Public Storage - Westlake Village - 2451 Townsgate Rd

2451 Townsgate Rd
Westlake Village, CA 91361
36 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$76.00 - $304.00
Available Units: Show All
5' x 5' Unit

Climate controlled, Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $76.00
per month
$95.00
No CC Required
Reserve
5' x 9' Unit

Climate controlled, Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $98.00
per month
$123.00
No CC Required
Reserve
5' x 9' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $98.00
per month
$123.00
No CC Required
Reserve
5' x 9' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $124.00
per month
$154.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Swing door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $102.00
per month
$127.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Covered, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $121.00
per month
$151.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Swing door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $128.00
per month
$160.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $128.00
per month
$160.00
No CC Required
Reserve
6' x 9' Unit

Climate controlled, Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $104.00
per month
$130.00
No CC Required
Reserve
10' x 6' Unit

Climate controlled, Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $136.00
per month
$170.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $199.00
per month
$249.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $304.00
per month
$379.00
No CC Required
Reserve
About
Features
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Westlake Village - 2451 Townsgate Rd at 2451 Townsgate Rd?
On a scale of 1-5 the Public Storage - Westlake Village - 2451 Townsgate Rd at 2451 Townsgate Rd receives 4.5 out of 5 stars based on 36 reviews.
Does Public Storage - Westlake Village - 2451 Townsgate Rd at 2451 Townsgate Rd offer climate Control Storage?
Yes there are 12 size options for climate control storage units at the Public Storage - Westlake Village - 2451 Townsgate Rd at 2451 Townsgate Rd.
What is the cheapest storage unit option at the Public Storage - Westlake Village - 2451 Townsgate Rd at 2451 Townsgate Rd?
The cheapest storage unit option is $76.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Westlake Village - 2451 Townsgate Rd fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Westlake Village - 2451 Townsgate Rd?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Westlake Village - 2451 Townsgate Rd?
Yes, there are moving supplies available for sale at Public Storage - Westlake Village - 2451 Townsgate Rd
What type of payments are accepted at Public Storage - Westlake Village - 2451 Townsgate Rd?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Westlake Village - 2451 Townsgate Rd?
No, handcarts are not available.
Is there a military discount at Public Storage - Westlake Village - 2451 Townsgate Rd and if so how much?
No.
Is there an elevator at the Public Storage - Westlake Village - 2451 Townsgate Rd?
Yes, there is an elevator available.
Customer Reviews
4.5 out of 5 stars - based on 36 reviews
Pat Bader Apr 11, 2022

Great manager, clean facility

Jay the manager was great. I had booked my reservation online but the system could not find it and Jay worked really had to help out and we finally got it figured out. So thanks Jay. The facility itself is clean and convenient due to opening at 6am. Although signage could be improved and the advertised size of the units is BS. They say approximately 5x9 it’s more like 5x8’3” so that is a liberal meaning of “approx”.

Recommended: Yes

Donna Vlassich Feb 21, 2022

Pleasantly surprised at the cleanliness and lighting of the facility

Needed a small unit to store items and this fit the bill

Recommended: Yes

Irina N Feb 10, 2022

Great facility, easy move-in

So far a very favorable experience with this Storage facility. My first time using Public Storage, and I was really impressed by the ease of using the facility and great staff.

Recommended: Yes

L Scott Feb 01, 2022

Best storage in area!

Helpful and kind woman works there and the place is spotless inside and out!

Recommended: Yes

Arlene Leibowitz Jan 16, 2022

Conveniently located

Everything went smoothly when I moved into my storage unit. My only problem was with the elevator. When I put in my code, the door opened, but the elevator did not move. Fortunately, after several tries, Jay came out of an elevator and showed me what to do. That was my only problem and my belongings fit in the unit perfectly.

Recommended: Yes

Brian Swann Jan 10, 2022

Clean facility and GREAT staff.

Clean lot and nice staff. Saved me a bundle for same sized space and climate controlled. Better access hours than previous facility our heirlooms were in.

Recommended: Yes

James Klein Jan 10, 2022

Clean, easy, and inexpensive

The facility is very well maintained and clean. Nathan assisted me through the process and he couldn't have made it easier. Happy to have a place like this so close to home.

