outstanding customer service. Great place to do business.
Recommended: Yes
Edith
Oct 23, 2016
excellent
Excellent customer service, very affordable and clean.
Recommended: Yes
Christie
Jul 31, 2016
Awesome Customer Service!
Wish pricing was a bit cheaper
Recommended: Yes
Garvin
Jun 09, 2016
Great customer service.
Staff is great to deal with.
Recommended: Yes
Ryan
May 20, 2016
Great customer service
Very easy to use and convenient
Recommended: Yes
Stacie
Mar 15, 2016
Very good customer service
Very easy and professional service
Recommended: Yes
alicia
Mar 03, 2016
My appointment for the rental truck was at 8, but the guy was late to work. I had to sign new paperwork for the storage unit as well and tour the storage unit that I was being offered. This took nearly an hour from my reservation. Luckily, I made it within the period of time to return the truck. Other than that, no other issues.
Recommended: Yes
Michelle
Feb 07, 2016
nice place at a great price
Moved in and it was exactly what we needed, and not too expensive.
Recommended: Yes
chevonne
Jan 29, 2016
Excellent
I really like how much the storage company will let you use a truck for free
Recommended: Yes
Hilda
Jan 06, 2016
Excellent customer service
I was very impressed with the service i received at this facility. I'll definitely recommend to a friend.
Recommended: Yes
Rita Michele
Nov 06, 2015
So easy to reserve online. Very clean facility inside and out. Great service during check in!
Recommended: Yes
Debra
Nov 01, 2015
Tom was courteous and great!
I would highly recommend Mini Storage thus far. Tom's customer service was commendable! My unit was clean and affordable with the discount offered through Sparefoot.
Recommended: Yes
Roxana
Oct 28, 2015
Awesome
Great customer service. She was very friendly, explained everything I need to know. And was very knowledgable. Place was very clean.
Recommended: Yes
Brandon
Oct 23, 2015
excellent customer service
Tommy made sure that we was taken care of.
Recommended: Yes
Linda
Oct 13, 2015
Great facility
I am very impressed with Mini U Storage Woodbridge. The staff are helpful in assisting with the selection of the correct size unit. The facility is always clean and great indoor lighting system.
Recommended: Yes
Linda
Oct 13, 2015
Highly recommended
I would highly recommend Mini U Storage Woodbridge, VA. I am highly impressed with the great customer service, value pricing and cleanliness of the facility.
Recommended: Yes
Melinda
Aug 04, 2015
Not sure
The place is dirty storage units open a trash everywere bugs... friendlyNess great. Convience great
Recommended: No
Jazette
Jul 24, 2015
There friendly and i feel my things are in good hands
I am 100% happy with this storage. they are clean and friendly.
Recommended: Yes
Felicia
Jul 19, 2015
So fast a good experience.
The only thing is the gate lock is broken but should be fixed in a week. Customer service is very efficient and friendly.
Recommended: Yes
T
Jul 17, 2015
Fair price
Smooth experience and would recommend to others.
Recommended: Yes
Summer
Jun 20, 2015
The pricing was the best and they were very friendly and helpful.
Recommended: Yes
Nathaniel
Jun 20, 2015
great service
I got the unit at a discounted rate and I was awarded an additional discount at the conclusion of signing the lease.
Recommended: Yes
Katie
Jun 09, 2015
Great place!
Paperwork was done in a timely manner.
We were whisked off to the actual unit on a golf cart and given our access code. The office was clean. The storage unit was clean and had a couple of sizable shelves within for our use. The bathroom was clean. I really can't say anything bad about the place. I highly recommend it!!
Recommended: Yes
Sandra
May 29, 2015
Recommended: Yes
Prasanthi
May 26, 2015
customer service is awesome and facility is clean.
customer service is awesome and budgeted prices for everyone in their needs. Easy to store things.
Recommended: Yes
JEFF
May 21, 2015
Recommended: Yes
Mia
May 06, 2015
Great customer service
The staff was very friendly and helpful. Great service!
Recommended: Yes
Robert
Apr 27, 2015
Confusion at check-in but helpful
Storage unit is what a storage unit is. Smaller facility. Calls to schedule a reservation were great. Upon arrival for truck pickup though there was great confusion with the representatives. Making the truck over a half hour late to the move site. Which meant we were unable to return the truck on time. We were able to clear everything up the day after when we returned the truck. And they did end up giving us a small price break for the confusion. Overall, we're happy so far. But, it did make moving day rather stressful.
Recommended: Yes
Monica
Apr 15, 2015
Friendly Customer Service
Great customer service and detailed info.
Recommended: Yes
Naseem Abbas
Mar 30, 2015
Was a easy hunt as i has to buy it within a day and move in.
Thank u very much
Mini u
You are so big
Naseem Abbas
Recommended: Yes
Jossue
Mar 25, 2015
Very fast and super friendly and cheap
Recommended: Yes
Mary
Mar 20, 2015
Just don't get there late!
Fast and friendly. The people working there do like to get out on time, so it is best to get there early.
Recommended: Yes
Scott
Feb 08, 2015
Recommended: Yes
Danielle
Feb 04, 2015
Good experience would rent again
Recommended: Yes
Kimberly Jordan
Jan 23, 2015
Recommended: Yes
AdamW
Jan 12, 2015
Recommended: Yes
Maria
Dec 10, 2014
Staff was more than helpful, paperwork to rent unit and free move-in truck was fast ,and location is convenient!
