sharonda Young
Mar 20, 2020
Just an all around pleasant experience
Just an all around pleasant experience. Jennifer was awesome. She asked a few questions to assess our needs and got us in and out quickly. No pressure or aggressive up selling.
Recommended: Yes
Rachael Hayes
Feb 26, 2019
Bobbi was great get pleasant place was...
Bobbi was great get pleasant place was well kept and clean
Recommended: Yes
Hope Luna
Dec 03, 2018
I really like this storage place it...
I really like this storage place it close convent and the staff is great
Recommended: Yes
Megan
Jun 15, 2018
When I first walked in it was after 5pm...
When I first walked in it was after 5pm and the lady was kinda mad at me for coming in cause they don't do reservations after 5. I was a bit mad myself with how she handled the situation, but I let it go. She was very helpful and willing to show me a larger unit space when I saw what I originally wanted wouldn't be big enough. Overall I am very pleased with how my interaction with the lady in the office ended!
Recommended: Yes
Amber Carson
Sep 09, 2017
Clean. The counter person was nice and professional. They didn't tell us on the phone that there was a mandatory insurance cost due at the counter
Recommended: Yes
Felicia Rooks
Sep 07, 2017
Shelley did an awesome job showing me the unit, and going over everything. She was very professional, and polite. She had great knowledge of the property, and of the policies. I look forward to using Public Storage on Airport Blvd.
Recommended: Yes
John McSwain
Aug 27, 2017
Fantastic service. Clean property. Easy process to understand. Shea and Shelly have been great. Highly recommend this location.
Recommended: Yes
Rachel Michaud
Jul 22, 2017
Shelley was very helpful when I came in to fill out all the paperwork. They held my unit a week so I could rent it and made the process quick and easy.
Recommended: Yes
D Hendrix
Jul 10, 2017
Shea was professional, friendly, & helpful
The property manager, Shea, was extremely friendly and helpful. The storage facility wasn't exactly what I expected - it just seemed sort of dated. There were actually holes in the wall and I could see into the next unit. Other than that, I have no complaints.
Recommended: Yes
Savana Herrera
May 03, 2017
Jennifer was amazing, has an awesome personality and honestly had a great time signing my paperwork with her/chatting it up. 10 out of 10.
Recommended: Yes
David Blanks
Aug 23, 2016
Overall Experience
When I walked into the office at the location of my unit, Shelly was very pleasant and helpful. She was detailed in explaining everything to me.
Recommended: Yes
Anonymous
Oct 20, 2015
Good for the most part
The property manager was very nice, sweet, and quick. The main concern I had was whether or not I got the right storage unit. She helped me to figure that out without me even asking. The only problem that I have is about the price. The initial advertisement stated first month one dollar. But my total was over $50 for the first month, even though my insurance and stuff wasn't that much. I didn't understand why it would cost so much. The lady asked me to help her with some contest or something and I purchased a box. I'm unsure if she charged me more because the fees were $25 all together and I know that box was not $25. I would give more stars but I honestly feel like I was ripped off. I didn't even see the receipt of the purchase until after I had all my paperwork.
Recommended: Yes
