Ken Smith
Feb 14, 2024
Great Storage facility
We needed a quick storage facility and found Self Storage. I did almost all of the paperwork online. Found the facility super clean, the employees very friendly and helpful. Could not be happier. Love the security at this location.
Recommended: Yes
Lily
Jun 19, 2023
Cindy is awesome and very helpful
Cindy made the process for moving in very streamlined and very efficient.
Recommended: Yes
d.fisher
Jan 03, 2023
ok i would rather not
no thanks i would rather not. please do not send me any more reviews or share my e-mail
Recommended: Yes
Barbara Kurley
Oct 27, 2022
Nice facility
Nice facility. Was told we could have a 2nd floor 5x10 unit but none available. We settled for 10x5 which worked for us but on 3rd floor.
Recommended: Yes
Andrew Braid
Dec 22, 2021
A little on the pricey side, but definitely a quality outfit
Good price, excellent facility, great security. My only concern is from talking with other tenants. I have been told that the original "move in" price is attractive, but that I should expect frequent rental price increases after incurring the expense and effort of moving in. Whether this is true or not, is yet to be seen. I will update my review as the months go by.
Recommended: Yes
David Turner
Dec 18, 2020
Didnt like elevator situation
Didnt like elevator situation. Such a big hassle!!!!
Recommended: Yes
Ian Henderson
Nov 06, 2020
They did a great job...
They did a great job and made everything very easy.
Recommended: Yes
anneth peña
Jul 17, 2020
Great customer service.
Great customer service. Samantha was very nice and helpful
Recommended: Yes
Sherry Bogar
Jul 14, 2020
Webster Office
Webster Office
Lisa was amazing and the facility is nice and clean
Recommended: Yes
Caprice
Jul 05, 2020
Great customer service and very clean storage facility!
This is one of the best public storage units I have ever used. It is convenient, clean and the customer service was exceptional. It was also the best price in the area. I highly recommend!
Recommended: Yes
Ryan Hayman
Jun 06, 2020
Nothing bad at all to say
Nothing bad at all to say
Recommended: Yes
John
Jun 01, 2020
Misleading information
I was sent an email stating what would be due upon my arrival to the location. The total amount I assumed I would pay once I arrived was $24.00 for the first month however I ended up having to pay almost three times that amount once I arrived at the location. It was all very misleading and very poor business practices. Unfortunately at that time I had no other option but to pay the amount demanded because I had a Uhaul sitting outside full of furniture with no other place to go.
Recommended: No
Janna
May 17, 2020
Overall the place is fine. The mgr charged for a lock without telling me.
The pricing was great and the unit itself was fine. The main issue I had was that the facility/employee charged me for a lock without telling me. She didn't discuss the cost of the lock or whether using it was optional or not. I saw the charge after I paid for my move-in and an additional month. The extra charge should have been disclosed before I paid.
Recommended: Yes
Larry
May 07, 2020
Excellent customer service
The young lady who checked me in could not have been nicer. She even met me at my storage space to make sure everything was ok.
Recommended: Yes
Brandi
May 05, 2020
Would recommend
The facility was clean and the service was amazing. I ended up needed a bigger unit and they upgraded me no problem.
Recommended: Yes
Eric
May 05, 2020
Top notch facility
The staff was extremely friendly and helpful. Unit was spotless.
Recommended: Yes
慚慮
Apr 02, 2020
I would recommend
This facility was very clean inside and out. The sign up process was quick and easy. I would recommend!
Recommended: Yes
Michael
Mar 17, 2020
Store associates
Store associates were very helpful with options and very knowledgeable about all products offered.
Recommended: Yes
Christopher Shelby
Mar 06, 2020
Laura was incredibly kind
Laura was incredibly kind, understanding and informative.
I highly recommend this facility to anyone.
Recommended: Yes
Jose Baez
Sep 13, 2019
Our agent was awesome!
Our agent was awesome!
Recommended: Yes
Kimberly
Aug 21, 2019
Great place to store your stuff!!!
Excellent service. Great overall experience!
Recommended: Yes
Deborah Leighton
Aug 06, 2019
All just excellent!
All just excellent!
Recommended: Yes
Jay Fontenot
Jul 24, 2019
Good rates and facilitiesgood
Good rates and facilities
Recommended: Yes
Devin Emery
May 29, 2019
Great customer service love the...
Great customer service love the storage, very clean and easy accessible.
Recommended: Yes
Jimmie Melinder
May 15, 2019
Staff & facility are top notch!
Staff & facility are top notch and a great value!
Recommended: Yes
John O
May 03, 2019
Great customer service from Lisa
Great customer service from Lisa. Price was very reasonable.
Recommended: Yes
K. R.
Feb 27, 2019
Jayda was really kind & professional!
Jayda at the new location on NASA Road 1 was very kind and professional. Great employee!
Recommended: Yes
Jeff Burke
Jan 02, 2019
I like everything about the place but...
I like everything about the place but security is a pain in the butt. Too many times to have to enter code plus you must exit your vehicle coming and going because can't be reached from vehicle. Exit should be via electronic eye.
Recommended: Yes
