Vanah S.
Dec 10, 2022
Quick and Easy with Good Customer Service
Cindy helped to make getting me into a storage unit super quickly and fairly easy! She explained things and ensured I understood. The facility is clean and easily accessible!
Recommended: Yes
Mason
Oct 26, 2022
Streamlined move in process
This was such an easy process from reserving it to moving in, highly recommend.
Recommended: Yes
Alexis Blosser
Oct 17, 2022
Won't go to any other storage company! My move in was seamless and easy.
Great communication from the staff. The app is easy to use and finding / accessing my unit was a breeze!
Recommended: Yes
Wendy Towber
Sep 20, 2022
Extremely Clean Facility w/ Helpful Staff
I can highly recommend this place and am very happy with the facility and staff after recently moving my stuff into a unit
Recommended: Yes
Victoria Pilar Gonzalez
Aug 31, 2022
Climate controlled godsend
Super clean space, outlet was able to charge my dying phone because I didnât have a compatible cord, moving in the summer so the a/c in the building was phenomenal and a great water fountain at the entrance.
Recommended: Yes
Kelly Hernandez
Aug 14, 2022
Overall good experience
I had a difficult time setting up appointment and then when I arrived no one was there. Tried calling and kept getting transferred around. Once the Public Storage rep arrived everything went smoothly but was frustrating up to that point.
Recommended: Yes
Kim Le
Aug 07, 2022
Very new facility
Fresh, clean and organized and easy to navigate
Recommended: Yes
Rishi Assar
Aug 03, 2022
Great experience but make it open later!
great! Would definitely recommend a friend only thing I would change his have it be open later
Recommended: Yes
Travis
Jul 30, 2022
Great facility
Corners can be tight with a big truck but otherwise great
Recommended: Yes
Rachael
Jul 28, 2022
Do not move in remotely
I was set to move in on a sunday and since they are closed, I had to move in remotely and was ensured it would all be taken care of. I paid, and proceeded to wait for my unit information, however that never came. They were then closed on Sunday when I needed to move in and I was not able to access my unit because they did not complete their side of the move in process. None of their 1-800 numbers could help me, and since they already had taken my money, I couldn't even choose another unit to rent from and had to find somewhere to store my stuff for all of Sunday and half of monday. The best part, is that instead of refunding me for the two days they literally stole from me since I couldn't move in, they just tried to give me a discount for the next month. When I told them I will not be renting for the next month, they told me because they are "corporate" they couldn't do anything about the giant and inconvenience mistake they made. Will not be using this place again and I would make sure you register in person if you're going to choose them.
Recommended: No
alex
Jul 26, 2022
b itâs fine
elevators are a bit janky but otherwise itâs Ok
Recommended: Yes
Lorrissa Robertson
Jul 11, 2022
Need storage because moving to a smaller home with little storage apace
Clean and very good security. The move in instructions were clear and easy to follow. The rolling carts available made the process much faster and easier. Great climate control.
Recommended: Yes
Jonell
Jul 10, 2022
Bring your own cart.
It's busy and there is not enough carts to share.
Recommended: Yes
Jennifer Andrade
Jul 10, 2022
Quick, easy online move in process
I really appreciate that I can reserve and complete the move in process completely online.
Recommended: Yes
Kelley ramos
Jul 03, 2022
Perfect!!!
The lady that showed us everything was great she deserves a raise!!
Recommended: Yes
linda barringer
Jun 24, 2022
great olace, easy to use
Only suggestion is to allow two emails on a business account for ease of record keeping
Recommended: Yes
Daniel Oles
Jun 22, 2022
Great friendly place to store your belongings
Great friendly place to store your belongings
Recommended: Yes
Kimberly
Jun 15, 2022
Great Storage Facility
We got a good rate, set everything up online and moved our stuff in with no hassle.
Recommended: Yes
KILLIAN IKWUAKOR
Jun 10, 2022
Loved the Hi-Tech!
Initially, there was a hitch authorizing our PIN. We gained entry using a given code/PIN, after which our PIN started working at all entry and exit locations.
Recommended: Yes
Kimberly Era
Jun 05, 2022
Easiest storage ever
Renting the unit was so easy and the instructions were very clear from the beginning.
Recommended: Yes
Nicole
Apr 12, 2022
Affordable safe & clean storage
After looking high & low, I found this location of public Storage to be the best for me. After moving my belongings in I verified it is safe, clean & well monitored. Best decision for local storage I made.
