Meagan Williams
Nov 29, 2022
Very nice associate
Very friendly staff. It didn’t take long at all for me to have the unit.
Recommended: Yes
Daniel Sheldrake
Nov 19, 2022
10x20 unit. Secure facilities
Unit is clean and ready to use with lock and keys.
Recommended: Yes
Hager
Nov 13, 2022
Insurance should be an option, not a requirement
1) office listed online is not correct. It is on the Bypass by 84 Lumber! Office is not on-site at the Winn location, which is fine. But the address needs to be accurate online.
2) put a sign on the gate telling people where office is located, hours, phone #.
3) there is a very steep concrete dip that my car could not make without bottoming out so either take another exit route, or another storage facility.
4) insurance is required here but should be an option for renters!! None of my things can be insured for anything but here I am being charged more. Insurance companies are closer to scammers & have such fine print anyway. Just let renter sign or initial a waiver of responsibility to avoid frivolous charges!
5) Shannon in office was helpful.
6) don’t see why there should be a $25 Administration fee. That’s their job to sign their name on a piece of paper. That’s all there is to do! Administration fees are just an extra xtra charge for someone already doing their job. Be honest. And that lock is not “free” because I just paid $25 for it when I have 3 others just like it from other places.
Recommended: Yes
Natasha Garcia
Sep 04, 2022
Overall it’s nice and the price is better than most.
The Facility is nice overall and affordable. The only complaint I have is the road on the last row there is a huge erosion in the road which can be avoided but I did not realize that it was as bad as it is and tried to go over it slowly and it about took the bottom of my car out. So don’t try to drive over it !
Recommended: Yes
Becky Gibson
Jun 05, 2022
Everything went as I expected it to.
Everything went as I expected it to. The customer service was above what you would expect very friendly and courteous no complications whatsoever once I got to the right place. Very pleased with them.
Recommended: Yes
Paul Roberts
May 13, 2022
Clean and secure
Clean Ann’s secure, the only reason I gave it 4.5 out of 5 was off site office that wasn’t mentioned on line or when I talked to the representative.
Recommended: Yes
Kristen Walton
Apr 30, 2022
Can move in quickly
Had a wonderful experience with having to rent a unit ASAP. Staff were very helpful!!
Recommended: Yes
Jerry York
Jan 12, 2022
Very friendly service made my move a lot easier
I would recommend this business to friends and family anytime very clean an thorough
Recommended: Yes
Shawna Hampton
Sep 09, 2021
This facility is easy to use.
The staff was very kind. The unit was clean and easy to get to from my vehicle.
Recommended: Yes
Melissa Hemberger
Jul 25, 2021
Clean affordable storage
The woman who did my paperwork was courteous and polite. She was able to give me clear directions to the facility. Not liking how much the admin fee was but overall great job
Recommended: Yes
Rob Bolson
Aug 15, 2019
Very reasonably price and the space is very nice..
Very reasonably price and the space is very nice..
Recommended: Yes
Brandalyn
Oct 17, 2018
Very clean facility, good pricing
This is probably one of the best storage facilities I’ve been to in Winchester, the woman I talked to at the office was very friendly and personable; the pricing is good and I was happy with the cleanliness of the unit.
Recommended: Yes
Rose
May 30, 2018
Clean
Clean need to work on driveway
Recommended: Yes
楔慮
May 05, 2017
Welcome
Very nice facility. Clean an well maintained
Recommended: Yes
楔慮
May 03, 2017
Very nice well maintained
This is a very nice facility. Convenient and easy to get to. Easy access to get in and out of. Very well maintained and clean.
Recommended: Yes
Sasha
Jan 10, 2017
Company needs to be on the same page.
When I called to reserve my unit I was told move in would only cost me $21 and that I would have to buy my own lock and that someone would call me in within an hour. They told me I had to go to Winn Ave. What actually happened no one ever called me. When someone finally did they rudely called me an hour and half before they even closed demanding to know if I was going to be able to make it. It wound up costing me $77 to move in. When I get to Winn Ave I called and they said oh no you have to come to Rockwell Rd that's on the other side of town! I also bought my own lock for nothing the $20 fee they charge is for a lock so I wound up spending $30 foe 2 locks! Every thing I was told was a lie and cost me a ton of extra money
Recommended: No
Glenda D Smith
Jun 19, 2016
Nice facilities
Very friendly, clean facilities, adequate storage, gave good directions. I am in unit # 62.
Recommended: Yes
linda stamper
Jan 26, 2016
Great
Great place for storage and very convenient.
Recommended: Yes
Carla Conner
Dec 30, 2015
hope cameras and added security is on the way to this facility.
I have been a customer 4 years with storage rentals of America for many reasons and many times and I'm currently a member at the one of a new facility that you just bought and I'm glad to see the concrete has finally been poured as it looks a lot nicer just wish it had 24 our access like interstate storage does as I also have a facility there. I have a lot of collectibles in antique furniture that I store and safety and security is my main priority. Good job on the concrete and clean up, hope cameras are soon to be considered.It would be magnificent to win Amazon gift card that is a very generous contest that you are offering your customers as I have been one for years now and have never got any compensation from any storage facility that I have rented from by any company but at the same time realize that it's not expected but give you up mostra credit for appreciating your customers
Recommended: Yes
