Dec 02, 2019
Facility is clean and very close to my he.
Customer service was polite and attended to my every need.
Nov 03, 2019
Easy, convenient and helpful.
Staff was very thorough and friendly. Unit was clean. Price is great.
Oct 23, 2019
Clean facility, friendly staff and good location
We just moved into two climate controlled units at Storage Mart Hickman. The price was some of the best that I saw during my research for units around the area. The units are clean and close to the door, but a little tricky to access with a large truck/trailer. Overall we're happy with the location and units!
Sep 09, 2019
Very positive experience
Moved in this week and have made 3 stops. So far everything has gone smoothly. They were helpful and the process has been simple and easy. No complaints!
May 15, 2017
Yes the staff and manager at this location are very friendly and helpful.
This location is very well organized, clean and the manager goes above and beyond to be very helpful in making sure you have the right size unit, your happy with it and the best price before signing the contract. I would recommend this location for sure.
May 02, 2017
Very helpful staff and got set up quickly!
Exactly what we were looking for!
Mar 14, 2017
Very friendly and helpful
Helpful in person and on the phone. Super clean facility!
Jan 12, 2017
Everybody was very nice and helpful and I was in and out of there in the night up in within 15 minutes.. when I went online to do my reservation someone called me the next day I was really impressed on how fast they were
Jan 12, 2017
Everybody was very nice and helpful and I was in and out of there that is great for my time
Aug 29, 2016
The staff there have always been super nice to me. Helping me out with all my storage needs, including helping me figure out the tetris way to pack it al lin.
Jul 22, 2016
Michele was a wonderful help. First class !
Jul 06, 2016
Very helpful staff and streamlined process.
May 22, 2016
Good customer service. Very clean facility
May 21, 2016
Everyone was so nice and friendly and got us what we wanted!
We would rent another storage unit from them in a heartbeat! So friendly and accommodating!
Mar 17, 2016
Good service! Only problem is with online follow-ups
I am perfectly happy with all the on-the-ground service and the facility. Also, the information on the website was very helpful in selecting a location and size of unit. However, I went to the office on, March 4th and signed the lease for my unit, bought a lock, and checked in. I was told I could begin using it whenever I was ready. Then I began getting emails automatically generated from the web site, I presume, telling me the 15th was my move-in date and suggesting I was to pay a particular amount right away. I received a special offer of first month free when I signed in and have an automatic payment set up with the office. I had to call the manager to be sure this was still in force and that I could move in any time. She said yes and checked online to be sure you had my lease registered, or whatever you do. It was. So I wish you would make your automatic system generated by my first signing in online synchronize with what actually happened when I went in to sign my lease and arrange for payment. This would save me confusion and save the local staff and me time on unnecessary phone calls. I just checked "yes" to your query about my moving in on the 15th to try to get the emails to stop. I will actually be moving in over a two-week period starting on the 19th. Thanks. Victoria
Dec 15, 2015
Very friendly and helpful
May 07, 2015
nice, clean units, pretty tight to navigate.
Nice place, love all the cameras but I had to lose the auto transport just so I could navigate it. Another customer was there and he had a truck and trailer and was fighting the tightness.