Recommended: Yes

Sandra Jan 05, 2022

Nice and clean

It was nice and clean and staff pretty friendly

Recommended: Yes

Cheyne Jan 01, 2022

Would Definitely Recommend

Amazing customer service. Was able to transfer me from a 5x10 to 10x10 on the spot. Super clean facility.

Recommended: Yes

Steven Sanchez Dec 21, 2021

Great location and attractive price

Expected the facility to be the most expensive but it was the least. Great location and friendly staff. The bad: Entry keypads to open the gate are located far behind a post requiring you to get out of your vehicle to enter or exit the lot. Also, although the facility is accessible until 9 pm, they lock up the moving carts at 6 pm when the office closes. If you get there after 6 pm you might not find a cart unlocked to move your stuff.

Recommended: Yes

Laura Moreno Dec 20, 2021

Great facility, location and staff

Very helpful staff and clean site.

Recommended: Yes

Scott Keough Dec 07, 2021

so far has been great

just moved in and has been a good experience

Recommended: Yes

RUBEN ESTRADA Nov 29, 2021

Clean friendly business

Staff was great and made things roll smoothly. Thank you Jay.

Recommended: Yes

Martha Nov 24, 2021

Happy with storage

Happy with pricing and storage unit. Friendly customer service .Easy and fast process

Recommended: Yes

Melissa Lockerman Nov 10, 2021

Great place, needs more than one employee

A clean and pleasant place with affordable prices. I am very happy with my new storage unit. Unfortunately, they have only one employee staffing the facility and while they are busy doing their job on the inside, the rental office is locked up with no one to help and no one answering the phone. I waited outside for 30 minutes for someone to unlock the door and help me rent my unit. If they are going to post office hours, then someone should be in the office during those hours. Once inside, the customer service was good and I’m satisfied with my experience.

Recommended: Yes

Victoria Shields Oct 11, 2021

Public Storage in Westlake Village!!!!

I phoned Public Storage and met the nicest couple who run the place so efficiently I explained my situation with storing my things in a large POD at the POD facility which was incredibly expensive! The gentleman who helped me made it seem so simple!! Moving my things into Public Storage was the best plan for me. Public Storage is impeccably clean, well lit, and most of all I felt safe and my items are safe I was able to fit my things into a nice indoor 10x10 temperature controlled spot! I have an APP with a remote that I got to download and I can get to my storage unit any time I want up to 9pm/7days a week.. this is a TOP NOTCH place to store my precious things! Very reasonable compared to POD and they have links to great movers and packers.. So relieved to be working with PUBLIC STORAGE

Recommended: Yes

Kirk Oct 04, 2021

Great experience moving in.

Staff is very helpful, units are very clean. Great access and good lighting makes an easy move in.

Recommended: Yes

Nina Sep 24, 2021

Great storage facility

Great storage facility – nice staff, clean, state-of-the-art

Recommended: Yes

ALBERT 'DINO' QUINTANILLA Sep 10, 2021

FALSE ADVERTISING. reserved a 6 x 9 Unit. Actually like 5 x 8.5

A lot of benefits, but one PROBLEM is the size of the unit. reserved a 6 x 9 Unit. Actually like 5 x 8.5. Security good, manager good, climate inside facility nice. AGAIN JUST NOT THE ACTUAL SIZE OF THE UNIT. MEASURE IT WHEN YOU GET THERE. ( PER MANAGER, 'THATS THE MEASUREMENTS THE BUILDERS STATED'

Recommended: Yes

Laure Williams Sep 08, 2021

Great experience

I had a great, super ez time! Jay was very helpful and professional. When I left, I felt like everything had been explained and I was now ready for the movers to bring all my stuff!!! Would definitely recommend to everyone!

Recommended: Yes

Arthur A. Cappilla Aug 17, 2021

EXCELLENT!!!!!

Very helpful the staff was great. Very clean. Very responsive

Recommended: Yes

Rosa Aug 09, 2021

Nice Place

New, clean, safe facilites. Everything worked well.

Recommended: Yes

Michele Fry Aug 06, 2021

LOCKED OUT- The unit still had a padlock on it when we arrived after hours!

