Barb Bean
Apr 17, 2023
Easy Peasy
I called my storage facility to lock in my reservation, met her on the day of my choice, I had already filled out and paid for my unit on line so all I had to do was be shown where my unit was located and complete a couple other items with the facility manager and I was in and out in about 5 minutes. Easy Peasy! I already knew this company I chose to rent from and the reputation for cleanliness so I didn’t have to do a pre check but I would suggest you do that before you pay if you don’t know the company.
Recommended: Yes
Leonard Fazio
Feb 27, 2023
Clean Facility with easy access
I booked online and finished the paperwork when I arrived. It was quick and simple.
Recommended: Yes
Kyla Jendro
Aug 08, 2022
Customer service was outstanding!
Ashlie went out of her way to be very accommodating, and she was lovely!!
Recommended: Yes
Shenica Renee Graham
May 02, 2022
Service with a genuine smile!
The amicable staff was very friendly, appreciative of good business, helpful, and knowledgeable about available products and services (also repeatedly commented about he she truly enjoyed her job - this fact was clearly evident).
Recommended: Yes
Julie Fors
Feb 16, 2022
Very friendly and professional
I am very pleased with the storage unit I got.
Recommended: Yes
Dory Anthony
Oct 21, 2021
Very friendly
Very clean and easy to get into
Recommended: Yes
Dana Kennedy
Sep 30, 2021
Transferring unit from across town during a move
Aschlei was efficient and thorough, all with an incredibly upbeat disposition.
Recommended: Yes
Fernando
Sep 28, 2021
Clean units, good service
My experience was fast and easy. Units were clean and well kept.
Recommended: Yes
brett b
Jun 01, 2021
pretty smooth
pretty straight forward. explained the ins and outs! very friendly
Recommended: Yes
Rhonda Talton
May 17, 2021
Excellent customer service.
Ashley was very courteous, friendly, helpful and informative!
Recommended: Yes
Vince Quang
May 06, 2021
Great customer service
Very clean and customer service friendly!!
Recommended: Yes
Dave
Dec 26, 2020
Fast, efficient, clean.
Customer service agent was very friendly and efficient. Signed up online at 10 am, had a confirming call shortly afterwards and after a brief time at the office for the paper signing, I was in the storage unit right after. Unit was clean.
Recommended: Yes
Theresa
Jun 04, 2017
They make it easy
Great customer service!!! I called the number to inquire of a storage unit and they made it a simple process. The unit is perfectly clean I was very impressed with the experience
Recommended: Yes
Georgette munson
Apr 02, 2017
Great!
I moved from one storagemart to a closer one to where I live. The transfer and move was seamless thanx to the great customer service. Recommend Storagemart to all!
Recommended: Yes
Karen
Feb 15, 2017
Jean Marie was great to work with
Everything with our move in went very well
Recommended: Yes
Abby
Sep 25, 2016
Amazing customer service
Jean was amazing. I arrived to the storage mart and came across one unit that after seeing it realized it was too small. She was able to promptly help me and get me into a larger one without any issues at all. Amazing customer service.
Recommended: Yes
Erin
Jul 05, 2016
very clean and in great condition
Love the fact the door easily moves up and down and that the place feels so clean! Makes me feel better leaving all my things out there.
Recommended: Yes
Torrance
Apr 29, 2016
Definitely better options than this place.
From the moment I walked in the lady at the counter just wasn't friendly. The guy I booked the unit with over the phone didn't take all of the information he was supposed to from me and she kept complaining to me about how him not doing his job which I find to be innapropriate business practice. I had a large uhaul with a car attached parked in the entrance and she told me I had to move it and park it in the street even though no one else was there and it wasn't the kind of street you can park on plus she said I couldn't pull into the lot to turn around so I had to back that thing out into the stree. It also turns out my actual unit wasn't at the location I was instructed to go which was a pain. It is very hard to drive around in the area with the storage units and the streets are very small and the turns are difficult to make. Furthermore I ended up paying 150 for a unit that isn't climate controlled and I know other places have ones that are for cheaper even but I was out of time and just had to do it. Even with the first month free special there is still a few pointless charges you have to pay so your free month is more like 50. So in summery my advice is to move on and keep shopping.
Recommended: No
Cecelia
Jul 21, 2015
Very helpful service
The agent took the time to help me decide on the best option and explained the rental documents thoroughly.
So far, I'm very satisfied. I only gave 4 stars because this review is based on just a first impression.
Recommended: Yes
Courtney
May 18, 2015
Recommended: Yes
Rod
May 03, 2015
Fast, efficient and convenient.
Although there was a slight discrepancy from the on line pricing and actual cost, l was very pleased with my overall rental experience. I received a timely call back after my on line inquiry and was moving in shortly thereafter. The space was clean, secure and easy to access.
Recommended: Yes
Mara Deaton
Apr 05, 2015
Everything excellent so far!
Employees were super! Helpful, pleasant, and made everything go so smoothly. Very grateful for them!
Recommended: Yes
