May 04, 2021
Needed last minute storage
Staff was helpful, storage was a fair price and fairly easy to move in.
May 03, 2021
Customer Service Was Great
This is my first time using a storage facility. The customer service was exceptional! FurQan Sharif answered all my questions and made the experience enjoyable.
Apr 26, 2019
Staff are very friendly and the facilities are clean.
The facility is clean with great service!
Apr 19, 2018
Winfred whoâs helped my was awesome
It was easy, quick and the building is secure
Oct 19, 2017
Wynfred was very courteous and helpful. The unit appeared clean and the move-in process was easy.
Jan 12, 2017
The move was easy and the facility was clean and nice
Our move was easy and very straightforward. CubeSmart is in a great location for us, which also felt safe, and the facility was very clean. Would definitely recommend.
Oct 09, 2016
Great customer service
Manager Danny was very helpful and professional.
Sep 25, 2016
Not what I expected
The cost is too high for the Space
Sep 22, 2015
GOODE TO GO!!!!!!!!!!!!
EASY LAY BACK, AND FREE TEA AND COFFE,
May 23, 2015
great location, price, security, multiple loading docks for trucks. employees are SLOW
great location, price, security, multiple loading docks for trucks. employees are SLOW - plan for 60 minutes on youur first visit. only have good things to say except that it took 60 minutes to get access to my unit - even though i had reserved it online and called ahead of time. I have movers being paid by the hour waiting to unload my stuff - who were just sitting there for an hour while i waiting for them to get the paperwork finished. otherwise everyone was nice and polite.
May 09, 2015
there were a lot of hidden charges. if insurance is required put that cost in the the unit. also tell customers a lock is required
Apr 13, 2015
Very helpful team members and overall a very smooth and easy process! Thank you!
Apr 09, 2015
Best customer service anywhere!
The young man that took my order in person was very nice and patient. I had put a hold on a unit and he demonstrated the size before we saw the actual unit. Turned out that I need a bigger size unit. We had to look thru a few units, I saw one size and changed my mind and instead of making me walk thru the building, he took the lock and key and put it on the correct unit that I needed. Thanks!
Feb 06, 2015
the unit is up to high and also to small and the ladder is to weak.
Jan 30, 2015
friendly and very helpful staff
clean spaces very knowledgeable and helpful staff
Jan 27, 2015
Dec 09, 2014
Friendly, clean, convenient
Had a great experience reserving and moving into a unit at the R St CubeSmart. Staff was refreshingly friendly and helpful, offered me coffee, gave a tour of the facility, let me look at several units to find one I liked, etc. etc. I've only had storage units that are "drive-up" so I wasn't sure what to expect from a multi-level building. Everything was fresh and clean. And it was not really an inconvenience to get my things to the upper floors. They have an indoor loading dock (a big help because it was raining and cold), big rolling carts and large elevators. Would recommend to anyone looking for storage in DC.
Oct 01, 2014
I had a wonderful interaction with the lady who gave me a tour and executed my contract. Her work made my life so much easier and my time at the storage pleasant. Thank you!
Aug 04, 2014
Jun 22, 2014
Apr 29, 2014
Great location, nice facility, security and customer service is fine.
I liked Cube Storage's facility on R St. NE. Making my reservation on line helped things to run very smooth when I got there. The also have small ammendities like tea, water, supplies, and Good Will bins for customers. I only had two complaints, the elevators should be wider/larger to accommodate more items fitting on at one time. Also the moving truck we had did not fit under the garage doors, it needed to be about a foot higher. My movers worked around that, and all went well.
Jul 07, 2013
Had to wait for service since the staff out to lunch
Went to the storage place since I had rented a space earlier.
Apr 24, 2013
Customer service at the cubesmart in Washington, D.C. was wonderful. Would recommend this location!