The unit still had a padlock on it when we arrived. This was even after the guy on the phone said he would remove it. This makes two attempts to move in without success!! We had to rent the moving truck an extra day due to his incompetance! Very unhappy and this was after we already told them that the lock was on there from day before when we tried to move in!! Public Storage should give us a credit for the lost day, and pay for the extra day of having to rent the UHaul Truck plus the extra gas and mileage driving back and forth from the hotel to storage facility. All due to lack of customer service!! Unacceptable!!

Recommended: Yes

Betty Erickson Jul 31, 2021

Clean, secure, and excellent customer service

Before even seeing the storage area, I was impressed by the excellent customer service. Jay was very patient and polite to a person in front of me who had many, many questions. When it was my turn he was friendly and efficient. The storage units are in a very secure building, and the inside was very clean. I would definitely recommend using this facility.

Recommended: Yes

Darren M. Jul 30, 2021

Climate Controlled, Awesome Staff, NEW Bldg.

I want to say that Charlotte, the rep who take care of me, was outstanding and went above and beyond the call of duty required by her job when she set me up with a storage unit. I got in on a sweet promo deal for $16 a month $15 mandatory insurance for a 5x5 on the second floor. They renovated the second and third floor and this is the CLEANEST building I've ever been to for storage. AC was running, sensor lights, multiple security points where you put your code in (almost enough to be irritating but I'd never trade it for anything else). Definitely going to be staying here for the next 6-8 months and then we'll reassess when the promo ends.

Recommended: Yes

Vince McKewin Jul 29, 2021

Brand new place. Very clean.

Great price, new facility. Counter person was nice but too busy with other customers. He needs help.

Recommended: Yes

Alfredo Jul 27, 2021

Overall great experience

Very clean and profesional staff, they were working on the gate codes and pin pads and accommodated quite well for it

Recommended: Yes

Pat Van Bogart Jul 27, 2021

Very good overall.

Jay is a one man show so I couldn’t reach them i drive down there in person. He was awesome but one person can only do so many things at once

Recommended: Yes

Tami Troutt Jul 27, 2021

Nice facility

Very clean and easy to access. It took me a second to figure out the elevator system, but it was very easy to move my stuff into my storage unit.

Recommended: Yes

Elizabeth Jul 25, 2021

Great place to rent, Great space to have

Reservations were easy, directions were simple to follow Charlotte works at the front desk, she was super friendly , warm, and inviting.

Recommended: Yes

Aliza Feerst Jul 23, 2021

Jay and Charlotte are so helpful and professional.

When I arrived it was close to closing but Charlotte stayed late to answer my questions. Jay was already off work and came back to make sure I got in ok when my code did not work. He gave me a new gate code so I could access my storage. Jay also reassured me that I would be safe in this facility as it was getting dark and I was alone.

Recommended: Yes

Esther Penner Apr 17, 2021

The overall move-in experience exceeded my expectations.

Jay was very kind, considerate friendly and helpful. He knows his job and executes is well. What was disappointing was that your online registration system would not allow me to set up an account so I had to do everything at the facility. There was a definite shortage of carts and a very long way to my unit. I understand that there will be a closer entrance in June. I hope that's the case.

Recommended: Yes

Suzanne Kingston Mar 25, 2021

Best experience ever - Jay ROCKS!!!!!вќ¤пёЏ

Everyone at public storage was super nice and helpful. However, Jay went above and beyond his super capabilities. I misjudged the size needed for storage and Jay came through for me with the correct size, the right price and with his delightful, charming, professional and hilarious attitude. What a valuable asset UHAUL has in Jay - I could say more, but I think you get the idea - thank you for a terrific moving experience вќ¤пёЏвќ¤пёЏвќ¤пёЏвќ¤пёЏвќ¤пёЏ

Recommended: Yes

Jose Martinez Mar 17, 2021

Awesome service!

The process was very smooth and their service was great!

Recommended: Yes

Shannon crone Mar 15, 2021

Great service

Friendly staff Very clean facility Very knowledgeable

Recommended: Yes

Jesse T Baxter Mar 15, 2021

Review

Simple and customer friendly I will let my contacts know and would recommend to anyone. The experience was timely and smooth!

Recommended: Yes

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