Recommended: Yes
Siannia
Oct 20, 2021
clean and safe
Clean safe and the maps are great
Recommended: Yes
Montriece Ward
Sep 07, 2021
The people nice
Itâs cool I do not understand
Recommended: Yes
Rhonda J. Cairns
Sep 06, 2021
Outstanding Customer Service
Can't stress enough, the personnel who work at this facility are top notch. I've used them for a variety of reasons, having had three different storage units. Each time - stellar assistance. I may be "in need" again to store my personal furnishings, and won't hesitate to use this facility.
Recommended: Yes
Nicole Duran
Aug 12, 2021
Thank you
My experience went well. I did not know that a code was needed to work the elevator, but I likely just didn't hear that part of the instructions, because I was given a code. I just didn't realize it was for the elevator
Recommended: Yes
John Jurcheck
Jul 26, 2021
great
I had no problems with reservation, check-in and contract, and the move in.
Recommended: Yes
Angel Dong
Jun 08, 2021
Awesome place
Overall service was great, there are plenty of space to store and the pricing is fantastic and great for college students. Cindy was really patient and nice, it was a great overall experience.
Recommended: Yes
Sabrina
Jun 06, 2021
Cool inside
Very clean inside, the flatbeds were very helpful and it was easy to find my unit!
Recommended: Yes
Cruzita Mendez
May 21, 2021
Great customer service..
It was very convenient to rent online...
Recommended: Yes
Ron Hochmuth
May 19, 2021
Very helpful and friendly
Cindy was there to meet me and had all the questions answered perfectly. We looked at the unit and then did some paperwork which only took about 15 minutes and I was on my way. Super simple and great people
Recommended: Yes
Lauren
May 09, 2021
Clean and surprisingly spacious
5x5 was nice and clean. Tall ceilings make for great amount of space. Brought a foldable wagon to move things- others had issues while we were there because there was only 1 or 2 carts.
Recommended: Yes
Christina
May 06, 2021
The storage unit is secure and easy to get into.
The storage unit is secure and easy to get into.
Recommended: Yes
Scott Faulkner
May 03, 2021
Good stuff
Good stuff. Why do you make it mandatory 30 characters.
Recommended: Yes
Nathaniel
Apr 28, 2021
Cindy was great
Cindy was extremely helpful and respectful and helped solve any issues promptly.
Recommended: Yes
Lyndsey Perry
Apr 06, 2021
Great place to get a storage unit
It was super easy to move in. Did not have to do anything in person, everything was contactless which is important during the pandemic!
Recommended: Yes
Jeff
Mar 12, 2021
Down to earth people
Everyone was so nice and pleasant to work with. The process went smoothly to get me into a unit quickly. Very satisfied.
Recommended: Yes
Lexie
Jan 29, 2021
Would recommend to anyone!!!
Super easy, everything done online before move in, easy move in, smooth, and very straight forward directions!!
Recommended: Yes
bas
Jan 16, 2021
Very secure facility
Thumbs up. Very efficient & friendly staff!
Recommended: Yes
Roger
Jan 10, 2021
Great experience with the storage was easy to find
Great and clean service lady at office was very informational
Recommended: Yes
Albert Tagatac
Nov 25, 2020
Super clean with a very large space for a 10x15 unit.
I donât remember what the height dimension was but it really helped being so tall. Also I really liked how the roofs were covered but not solid. I donât like feeling trapped in a box.
Recommended: Yes
Dustin Dean
Oct 13, 2020
Not bad overall.
What is a relatively painless experience, super convenient super quick and ultimately fast convenient and definitely accommodating. No real interaction with any staff or any one associated with the store yet.
Recommended: Yes
Jackson
Jul 31, 2020
Move-in frustrated by gate hours (requested after-hours access)
great storage unit, very clean, but moving in was an ordeal. I had requested after-hours access since I wasn't going to arrive at the unit until around 8, and figured all was well. At 9, in the middle of moving furniture inside, the storage building locked me out and didn't allow me access. I attempted to contact public storage customer service and the property manager to no avail, and my unit was left open overnight with belongings in the hall. The property manager (who lives onsite) came out to make sure I left the property, and did so without communicating with me about my issue or offering assistance. Other than the movein, I like the unit and quality, but that was a very frustrating process.
