Prime Storage - Wilmington - 5044 Carolina Beach Rd.

5044 Carolina Beach Road
Wilmington, NC 28412
87 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$61.00 - $301.00
Available Units: Show All
30' Parking Space

Vehicles permitted

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $140.00
per month
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45' Parking Space

Vehicles permitted

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $159.00
per month
$164.00
No CC Required
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50' Parking Space

Vehicles permitted

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $164.00
per month
$169.00
No CC Required
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5' x 5' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $61.00
per month
$75.00
No CC Required
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5' x 5' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $65.00
per month
$82.00
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5' x 5' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $70.00
per month
$87.00
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5' x 8.5' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $74.00
per month
$97.00
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5' x 10' Unit

Premium unit, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $67.00
per month
$87.00
No CC Required
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5' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $76.00
per month
$101.00
No CC Required
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5' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $79.00
per month
$108.00
No CC Required
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5' x 15' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $97.00
per month
$135.00
No CC Required
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8.5' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $94.00
per month
$145.00
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10' x 10' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $78.00
per month
$132.00
No CC Required
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10' x 10' Unit

Premium unit, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $84.00
per month
$142.00
No CC Required
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10' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $99.00
per month
$157.00
No CC Required
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10' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $112.00
per month
$182.00
No CC Required
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10' x 13.5' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $145.00
per month
$157.00
No CC Required
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10' x 15' Unit

Climate controlled, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $139.00
per month
$187.00
No CC Required
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10' x 15' Unit

Premium unit, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $139.00
per month
$165.00
No CC Required
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10' x 15' Unit

Premium unit, Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $144.00
per month
$175.00
No CC Required
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10' x 15' Unit

Climate controlled, Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $167.00
per month
$218.00
No CC Required
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10' x 18.5' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $187.00
per month
$244.00
No CC Required
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10' x 20' Unit

Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $161.00
per month
$206.00
No CC Required
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10' x 20' Unit

Climate controlled, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $179.00
per month
$249.00
No CC Required
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10' x 20' Unit

Premium unit, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $186.00
per month
$220.00
No CC Required
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10' x 20' Unit

Climate controlled, Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $194.00
per month
$264.00
No CC Required
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10' x 20' Unit

Climate controlled, Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $216.00
per month
$284.00
No CC Required
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15' x 15' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $243.00
per month
$303.00
No CC Required
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10' x 25' Unit

Premium unit, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $220.00
per month
$280.00
No CC Required
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10' x 25' Unit

Climate controlled, Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $245.00
per month
$329.00
No CC Required
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10' x 25' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $301.00
per month
$349.00
No CC Required
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10' x 30' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $227.00
per month
$295.00
No CC Required
Reserve
15' x 20' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $227.00
per month
$295.00
No CC Required
Reserve
15' x 20' Unit

Premium unit, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $264.00
per month
$324.00
No CC Required
Reserve
10' x 30' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $270.00
per month
$364.00
No CC Required
Reserve
10' x 30' Unit