Recommended: Yes
Michael Selzer
Dec 08, 2014
Very Pleased
Recommended: Yes
Angela
Oct 30, 2014
Its a great value. Very helpful and friendly personnel. Will recommend to others!
Recommended: Yes
Ashley
Sep 24, 2014
Very nice people
Recommended: Yes
Shacola
Aug 29, 2014
My experience was great! No problems what's so ever...using the truck was a big help!!!
Recommended: Yes
guy
Jul 21, 2014
pretty good
Recommended: Yes
Cathy
Jul 05, 2014
It takes too long to do paperwork and initial misc. Overall it's ok. Use of truck is a plus.
Recommended: Yes
Brian
Jun 21, 2014
Military Discount
Great price, Great discount, and a continued military discount!
Recommended: Yes
Peter R.
May 27, 2014
Great Price - Great Managers
The units I rented were clean and trouble free. The manager, Candice, is personable, efficient and very flexible. When I couldn't decide what size unit I needed, she set me up with one. Of course, I discovered I needed a larger unit and she made the swap immediately. Nice people to deal with, best prices in the area, clean units. What more do you want? AAA+++
Recommended: Yes
Trudy
May 08, 2014
Great so far!
Recommended: Yes
Mary A.
May 05, 2014
Very Pleased :)
I rented a few days ago, finally had a chance to bring my things over. Some how my husband lost our code in the unit. I had to knock on the owners/managers door. It appeared I interuped dinner, but the woman was very nice and understanding. She went into the office and got us another copy of our code. No complaints other than priced a little high but for on call service its well worth it.
Recommended: Yes
Linda
May 02, 2014
Very good so far!
Recommended: Yes
Robert
May 02, 2014
Very rude customer service experience on the very first move in day
Found this Storage facility to be great in price. The first day I was very welcomed by a gentleman at the counter to get all of the paperwork in order and show me the units.
On the day of my first items to be moved in which was in a down pour rain close to 8:20pm. At 8:50pm a lady came to us in a very rude manner threating us on be suspended if we were not out by 9pm. We were at the gate at 8:59pm and the gate wouldn't open photos were taken of the time. At 9:02 she then decided let us out of the facility.
This women should be replaced and not represent the company if continuing to work in that manner towards customers.
Recommended: Yes
JO ELLEN
Apr 27, 2014
Recommended: Yes
M&T
Apr 23, 2014
Very nice people worked with us. Clean facility.
if you need a clean, well kept storage unit for your things, use Mini U Storage in Woodbridge, VA. We live about 25 miles away but it was worth the drive to come out here and they have the best prices and quality. Such kind folks too.
Recommended: Yes
eduardo
Mar 30, 2014
very good, the gentlemen was very friendly and helpful
Recommended: Yes
Heather
Mar 09, 2014
Owner very friendly owners, would recommend to anyone.
Recommended: Yes
Jennifer
Mar 06, 2014
We just moved in. So far so good but too early to rate very much.
Recommended: Yes
慮来污
Feb 20, 2014
Recommended: Yes
慚正
Feb 18, 2014
Staff was short handed. people were very nice. Shortage of carts. our unit's door is out of alignment. facility id difficult to enter and poorly marked by signage. I was told new operating software was recently installed. Not my problem. Staff(new or part time) needed more training hours. get the bugs worked out of your system.
All in all, nice people, nice facility, fees seemed competitive. Give staff the support they need to help your company thrive.
Recommended: Yes
Brandon
Feb 18, 2014
Very helpful staff. I really like the $1 for the first month deal.
Recommended: Yes
LaShanta
Jan 07, 2014
Very personable and helpful
Recommended: Yes
Eric
Jan 02, 2014
It was my first time renting a storage unit and I was well accomodated!
Recommended: Yes
Felicia
Jan 01, 2014
Great place for a good price
Recommended: Yes
michael
Dec 17, 2013
Very happy for what you offer for my need.
Recommended: Yes
Kurt
Oct 15, 2013
Processed were smooth, the wait was short, and the staff was polite and helpful. Everything was as described with no suprises or hidden charges.
Recommended: Yes
剩杯
Aug 16, 2013
Great
Recommended: Yes
Aug 16, 2013
Recommended: Yes
Michael
Aug 16, 2013
Mini U Storage was very helpful
Recommended: Yes
Jonathon
Aug 10, 2013
Recommended: Yes
Rosausa
Aug 10, 2013
Thank you por el servicio, la atencion, a ayuda, fue excelente. Me voy muy couteuta con la atencion que we briundarou.
Recommended: Yes
Emmanuel
Aug 10, 2013
Thank you. Regards
Recommended: Yes
Elizabeth
Aug 10, 2013
It was great and friendly
Recommended: Yes
Julius
Aug 10, 2013
informative and quick. Excellent service
Recommended: Yes
Vickie P.
Aug 03, 2013
Awesome
Recommended: Yes
Jose R.
Aug 03, 2013
Recommended: Yes
Jennifer H.
Aug 02, 2013
Recommended: Yes
Terri T.
Aug 02, 2013
Overall very good service and pricing
Recommended: Yes
Nora B.
Aug 02, 2013
Great!
Recommended: Yes
Angellina G.
Jul 27, 2013
Great :) Friendly!
Recommended: Yes
Dan
Apr 25, 2013
Recommended: Yes
