Jackson
Jul 31, 2020
Move-in frustrated by gate hours (requested after-hours access)
great storage unit, very clean, but moving in was an ordeal. I had requested after-hours access since I wasn't going to arrive at the unit until around 8, and figured all was well. At 9, in the middle of moving furniture inside, the storage building locked me out and didn't allow me access. I attempted to contact public storage customer service and the property manager to no avail, and my unit was left open overnight with belongings in the hall. The property manager (who lives onsite) came out to make sure I left the property, and did so without communicating with me about my issue or offering assistance. Other than the movein, I like the unit and quality, but that was a very frustrating process.
Recommended: Yes
Rachel A
Jul 13, 2020
Customer service & Communication
Customer service, cleanliness of the unit, location to my house and within the complex - all great! Text and email communication prior to moving and after have been good and not too extensive; it took about 15 minutes to check in, grab my keys, etc. I give it a 4/5 stars because the insurance coverage is too low and the monthly price is high (but possibly comparable). Very happy with everything so far though!
Recommended: Yes
Jeff A Goldberg
Jul 07, 2020
Very easy
Very easy. Great facility.
Recommended: Yes
David
Jul 01, 2020
Very nice and clean
Everyone I have talked to at public storage has been very nice the place is very clean and air conditioned
Recommended: Yes
Alex
Jun 12, 2020
Excellent
The whole process was really easy and the customer service was excellent. The facility is well kept and I was very pleased with the options I was presented with.
Recommended: Yes
Michael D
Jun 04, 2020
Everything so far has been smooth, easy & perfect! Great location & price!
Everything so far has been smooth, easy & perfect! Great location & price! Helpful and friendly customer service when needed. Excellent & secure storage facility, would highly recommend. No complaints whatsoever.
Recommended: Yes
John Gallant
Jun 01, 2020
Prices are hidden until you get to facility, i did not know about.
I did not know i would have to pay for certain items, until after i got to facility, i had know choice but to rent from them because my rental uhaul truck was already full of my stuff. I google storage $1 free first month then $36 per month. But the catch is, is that you have to pay admin fee of $24.00 and $15.00 for renters insurance and almost $20.00 for there cylinder lock, why can't i use my own lock????i have 3 locks sitting here at my house.
admin fee is a one time fee i guess of $24.00
There cylinder lock is almost $20.00
So your 1st month rent is not really a $1 dollar.
Recommended: No
Mark Estrella
May 26, 2020
Everyone was helpful and friendly
Everyone was helpful and friendly
Recommended: Yes
mjcovello
May 11, 2020
Easy access and security is great.
Easy access and security is great.
Recommended: Yes
Ronda
Apr 20, 2020
Fast and easy
Was fast, easy and the staff is extremely helpful.
Recommended: Yes
Andrea
Apr 03, 2020
Smooth experience
Very happy with costumer service.
Recommended: Yes
Shruti
Mar 09, 2020
Great price, upsold on lock
Excellent this service. The owner does not allow padlocks as an option to lock the unit. You have to purchase a separate $20 cylinder lock.
Recommended: Yes
Aaron Dolce
Feb 29, 2020
great people to work with
great people to work with
Recommended: Yes
Randy Jones
Feb 21, 2020
easy to get established and fair...
easy to get established and fair pricing compared to other storage facilities.
Recommended: Yes
Carla Hernandez
Jul 02, 2019
Very helpful and very polite the unit...
Very helpful and very polite the unit was clean great customer service
Recommended: Yes
Jim Middleton
Nov 26, 2018
Great service.
Great service.. friendly staff.. excellent experience.. 5 Stars !!
Recommended: Yes
Joseph Caisse
Apr 17, 2018
Great experience
Great experience, very easy
Recommended: Yes
Dewane Pace
Oct 30, 2017
Tony & Cyndi were great.
Tony & Cyndi were great.
Recommended: Yes
Richard Shinley
Jul 20, 2017
Great experience
The price could be a little better but it is competitive for the area. The gentleman that got me set up was nothing short of excellent. He listened and was very courteous and informative. I will definitely recommend your company to my friends and family. Thank you
Recommended: Yes
Sheri Clair
Dec 13, 2016
Public Storage is a clean facility in a nice, safe location.
Public Storage was quick and easy to set up. Cindy gave us great customer service. This is a great place to store your personal items. Thank you.
Recommended: Yes
Victoria Todaro
Nov 23, 2016
Great customer service at affordable price
Would recommend to anyone
Recommended: Yes
Heidi Mcpherson
Nov 04, 2016
Great prices friendly staff
Very helpful and friendly staff. Clean units. Reasonably priced!!
Recommended: Yes
Zac
Jun 14, 2016
Highly Recommend
Cindy was so helpful and nice. She showed us the area we would be storing our vehicle, let us park it there and we went back and finished the paperwork. I love the fact that you can get a lot of your intake stuff done before you show up on move in day. So much easier!
Recommended: Yes
Kathleen
Jan 06, 2016
Great!
My car died in the parking lot and needed a jump. I called the on staff person to let them know, and they granted access after I called.
Recommended: Yes