Climate controlled, Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $284.00
per month
$379.00
No CC Required
Reserve
About
At Prime Storage, we know your Life Demands Space - and you can find the space you need at Prime in Wilmington, NC. Our location at 5044 Carolina Beach Road features a mix of drive-up access units and climate controlled storage. We also have outdoor vehicle storage for a seasonal car, boat, or RV. Want to be able to visit your unit or pick up your ride any time - Opt-in for our 24-hour access at an additional fee. Call us or visit our website to start your rental today.
Features
  • 24-hour access (for additional $20.00 per month)
  • Vehicle requires insurance
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Prime Storage - Wilmington - 5044 Carolina Beach Rd. at 5044 Carolina Beach Road?
On a scale of 1-5 the Prime Storage - Wilmington - 5044 Carolina Beach Rd. at 5044 Carolina Beach Road receives 4.5 out of 5 stars based on 87 reviews.
Does Prime Storage - Wilmington - 5044 Carolina Beach Rd. at 5044 Carolina Beach Road offer climate Control Storage?
Yes there are 21 size options for climate control storage units at the Prime Storage - Wilmington - 5044 Carolina Beach Rd. at 5044 Carolina Beach Road.
What is the cheapest storage unit option at the Prime Storage - Wilmington - 5044 Carolina Beach Rd. at 5044 Carolina Beach Road?
The cheapest storage unit option is $61.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 10:00 PM
Is the Prime Storage - Wilmington - 5044 Carolina Beach Rd. fenced and lighted?
No, the facility is not fenced and gated.
Are there security cameras on site at Prime Storage - Wilmington - 5044 Carolina Beach Rd.?
No, there are not security cameras on site.
Are there moving supplies for sale at Prime Storage - Wilmington - 5044 Carolina Beach Rd.?
Yes, there are moving supplies available for sale at Prime Storage - Wilmington - 5044 Carolina Beach Rd.
What type of payments are accepted at Prime Storage - Wilmington - 5044 Carolina Beach Rd.?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at Prime Storage - Wilmington - 5044 Carolina Beach Rd.?
Yes, handcarts are available.
Is there a military discount at Prime Storage - Wilmington - 5044 Carolina Beach Rd. and if so how much?
No.
Is there an elevator at the Prime Storage - Wilmington - 5044 Carolina Beach Rd.?
No, there isn't an elevator available.
Customer Reviews
4.5 out of 5 stars - based on 87 reviews
Kathryn Wilson Jan 08, 2024

Great customer service!

We experienced great customer service with a tour and thorough explanation of rules and what to expect.

Recommended: Yes

Alli Summey Jun 28, 2023

Great place for storage !

Great experience, friendly staff, perfectly clean and great location!

Recommended: Yes

Beckie Barker Jun 20, 2023

All staff were very helpful to get my storage set up.

I would recommend this facility to friends/family.

Recommended: Yes

Eric Jun 19, 2023

Knowledgeable

Everyone was so nice and helped us get a unit fast.

Recommended: Yes

Christiana Jun 19, 2023

Helpful employees

The staff is very courteous and helpful

Recommended: Yes

Wei Dai Mar 14, 2023

greay

They help me storage shipments stays in port. Help me contact with movement company, help them move into the storage units. However, they upgrade the storage without great judgment.

Recommended: Yes

Chandra Jan 09, 2023

Great experience

Adam at the front desk is amazing! Clean facility easy check in process. I was there at night though and there was a homeless guy crouched in the corner of a space and he scared me to death. Other than that great experience!

Recommended: Yes

Vincent L. Calcagno Dec 01, 2022

Great experience, from sign up to move in

Really accommodating, exceptionally nice facilities. Very well cared for and clean. Super nice people running the business.

Recommended: Yes

Vince Calcagno Nov 20, 2022

Really nice, well maintained and organized.

Nice facilities, wonderful people. I've never rented storage space before but this was a good experience. From the initial telephone call from the prime center to the folks at the facility, it was very accommodating. It's obvious the folks working there love their job. They went the extra mile for me.

Recommended: Yes

William Wynne Jul 29, 2022

Professional , Courteous, Patient staff

The staffs work ethics was a remarkable experience.

Recommended: Yes

Devon Jul 16, 2022

Helpful

Great service, convenient facility.

Recommended: Yes

Dan Csaky Jul 03, 2022

Great experience with Prime Storage!

We needed a storage facility for our newly purchased RV. I called Prime Storage and spoke with Myra. She was awesome!!! I then received a call from Jess, one of the Prime Storage managers. She reviewed my reservation and answered all of my questions. At check-in, I met Jess and she provided great customer service, and even drove me back to my RV so that I could pick-up my bike.

Recommended: Yes

L Jul 01, 2022

Great storage

We like the location and price is fair We used to have storage here before but no longer needed it! Now we are moving again and need big storage again so we definitely came back to same place

Recommended: Yes

William Jun 16, 2022

Great experience with fantastic employees!

