Jackie Purcell
Oct 01, 2023
Public Storage is great!
I needed a unit Quickly and they had one for me. The size I wanted at a reasonable price.
Recommended: Yes
Fran McNamara
Sep 12, 2022
Tim Hayes was A Plus Making the whole experience easy!
I can’t say enough about how helpful Timothy Hayes was in making this a very very easy experience. I had a pressing need for some storage space and he was the man!
He was helpful and explained everything thoroughly and was right there when I had some questions the following day. I can’t imagine having a better and more knowledgeable person to solve my problem
Recommended: Yes
Mike fix
Aug 01, 2021
Needed space for my 23 ft boat
Skip and Jim were extremely helpful in getting a space set up for me and maybe Even broke the rules for a day for me to get set up in their location. The staff here are top notch and go the extra mile to help.
Recommended: Yes
Robert Speaker
Apr 05, 2021
Easy,clean and professional staff.
Had a very easy moving. The staff contacted me and got everything set up. No contact was necessary. Easy to find unit that was very clean. Could not have been easier.
Recommended: Yes
kelly
Jan 04, 2021
very clean!
Staff is very nice and helpful. Very secure and clean facility.
Recommended: Yes
Jennifer Crevatin
Dec 01, 2020
Very helpful staff!
Very helpful staff!
Recommended: Yes
Brian Hauser
Oct 12, 2020
First time using a unit and Tim @...
First time using a unit and Tim @ southwestern blvd has been amazing and helping me make my move that much easier.
Recommended: Yes
Karen Wittmer
Jul 11, 2020
Excellent service from the minute we...
Excellent service from the minute we walked in the door! Units are very clean and modern! Would definitely use them again!!
Recommended: Yes
Felix
May 19, 2020
Great experience
Gary, man on site was helpful, straightforward, and easy to work with.
Recommended: Yes
Cheryl Bierma
Mar 23, 2020
manager was excellent
manager was excellent
Recommended: Yes
Mark Wiecek
Mar 06, 2020
Great customer service and fair price
Gary and Tim help us out very professional and explain the pricing well
Recommended: Yes
Patrick
Dec 10, 2019
Awesome customer service by the...
Awesome customer service by the employees. Experience couldn't have been better.
Recommended: Yes
Tori Anderson
Aug 29, 2019
Thank you Gary and Public Storage!
Helpful, Quick, easy, cheap, clean, safe environment and friendly staff who go above and beyond to help make the transition process smooth.
Recommended: Yes
Sarah O
Jul 29, 2019
Great Experience
We had a great experience with checking into our storage unit. Skip was very friendly and helpful. He guided us through the entire process and answered all our questions.
Recommended: Yes
Zachary Mecca
Jun 06, 2019
Amazing customer service!
Amazing customer service!
Recommended: Yes
Patricia Post
May 24, 2019
Other than the guy that took my call...
Other than the guy that took my call and made a reservation I did not make which really upset me; Gary at the sight was really great about everything and things went smoothly. He was very kind. It is a very clean facility and I appreciate that. Although the halls could use sweeping. It certainly is what I expect. The only thing that drives me nuts is coding in to leave on the opposite side of the gate as you exit. Thank you very much. Patti
Recommended: Yes
Samuel Cyphert
Apr 16, 2019
A clean and safe place to store your stuff
Skip helped me get into my unit in less than an hour. I'm set up with automatic payment and a lock. It was a breeze and I dont have to worry about anything.
Recommended: Yes
Ashley Biniecki
Dec 03, 2018
Amazing customer service
Amazing customer service
Recommended: Yes
Nancy Roward
Nov 30, 2018
Great experience.
Great experience.
Recommended: Yes
Mary Lou Bailey
Nov 29, 2018
Clean
Clean, friendly, courteous, less expensive.
Recommended: Yes
Robert Snow
Nov 08, 2018
Very nice and helpful
Very nice and helpful. Highly recommend
Recommended: Yes
Michael Liberta
Sep 06, 2018
We had a great experience
We had a great experience. Everything is clean and lit and they have cameras. The property manager was very friendly and professional, I would recommend using.
Recommended: Yes
L. McDonnell
May 10, 2018
Fabulous experience
Gary was wonderful, friendly and informative!
Recommended: Yes
Brian Thomas
May 07, 2018
Friendly and clean!
Friendly and clean!
Recommended: Yes
Joanne
Sep 18, 2017
Great experience.
Great experience.
Recommended: Yes
Amy Z
Sep 12, 2017
Got a great deal, place is clean, Gary was extremely helpful and very friendly. I would recommend this facility
Recommended: Yes
Bryan McKenna
Sep 12, 2017
very clean the manager was very personable made the rental fast and easy explained everything in easy terms will rent there again 5 star
Recommended: Yes
Erin Hicks
Aug 07, 2017
Gary provided excellent customer service to us as we vacated our units. We were traveling 4 hours back to Pennsylvania and had a complex moving set up with 2 trucks and 2 trailers. Gary was awesome and went above and beyond to accommodate us for the 2 days it took to organize and load! We are very appreciative.
Recommended: Yes
D. Toscano
Jul 04, 2017
Happy to be in the WNY area!
Happy to be in the WNY area. The facility in Orchard Park is great, only miss the heavier concrete construct and the outdoor bathrooms! These are made up for because the cleanliness and security of the place is incomparable. I was made to feel at home immediately by the manager and will be there soon. Thanks for almost 30 years of excellent service with only minor setbacks. D Toscano...
Recommended: Yes
Dan Alessi
Jun 15, 2017
Online check in was easy, followed up by a confirmation phone call and email. Andrew was great. Very professional, knowledgeable and explained everything in detail. When I arrived the next day with my daughter and a truckload of totes, Andrew spotted us and quick brought over a small flat bed to help make it easier. I also bought a lock and set up auto pay. Only a few day/trips into it, but very good customer experience so far.
Recommended: Yes
Jacob Sullivan
Jun 14, 2017
Great staff, Andrew helped us out in a pinch. As a band on tour we needed a place to stash gear for a bit and he was real helpful and easy to work with. Also very accommodating. If you're looking for storage with great customer service, come here!
Recommended: Yes
Jeff
May 03, 2017
Cost is too high and information ...
Cost is too high and information gathering process was too slow.
Recommended: Yes
Lawrence Lewandowski
Apr 11, 2017
Andrew was very helpful with a problem ...
Andrew was very helpful with a problem I had at O.P. facility
Recommended: Yes
Mark Roloff
Mar 28, 2017
GATE
only complaint: sliding gate had been broken for over a week. my last visit was 3/26. still broken. can you please fix?
Recommended: Yes
