Karin Berens
Nov 11, 2022
Contactless experience
I liked the reserve online and pay. Would've liked to have someone there to meet so I knew who was in charge and who to discuss my concerns with. I prefer to stop into the office and just ask my questions.
Recommended: Yes
NB
Aug 08, 2022
Well-located, well-kept storage facility
Rented the space at Public Storage because my original storage location was distant and overly expensive for the amount of stored items I now have. I have now addressed the total square footage needs and will, in a short time, close out my original storage area. My selection of this Public Storage company area was location and cost. Both are perfect for me.
Recommended: Yes
Debra
Jan 11, 2021
Nice company
Recommend to anyone needing storage facility.
Recommended: No
Vickie
May 21, 2020
Was just what I needed
It's very clean and well lite. Great location and great prices
Recommended: Yes
Jessica
May 03, 2020
Staff was great and the unit is perfect
The lady that helped me was very friendly. The place was very clean and the price was perfect!
Recommended: Yes
Amber and Cortney Martin
Aug 20, 2019
Customer service
Remington the onsite manager was amazing, and provided extremely wonderful customer service. My husband even mentioned how pleasant he was, and my husband probably wouldnt smile if you told him he won the lottery and got to have every hot girl in the world!!! We've had quite a few storages in the past, and none of them can compare to our experience at this location. You have an awesome employee, and if he does not receive recognition for these reviews he really should. I used to only write reviews if we received bad customer service, because I used to think if you're acting as the face and voice of the industry you work for, whether as a CEO or as a cashier you want to represent your company the best way forward. It not only reflects on the company in general, but how that company treats and values it's employees. Employees that are listened to and treated well will love their job which will then reflect on how they perform their job. Anymore, its almost the norm to receive bad customer service where it's apparent the employees hate their job, so it was very nice and unexpected for us to receive such great service and help me remember we shouldn't settle for less
Recommended: Yes
Anthony Jay
Aug 14, 2019
Remington in Wichita KS was...
Remington in Wichita KS was professional and curtious and called me after I made my reservation. The store was clean and the unit as well. I will recommend to my family and friends to use Public Storage. He was polite and did a wonderful job.
Recommended: Yes
Carla Basinger
Jul 08, 2019
Great staff
Great staff. Everything went very smooth. Would rent here again. Thanks
Recommended: Yes
Richard Knauf
Mar 22, 2019
Was very good
Was very good
Recommended: Yes
Jeff
Nov 06, 2018
Very friendly
Very friendly, efficient, and professional staff. Initial leasing appointment was respectful of my time. Clean facility.
Recommended: Yes
Ken King
May 11, 2018
everything is fine but i haven't moved...
everything is fine but i haven't moved anything in yet. it really urinated me off that i had to buy one of your cheap crap locks for $20 !!
Recommended: Yes
Jose Lopez
Apr 10, 2018
Great customer service
Great customer service
Recommended: Yes
Tina
Oct 06, 2017
Great facility
Great facility, clean, friendly staff, nice selection, good prices. Recommend this facility!!! Heather was super helpful, and nice to deal with.
Recommended: Yes
Joann
Jun 29, 2017
I needed to unload our daughters stuff ...
I needed to unload our daughters stuff that we brought back and I didn't have a place to go with it. I went to Public Storage on W MacArthur and the size I needed they didn't have but she checked her sister location just off Seneca and they had the size I needed. By the time my husband and I got there Katherine had already called Heather and let her know we were coming and what size storage building I wanted. Heather was very helpful and I couldn't ask for better service than what we got. They even had bottled water so while we were unloading we could have something to drink. WOW that is CUSTOMER SERVICE!!!!!!
Recommended: Yes
April Shaw
May 08, 2017
AWESOME CUSTOMER SERVICE. HEATHER IS ALWAYS SO HELPFUL.
Recommended: Yes
MsLady Ortiz
Apr 05, 2017
I really like this storage place. They are very clean & they took really good care of my thing's while i was away. I would recommend this storage unit to anyone. There great! Especially Lena, she was very helpful, understanding, & took really good care of me. Thanks Lena! I will be back if i need your service again.
Recommended: Yes
Kevin Fernandez
Mar 28, 2017
Trish the manager was amazing and very helpful...
Trish the manager is amazing and very helpful..
Recommended: Yes
Brandon
Mar 17, 2017
Good overall
The staff is very helpful and friendly. the units are fair priced. my only complaint, though i do understand why it is the way it is, the fact that there is not 24 hours access has placed me in a bind more than just a few times over the course of the few weeks i've been renting my unit. the staff is willing to work with you on the matter but you do have to call or at least communicate with them that access is needed later. they will help you out. But if something comes up after office hours. your out of luck. have to wait until 6 am. even if the hours were more like 6am to 11 pm it would be a great help to me. but as it sits. i have contemplated canceling my lease here to move several times in just a few weeks, the first time being within just about 12 hours after having gotten the unit due to this restriction. If 24 hour access is not needed. i would very much recommend this facility however i may need to find somewhere else soon due to the restrictions.
Recommended: Yes
Chelia Basquez
Mar 04, 2017
Lena was extremely friendly and helpful in finding the right size unit to fit my needs. She is an asset to your location
Recommended: Yes
Erin Anderson
Mar 01, 2017
I came in yesterday looking for pricing information and I was greeted with a bright smile from Lena. She was very helpful, knowledgeable and and friendly.
Recommended: Yes
Jessica Flunder
Feb 03, 2017
This is by far the best storage unit companyI have used. Lena and Heather were both professional, informed, and honest. They both thoroughly answered all of my questions, and provided assistance in the selection of the properly sized unit. The prices are extremely affordable. I feel like my personal belongings are safe, and maintained within these storage units. I would not use any other facility, and I strongly recommend this company to anyone in search of renting a storage unit. Amazing customer service.
Recommended: Yes
Thomas Railey
Jun 17, 2015
Nice facility
Nice place, seems very secure, kind of priced high (other places maybe as well) but not horrible
Recommended: Yes