No issues great customer service for me. Very friendly people. Very helpful when needed. Thank you.

Recommended: Yes

robert heinisch Mar 30, 2022

Courteous staff; very clean facility.

I was impressed with the cleanliness of the office, and the property overall.

Recommended: Yes

Abraham Feb 20, 2022

Great customer service and has everything you need

Great service and nice location. Has everything you're looking for and many options to choose from

Recommended: Yes

Judith Houghtalen Dec 27, 2021

Great moving experience

The whole moving process has been pretty smooth. The facility is impeccably kept, the staff were most helpful and the location is great.

Recommended: Yes

Timothy Dunagan Mar 24, 2021

The exception

I have rented storage in several cities. This is by far the nicest yet. The staff is friendly, courteous and helpful. Most significantly is the overall appearance of the entire site. Landscaping is very professional and attractive. Office area is professional. All drives and alleys are well maintained. Gates are operational (I say this because some sites are horrible about maintenance). Units are clean and interiors are in good order. Ovrral a very good experience.

Recommended: Yes

Amy Mar 20, 2021

Well-kept clean facility

Would recommend Prime Storage to any and all. They regularly maintain the facility and they’ve always been great to work with. Plenty of security cameras around and their gates are usually working.

Recommended: Yes

Hugh McCain Mar 20, 2021

Convenient and well maintained.

This location was recommended to me by a friend and I am completely satisfied. It is clean, well maintained, and easy to access. The associates are very friendly and accommodating. I am renting a climate controlled larger unit.

Recommended: Yes

Paul Mar 20, 2021

See below

We have been at this facility for over five years. We noticed after the new management took over the level of customer service plunged. Your representatives at our management office don’t have authority to make any decision. The “local” feeling of the office is gone. Office staff revolves with new faces and they don’t have good experience with the business.

Recommended: No

Carolyn Wilder Mar 19, 2021

Impressive facility and management!

Excellent facility and staff is accommodating As well as customer friendly вќЈпёЏ

Recommended: Yes

Carl T Mar 19, 2021

Excellent facility and staff!

I have been a customer for 5 years. Danielle and staff have been great! Never any issues. The facility is great! VERY well kept inside the buildings and the outside areas. Fair pricing as well. Definitely recommend this Prime Storage facility!

Recommended: Yes

Kimberly Mar 18, 2021

Quite satisfied

We’ve been tenants for several years. Never had any issues.

Recommended: Yes

Gail Mar 18, 2021

Convenient location a plus.

Staff always courteous and friendly. Building well maintained.

Recommended: Yes

J.D. Mar 18, 2021

Always good to come home to good people.

I am a long-time client that travels and depends on all of you. Is nice to know my property is safe. Thank You!

Recommended: Yes

Richard King Mar 18, 2021

Why so many price increases?

If the prices keep going up going to have to look at other facilities. Second price increase in a few months!

Recommended: Yes

Cheryl Merritt Mar 18, 2021

Think the increase in price is a deterrent.

Like the facility but still have to use dehumidifiers in my climate controlled space.

Recommended: Yes

Josh Mar 18, 2021

Manager would not call back.

I provided a copy of my insurance on the boat I was storing, however it never got added to my file. This resulted in me being charged a separate fee for insurance through the storage provided. I stopped by the property to sort this out multiple times and was told that they would email cooperate and the manager would get back with me. It’s been 5 months and I’m still waiting.

Recommended: No

Wallace Mar 18, 2021

Good service

Excellent service and very professional Employees!

Recommended: Yes

Sheila Mar 18, 2021

Great customer service

Staff is always friendly and helpful, facility always seems clean as well as the grounds and parking lot.

Recommended: Yes

Craig Murden Mar 18, 2021

Overall a most professional operation

Your staff is the most professional I’ve encountered; their willingness to help with any issue, with cheerful attention, is extraordinary! We have a problem with getting your invoice to my computer. We’re not sure at which end this issue exists and the staff is working a solution. I do resent the charge you impose for mailed invoices.

