Teresa
Mar 31, 2024
Gate issues
While the facility it self does what I need it to, the gate code did nothing. If the gate wasn't propped open you couldn't get in. What's the point of ha ung an automatic gate if it isn't maintained. Other than this, it was clean and reasonably price. But I also thought I got my first month free. That didn't happen.
Recommended: Yes
Shantele addis
Apr 27, 2023
I would recommend to anyone!
Friendly customer service, fast registration process, fair prices, clean area/location. Super happy I chose this storage facility!
Recommended: Yes
Cindy Llewellyn
Apr 15, 2023
It was overall a great experience.
So far they have been great to work with.
Recommended: Yes
Katharine Heninger
Apr 04, 2023
Very friendly customer service
They were very helpful and understanding during my stressful time of moving. They helped me figure out the right size of storage unit I needed when I picked out the wrong size, I really appreciated their patience with me as well!
Recommended: Yes
Courtney Gray
Apr 03, 2023
The Online Software is essentially for the community to understand.
Quick and easy. It was an in and out process.
Recommended: Yes
John hill
Nov 01, 2022
So far so good totally happy
Alexis was awesome very polite, there's been nothing bad and I love the size of the storage unit.
Recommended: Yes
Kirk
Oct 04, 2022
Clean and straight forward
It was very easy to set up the prices were where I needed them and I got my unit promptly
Recommended: Yes
Chaz Kristensen
Aug 15, 2022
Reserved a unit online for 50% off the first month.
They refused to give me the locked in discount I reserved online.
Recommended: No
Shelly cruse
Jun 16, 2022
Good sanitary experience
Spacious own self explained and coved friendly environment
Recommended: Yes
Joe Blow
Dec 30, 2021
Price increase
Price increase about every 9-10 months .The entry gate don`t work all the time it either opens and stays open or works normal . I had a unit there once and got out of it about 6 months .Then they tried to get me to pay for months after I was out of there . I would not recommend this place to any one I know .If your smart don`t use this place of Prime Storage
Recommended: No
Marilyn
Aug 01, 2021
Marilyn Boyd
I like the space where you can drive up.
Recommended: Yes
JOSH SHIELDS
Jul 24, 2021
Ice place
Friendly and clean. Good choice.
Recommended: Yes
George G
May 01, 2021
Great service
The staff is very friendly and can get you into a unit fast and efficiently.
Recommended: Yes
Cecilia
Apr 02, 2021
Best prices around the valley
Best prices i found around the valley and lady up front was very nice and helpful
Recommended: Yes
Diana Gomez
Mar 23, 2021
Prime Storage
Every time I come by to the Facility It is always clean and other tenants respect your space and clean up after themselves. I just wish a couple staff members were friendlier. Once I was in my unit and a member was next to mine cleaning and didn’t even acknowledge or Said Hi to me and I felt ackward and pressured to get outta there lol.
But I love renting here and would deff recommend to others!!
Recommended: Yes
Nanette Thomas
Mar 22, 2021
Storage
This is a terrible place to rent a storage unit!
Recommended: No
Marilyn Heightman
Mar 22, 2021
Met my needs
From the time I joined until now the price has doubled. I feel it is overpriced.
Recommended: Yes
Larry Wehrli
Mar 22, 2021
For short time storage needs
Nice place for short term needs but expensive if you are just storing stuff you don’t want.
Recommended: Yes
Sue Michael
Mar 22, 2021
Clean and Caring place to store my treasured items.
I have used several storage sheds through the years. This is the only one that has been clean, rodent free and staffed by caring people.
Recommended: Yes
Shannon Sullivan
Mar 22, 2021
Love this place!
Great place for storage. It’s always clean and staff is pleasant.
Recommended: Yes
Kathy
Mar 01, 2021
Unprofessional Office
Everything was great with the exception of the office person. I told her that I would be there to sign up at 10:30am. I had all of my errands planned out by where they were located and time frame. I get there at 10:32am and there is a note on the doors saying she will be back in 15 minutes. Why didn't she tell me that on the phone? I had to go on with my day and come back later..wasting gas and time. When I mentioned it to her when I came back she states she had to walk around the lot. Again why did she not tell me that before. Very unprofessional******
Recommended: Yes
Sarah Courteille
Feb 20, 2021
Great experience
Very nice friendly helpful and clean
Recommended: Yes
Patricia
Nov 15, 2020
Great facility
Customer service was great to work with! The facility has active security cameras, it is gated, and they have climate controlled units available. I definitely recommend this facility.
Recommended: Yes
Kelly Memmott
Oct 12, 2019
Excellant Customer Service
They were very helpful and kind and quick, I would recommend them in the future.
Recommended: Yes
Lisa
Jul 30, 2018
Just wish it had better lighting. My unit is inside which makes it dark.
Great customer service, very clean.
Recommended: Yes