Recommended: Yes
Rachel A
Jul 13, 2020
Customer service & Communication
Customer service, cleanliness of the unit, location to my house and within the complex - all great! Text and email communication prior to moving and after have been good and not too extensive; it took about 15 minutes to check in, grab my keys, etc. I give it a 4/5 stars because the insurance coverage is too low and the monthly price is high (but possibly comparable). Very happy with everything so far though!
Recommended: Yes
Jeff A Goldberg
Jul 07, 2020
Very easy
Very easy. Great facility.
Recommended: Yes
David
Jul 01, 2020
Very nice and clean
Everyone I have talked to at public storage has been very nice the place is very clean and air conditioned
Recommended: Yes
Alex
Jun 12, 2020
Excellent
The whole process was really easy and the customer service was excellent. The facility is well kept and I was very pleased with the options I was presented with.
Recommended: Yes
Michael D
Jun 04, 2020
Everything so far has been smooth, easy & perfect! Great location & price!
Everything so far has been smooth, easy & perfect! Great location & price! Helpful and friendly customer service when needed. Excellent & secure storage facility, would highly recommend. No complaints whatsoever.
Recommended: Yes
John Gallant
Jun 01, 2020
Prices are hidden until you get to facility, i did not know about.
I did not know i would have to pay for certain items, until after i got to facility, i had know choice but to rent from them because my rental uhaul truck was already full of my stuff. I google storage $1 free first month then $36 per month. But the catch is, is that you have to pay admin fee of $24.00 and $15.00 for renters insurance and almost $20.00 for there cylinder lock, why can't i use my own lock????i have 3 locks sitting here at my house.
admin fee is a one time fee i guess of $24.00
There cylinder lock is almost $20.00
So your 1st month rent is not really a $1 dollar.
Recommended: No
Mark Estrella
May 26, 2020
Everyone was helpful and friendly
Everyone was helpful and friendly
Recommended: Yes
mjcovello
May 11, 2020
Easy access and security is great.
Easy access and security is great.
Recommended: Yes
Ronda
Apr 20, 2020
Fast and easy
Was fast, easy and the staff is extremely helpful.
Recommended: Yes
Andrea
Apr 03, 2020
Smooth experience
Very happy with costumer service.
Recommended: Yes
Shruti
Mar 09, 2020
Great price, upsold on lock
Excellent this service. The owner does not allow padlocks as an option to lock the unit. You have to purchase a separate $20 cylinder lock.
Recommended: Yes
Aaron Dolce
Feb 29, 2020
great people to work with
great people to work with
Recommended: Yes
Randy Jones
Feb 21, 2020
easy to get established and fair...
easy to get established and fair pricing compared to other storage facilities.
Recommended: Yes
Carla Hernandez
Jul 02, 2019
Very helpful and very polite the unit...
Very helpful and very polite the unit was clean great customer service
Recommended: Yes
Jim Middleton
Nov 26, 2018
Great service.
Great service.. friendly staff.. excellent experience.. 5 Stars !!
Recommended: Yes
Joseph Caisse
Apr 17, 2018
Great experience
Great experience, very easy
Recommended: Yes
Dewane Pace
Oct 30, 2017
Tony & Cyndi were great.
Tony & Cyndi were great.
Recommended: Yes
Richard Shinley
Jul 20, 2017
Great experience
The price could be a little better but it is competitive for the area. The gentleman that got me set up was nothing short of excellent. He listened and was very courteous and informative. I will definitely recommend your company to my friends and family. Thank you
Recommended: Yes
Sheri Clair
Dec 13, 2016
Public Storage is a clean facility in a nice, safe location.
Public Storage was quick and easy to set up. Cindy gave us great customer service. This is a great place to store your personal items. Thank you.
Recommended: Yes
Victoria Todaro
Nov 23, 2016
Great customer service at affordable price
Would recommend to anyone
Recommended: Yes
Heidi Mcpherson
Nov 04, 2016
Great prices friendly staff
Very helpful and friendly staff. Clean units. Reasonably priced!!
Recommended: Yes
Zac
Jun 14, 2016
Highly Recommend
Cindy was so helpful and nice. She showed us the area we would be storing our vehicle, let us park it there and we went back and finished the paperwork. I love the fact that you can get a lot of your intake stuff done before you show up on move in day. So much easier!
Recommended: Yes
Kathleen
Jan 06, 2016
Great!
My car died in the parking lot and needed a jump. I called the on staff person to let them know, and they granted access after I called.
Recommended: Yes