Recommended: Yes

Glen Mar 18, 2021

Great place! Very friendly people.

Great place! Very clean! Staff is very friendly and professional. When we had our movers come to move our items they informed us that we needed a larger storage unit. It was right at closing time. They staff helped us make the change at the last minute.

Recommended: Yes

Laura Hines Mar 18, 2021

Great storage and staff

I have no complaints other than UPS blocking hallway entrance during Christmas and the gate still not completely repaired. I don’t feel safe “working” in my unit with the gate up. Staff is always pleasant and answers questions in person and in the phone promptly. Didn’t like price increase without any warning. Fortunately company kept my unit at the previous amount.

Recommended: Yes

Laurie Mar 18, 2021

No complaints. Clean. Friendly and very professional

I highly recommend Prime Storage for your needs. Ive used both climate controlled and outdoor and both have suited my needs. Excellent Customer Service Clean and neat grounds Priced Right

Recommended: Yes

Robert Rivenbark Mar 18, 2021

Awesome!

Quality space and professional staff. Beyond expectations

Recommended: Yes

William Mar 18, 2021

Lack of customer service

Asked to move lots because of a tree dropping berrys on my camper roof and they acted like they didn’t even care at the camper itself is $140,000 camper.

Recommended: No

James M Gisonna Mar 18, 2021

Great staff and very friendly people to work with

I have use several storage facilities in the past. This one is the cleanest one so far

Recommended: Yes

Mary Alice Settle Mar 18, 2021

Convenient

I have found this storage facility to be convenient. Also, they communicate well with their clients. The facility is clean and I feel my belongings are safe in this facility.

Recommended: Yes

G Walls Mar 18, 2021

Great Customer Service

We have been very pleased with Prime Storage and its customer service. Always returns your phone calls and answers emails in a timely manner.

Recommended: Yes

Bill Whitlock Mar 18, 2021

Clean, close, friendly people that go the distance to ta careof you!

5 STAR facility with clean units and storage areas! Put that together with a awesome staff that takes care of you and you get a win every time!!

Recommended: Yes

Scott Anderson Mar 17, 2021

Great place, safe, clean, and great customer service

Very happy, my only complaint would be D building's "climate control", it can be very hot and humid in the summer in this building, and the winter can be cold, but not as bad as the summer heat.

Recommended: Yes

Karen Mar 14, 2021

Little pricey for units you can't access 24/7

Great customer service BUT horrible prices on units & packing supplies. Lock was $15 & she said that was already half price!!!??? Insurance is required, theirs is $13 month for $3,000 in coverage.

Recommended: Yes

Bobby D Mar 11, 2021

Great place

Staff is great friendly and helpful

Recommended: Yes

Bruce Whitcomb Mar 07, 2021

convenient storage facility

I hope you don't start raising your rates every few months like you have in the last year. Martin's Storage did that and that's why I left them and moved to you.

Recommended: Yes

Jeff Holmes see Mar 06, 2021

Great service

I think you should give a discount to military veterans.

Recommended: Yes

Viola Dudginski Mar 06, 2021

Loved the customer service!

When I arrived- the person at the counter was very nice- she tended to my needs and got me all ready to get my unit.

Recommended: Yes

Dawn Mar 06, 2021

Great

Overall the service has been great. The staff is always pleasant and friendly. The property is always clean. The only negative I have is that when Prime bought out Monkey Junction Storage their prices went up $27 a month. I was not happy with that.

Recommended: Yes

Phyllis B Mar 05, 2021

Satisfied with rental location.

I feel my items in storage are safe & secure

Recommended: Yes

sharon taylor Mar 05, 2021

Review March

Storage place is great, wish prices hadn't went up.

Recommended: Yes

Tim Winstead Mar 05, 2021

周慮歳

We have used this storage place for a long time. Today we emptied the last things we had stored there ..... all the items we had to store were none the worst for being there. Antiques and family items were safe and well protected. Just a thank you from a former customer.

