May 21, 2021
Walk in is better then on line.
I went on line to reserve and to pay for my first months rent to keep from going into the office. I filled out the application on line and put in my credit card info signed and agree to all terms 3 days before my move in day. The day of move in I couldn't get into the gate. Went into the office, there was no records of me paying the first month but all my info was in the system. Had to do the application again in the office and hopefully I don't get charged twice. Customer service was great, my unit and the area was clean. Love it!
Jul 06, 2020
Would highly recommend
Customer service was amazing love this place
Jun 11, 2020
Great people to serve you not much to say now
May 04, 2020
Storage at a good price
My review is based on the promotional pricing I received for signing up. The pricing and affordability for us was worth choosing this location, which is about 15 miles from our house, over the ones nearby. I disliked that our unit had a blown light bulb so its pitch black, but iâll give them a little time before I make a judgement on that. Aside from that, the manager was nice so thats a plus.
Aug 03, 2019
Friendly staff, affordable prices, spacious and clean units
The staff was friendly and understanding while the price range was way affordable with spacious units and convenient packing supplies at an affordable price.
Mar 15, 2019
It close to my house and price good
Not bad ar all.some lockers very weak
Mar 08, 2018
It's a storage unit
It'll get the job done. Decent pricing on the units, especially if you do a little research on which ones and when to buy.
You'll need to get a compatible lock if you don't have one and they require monthly insurance, cheapest being $12 covering $2000 worth of belongings so add those to your total.
The store manager seems positive and upbeat. Sounds like they live right by the units so that gives me some additional peace of mind.
Dec 27, 2017
Elizabeth was such a big help with answering all of our questions we had! We are very satisfied with her help with the right size storage.
Oct 03, 2017
Awesome place at a fantastic price!
Staff are very helpful and friendly. Facility offers free use of a moving van and it is actually available! Thank you so much!
Dec 22, 2016
Great service. Quick reservation. Day of I was able to put all my things in
The gate wouldn't open one night. That wasn't cool.
Sep 04, 2016
Exactly as expected for a competitive price.
When I called to reserve a space I asked whether the truck has a ramp because I have an extremely heavy tool box, the representative said it does have a ramp (which is false) and made my moving far more difficult. Everything else about the unit is fine though.
Apr 18, 2016
Nice Storage facility
Very helpful. Prompt move in.
Mar 30, 2016
Staff was super nice. Quick process. A little difficult to move large couch into the storage unit due to the small hallway and small ceilings.
Dec 18, 2015
Very helpful staff
I was in a rush, so staff was very quick about paper work. When there was a problem, she fixed it immediately.
Sep 03, 2015
I had a desire able experience with timing and facilitation. I feel my stuff is safe and accessible. Thank the kind women for me, please.
Jul 02, 2015
Very informative and helpful. The easiest part of moving.
Jun 16, 2015
Quick and Easy
The whole transaction at the front desk and packing everything into a small storage unit took less than 20 minutes. I thought the price was a little high for how small of a unit I was getting (5x5), but then again I'm a college student and everything seems expensive to me :)
May 15, 2015
Apr 26, 2015
Friendly, helpful personnel.
Easy move in
Feb 20, 2015
I had researched storage facilities in the area and CubeSmart not only offered the most competitive price, Becky was extremely helpful in answering all of the questions I had. I was able to move in the day I called and everything went very smoothly. I highly recommend CubeSmart Storage!
Dec 18, 2014
Great service and was easy to fill out paper work and move items into storage.
Oct 28, 2014
Ion my lifetime I have rented storage space from several facilities. This was the easiest and nicest. Thank you!
Sep 08, 2014
Dec 20, 2013
Their web promos look good, but it appears to me to be a racket to get people in there. First they offer a nice deal online (c. 10% off, free first month, and a refund of their $20 administration fee). After looking at the unit, (which was filthy btw, and needed to be swept out), and filling out the paperwork, they then tried to ram their insurance scam down my wallet. Yes, their website says that insurance is required, either theirs or one's own. I have my own--been with Allstate for years. Their website and email say to be sure to remember to bring, 1) a government issued ID, and 2) a copy of the reservation. It does NOT say to bring proof of insurance. I brought my driver's license and a copy of the reservation (which she didn't ask to see). She did however demand to see my proof of insurance--my word was not good enough. She refused to make or accept a call to my insurance agent, nor was I permitted access to their internet. I could have easily called my insurance agent or pulled up my policy online. The only options available were to 1) buy their insurance (SCAM/kickback/racket) 2) come back with proof of insurance (waste another 2 hours of my life) 3) walk away and do business somewhere else (my choice).
Luckily, I went there early enough that I was able to choose a different storage company.
LOL, A funny thing is that I realized after getting back to Davis, that I had a copy of my policy on my computer. If the clerk had been more willing to work with me, the result would more likely have been a rented locker. Because they tried to ram their insurance on me (I don't need 2 policies) I walked away and found a better deal in Davis (Stonegate Self-Storage).
Jul 27, 2013
It was easy to reserve online and a quick process once in the office to sign paperwork.
The online service was quick and easy as well as the face to face paperwork in the office. Rebecca was very friendly and helpful.
Jun 07, 2013
GREAT CUSTOMER SERVICE AND NICE PLACE. CLEAN