Jul 28, 2021
The people I dealt with at this location were extremely friendly, knowledgeable, helpful and patient. I could not have been more pleased with the overall service.
May 29, 2021
Great people. Crazy old cool elevator.
Loved the staff. Victoria, Rebecca, and the great guy who helped us with the elevator. This space was perfect for us to put our stuff while we figure out where we are going next in life.
Jul 30, 2018
Close, affordable, friendly
Arrived as they were opening on Saturday, had paperwork done by 9:20, was getting stuff in by 11. Only drawback is that they have just one freight elevator. If someone bogarts it and doesnât put the gate down after they have cleared it, everyone gets backed up.
Apr 01, 2018
Great value, convenient and very clean.
Jun 18, 2017
Awesome place to store your stuff long or short term
Staff was really friendly and helpful, units were clean and well kept. He unloading and loading area was phenomenal. Definitely recommend this place
Jun 18, 2017
Awesome place to store your stuff!
Employees were incredibly friendly and helpful, the storage lockers were clean, and the loading and unloading area was phenomenal. Over all a really good storage unit!
Sep 04, 2016
Good service. For me great location
Aug 27, 2016
Great storage space and very easy to get. Staff very friendly and helpful!
Great fast and easy.love it. Could have getting a unit so easy. And they were so friendly.
Mar 18, 2016
They're only open during business hours and Saturday's until 3. It'd be nice if they had extended hours one night a week. Also, the pricing is kind of high.
Jun 06, 2015
Jun 03, 2015
Much better than expected!
Read the one review about the elevator. Don't let that fool you - it's awesome to run. Staff is very friendly and accommodating (and teaches you the "ropes" - pun totally intended). Location is fantastic. Ability to pull your car in while unloading an added bonus. Plus they actually have a parking lot to put your vehicle in - no worrying about street parking!
Apr 21, 2015
Elevator is scary and without the help of another renter we could not get it to work.
Great facility except for the elevator which I would not want to use on a regular basis. Instructions on use of the elevator would have been very useful. Hope you improve this condition. Never had such antiquated elevator in a storage. No handicap ramp to get to the office.
Oct 15, 2014
It has met and exceeded my expectations. The people are really nice.
Jul 14, 2014
It was fantastic, like always. Nina is so kind and always a pleasure to work with.
Jun 30, 2014
Very good. Efficient, convenient
Jun 22, 2014
Friendly staff, quick, efficient Able to quickly get items that were missed on the order when I returned and staff walked them out to my car.
Jun 08, 2014
Nina was so helpful @ Eastbank!
May 30, 2014
It was wonderful!
May 25, 2014
I would recommend this facility
Nina and Sherry in the office are very helpful and personable.
I appreciate all the help that Nina had given me and Sherry was very helpful when I got lost and helped me with the paperwork even though she was having computer problems.
May 25, 2014
Cool quality storage
The East Bank Storage offers great service for a variety of things needed to be stored. They are willing to help and make your move in very smooth.
Apr 15, 2014
Even willing to help me when I arrived before they offically opened.
Sep 04, 2013
Ok, I am a "poor college student" and for the security and location, you simply can't beat the price. Nina is amazing. The older gentleman is nice and helpful. I haven't met any other renters that weren't courteous or friendly. *Ask them about any specials!!! (I got a month for free!) Totally worth it. Boom.
Jul 02, 2013
Fast easy friendly
Jun 06, 2013
I picked this unit because it was right across the street from my apartment and I didn't own a car in order to move anything farther. The price pretty much ate up my entire paycheck but I didn't really have a choice. The staff, however, was incredibly nice and helpful to me every single time. I had absolutely no trouble moving anything in and was able to do it without feeling rushed. The units are clean and easy to find and if you don't have your own lock they have some available for purchase in the office. Overall very happy with this place though I will probably not be able to afford any more months. If you're wondering why i'm not upset about the price, it's because the elevator makes up for all of it! :)
May 07, 2013