Recommended: Yes

susan frank Mar 05, 2021

customers since aug. 2018

have been satisfied with storage units. only change is ownership, management. have had office work with us on fees changes since we have 4 units. am appreciative of that. thanks

Recommended: Yes

Deborah Mar 05, 2021

Easy access. Clean. Helpful employees.

Location is convenient and the grounds are well maintained. Employees are very pleasant and helpful.

Recommended: Yes

Brenda Mar 05, 2021

Best place I have ever used

I have used other storage places before and this one was the best. It's nice and well maintained, very clean, secure, and the staff is really nice. I don't have to worry about my belongings being damaged from a perpetually leaking roof or the doors warped and don't shut right. This place is really nice. For the same cost as other places not nearly as good. I would definitely use this place again.

Recommended: Yes

Dave Metz Mar 04, 2021

Great place and good people.

Wood use them again if I have a need to in the future.

Recommended: Yes

Tamilynn Wilson Mar 04, 2021

Satisfied Customer

I’ve been a customer for about 3 years and have no complaints at all. I switched to a bigger space with ease.

Recommended: Yes

Connie Heath Mar 04, 2021

Nice facility but rent just keeps going up.

Had a leak in adjacent unit one time and had to go check mine. No adjustment was made to my rent even though I had to come inspect my unit and spent my time doing it. Also my rent keeps rising. It has almost doubled in the years I’ve been renting there.

Recommended: Yes

Christopher Mar 04, 2021

Great storage facility..could be a little colder but is better than nothing

Great staff! Clean place! The AC cluld be a little lowered but it is better than nothing.

Recommended: Yes

C.D. Burton Mar 04, 2021

Very easy to access, and great office personnel.

We have been here using our storage unit since 2016. Money well spent for us. We get treated very nice and it is so nice to have a place to keep some of our stuff. Safe and sound, clean, and so easy to access.

Recommended: Yes

Mary Poirier Mar 04, 2021

Helpful, courteous and welcoming staff,

Units are very clean. I have rented on large climatized for about 3 years now and just rented a smaller unit three weeks ago. Very satisfied!

Recommended: Yes

Rod Woodrum Mar 04, 2021

Great storage facility

Rented storage for over 5 years. It is always clean and ready to use. The staff are always friendly and accommodating. I highly recommend this facility for your storage needs.

Recommended: Yes

Andrew Keller Mar 04, 2021

I miss Monkey Junction Self Storage

Too corporate now, we used to get a phone call when rates were going up or mandatory storage insurance is being applied. Now its all USPS or E-mail. Plus, there is a teenage truck 'garage' operating every night a few down from our unit. Makes parking difficult.

Recommended: No

John Chewens Mar 04, 2021

AMAZING

One of the best decisions I have made in a while was picking Prime Storage. Totally amazing customer service! So well kept and clean. All the staff are amazing! From the front desk manager to general manager and even the owners all super to deal with. A real pleasure!!! ( the free month did not hurt either! )

Recommended: Yes

Scott Mar 04, 2021

Clean, New, Well Maintained facility.

Very nice high end facility. Prices seem competitive. Been using them since 2017 for extra storage after I moved full time into a condo with limited storage. Been through several major storms and so far so good keeping dry and secure.

Recommended: Yes

Deb Mar 04, 2021

Great service

Clean property, great space and very nice people always willing to help if you have any issues with your unit or lock.

Recommended: Yes

Cindy Amaral Mar 04, 2021

Yes I would recommend it

Everything has been good except for the door to get in to the building always gets stuck.

Recommended: Yes

Tim Kutta Mar 04, 2021

Very profession, well maintained and very secure

Great people. Very easy to work with. Always very helpful. Always clean and well maintained facility

Recommended: Yes

Paul Martinelli Mar 04, 2021

Prime made everything easy.

The people we deal with are friendly and made signing in easy. Having the monthly charge online easy in fact I do not worry about it.

Recommended: Yes

Barbara W. Saieed Mar 04, 2021

Wouldn't use any other storage facility.

Everyone very pleasant and helpful. Unit perfect.

Recommended: Yes

Bob richmond Mar 04, 2021

Office staff is friendly and efficent.

Staff is always friendly and helpful.

Recommended: Yes

Anonymous Mar 04, 2021

Overpriced and poor customer service

They raised my rate without informing me. They also make me pay for their insurance and continue to request my homeowner declaration page. There are cheaper places and I was with the original company monkey junction storage that’s the only reason I’m at prime storage because they changed owners

Recommended: No

Lorraine Mar 04, 2021

they are professional

they are professional and nice

Recommended: Yes

Brittany Mar 04, 2021

Clean Facility, But Rent Keeps Getting Bumped Up Often

This Facility Is Very Clean And The Staff Tend To Be Genuinely Friendly. However, In The Past Year My Monthly Rent For Two Units Has Been Bumped Up From $460.00 to $527.00 and Insurance for the Units have went up as well. (Use To Be $7.00, Then $9.00, Then $11.00, And Now It’ $13.00 A Month). Every few months I get an e-mail stating price increase. If they keep doing this they are going to loose business. Right down the street at a different storage facility, the same size unit is only $185.00 instead of $248.00 plus insurance. (The other cheaper storage facility has a waitlist on those units or otherwise I would be over there).

Recommended: Yes

marion vernon Mar 04, 2021

good place to do business with

I started out as a 6 month rental and having refurnish 1 and a half homes, I am still there after 4 years. It is a clean, safe and safe place.

Recommended: Yes

Lowell Bockert Mar 04, 2021

Excellent place to store an RV

Very professional staff and very caring

Recommended: Yes

Traci Mar 04, 2021

Storage Unit

Didn't like the rate increase when purchased by new owners. The security gate was damaged and was not repaired for an extended period of time. The opened gate allowed anyone who wanted to drive in anytime day or night. This granted an easier access to units. A gate with a security code, was a deterrent. Was not notified that the security gate was not in service. (extended period of time) A gate with a pin code access was a great bonus to feel like your unit was being protected by having minimal people with access and if something were to take place a record of the pin code access should have been maintained by the office. I have been late a few time with my rent and did receive a nice courtesy call. The recently sprayed surface looks nice.

Recommended: Yes

Cathy Mccullough Mar 04, 2021

Pricing is a little high.

The parking spaces lot is extremely muddy when raining and your patrons cars and trucks become covered with mudd.This lot needs paved!

Recommended: Yes

Ronnie Reaves Mar 04, 2021

Great service & security

The office service is always helpful. The establishment is always clean. I'll feel safe that my belongings are safe with their security measures.

Recommended: Yes

Michelle Lyon-Heatherly Mar 04, 2021

Super friendly staff and super clean units !

Best customer service and cleanest units I have ever rented.

Recommended: Yes

Annie A Mar 04, 2021

Great location and clean

Not a single problem. Highly recommend

Recommended: Yes

Allison Bridges Mar 04, 2021

Said they were going to pave, did not. Then went up in monthly rate.

Made promises but did not keep and then went up in price

Recommended: Yes

jerry willis Mar 04, 2021

Awesome staff

The staff was amazing they very detail and covered all aspects of rental , me my experience great!

Recommended: Yes

Diana Jul 20, 2020

Great Service

Great customer service. Place was clean and had the spot we needed.

Recommended: Yes

robyn Jul 19, 2020

EASY to work with

Tonya was extremely helpful and made the move easy also.

Recommended: Yes

Diane May 26, 2020

Great

The employee was very nice and friendly and very helpful

Recommended: Yes

Jim May 08, 2020

We have exactly the space we needed where we needed it.

Mary, when we first called, and Cody making it all happen....great team and we thank them both.

Recommended: Yes

Alan Aug 01, 2019

quick and convenient

New management...seems like a good move

Recommended: Yes

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