Rhonni B Watson
May 08, 2022
Fast and efficient
My check in was fast and customer service was amazing. My storage unit was clean and ready for me to move right in. The price was excellent compared to others in the area. Iâm completely satisfied with my cube.
Jan 07, 2022
Fits my need
Roll up door is corroded at the bottom with significant open holes where it meets the ground. Concerned about water infiltration during heavy snow and melt.
Sep 29, 2021
The agent was nice; Jimmy
Jimmy was great.Jimmy was great.
Apr 19, 2021
Very friendly customer service
Feb 16, 2021
Everything you need in a storage unit
Quality service and storage unit suitable for any need.
Jan 08, 2021
Good storage space and great customer service
The customer service representative was very friendly and understanding of the situation and my storage needs. Also, the free promotional moving truck was a plus to help get my items from my home to the storage facility.
Nov 21, 2020
Easy move helpful friendly staff
Jul 27, 2020
Very friendly customer service, amazing price and very easy move in! Thank you for your wonderful service cube smart employees!!
Mar 22, 2020
Great place, good people
All around great first impression
Mar 17, 2020
Clean facilities and friendly staff made me feel comfortable
Everything went very smoothly from making my account to moving in. The staff was very helpful and made the often stressful process as easy as possible.
Mar 17, 2020
Good customer service
Clean with easy access , reasonable cost and close to where I live
Mar 16, 2020
Overall good facility
This was a last minute decision due to the form shutdown and we ended up here. It works for the purpose.
Jan 19, 2020
The guy who added me my storage unit was extremely kind and very understanding and made it quick and simple
Nov 05, 2019
Good spot to store stuff at convenience
Aug 26, 2019
Professional, friendly, fast service
I reserved a space online but after checking in and speaking with the manager I realized I needed more space. The manager walked me through and help determine what size space I needed. He was extremely helpful and I got a great discount.
Jul 16, 2019
I would definitely recommend to friends and family, very convenient and not far from where I live. very
Jun 24, 2019
My move-in was very accessible getting my furniture and other personal items in with ease. Very convenient and Nick was very helpful and pleasant.
Apr 29, 2019
Manager was nice, answered my questions. Storage unit had a stain from water damage that hopefully is not a reoccurring issue.
Apr 24, 2019
This facility was easy to use, conveniently located and friendly.
The manager I dealt with was very friendly and helpful which made the whole process easier and less stressful than it could have been.
Sep 23, 2018
It is guaranteed safe at the Q smart.
My experiment was great from the start the employers were very helpful and precise and kind and confident that I would be very satisfied and I was at the end.
Mar 12, 2018
Storage facility served the purpose I need. No complaints.
Dec 11, 2017
Great experience moving in
As a first time user of a storage unit was impressed with the communication from the time i made my online reservation until move in day
Nov 16, 2017
Good storage, great price!
This place is just off 271 (maybe .5 Miles) great pricing. There are cameras and gates, Iâd say itâs fairly secure but Iâm not storing valuables so I canât say this was my first priority. Overall, this place was clean, easy to get to and the manager was very professional.
Oct 04, 2017
I would recommend this facility. the manager was very helpful and kind.
Aug 31, 2017
The woman I dealt with at the front was very friendly.
Jul 07, 2017
Exceptional service and quality
From the inquiry phone call through fulfilling the reservation, the level of professionalism is unsurpassed.
Jun 02, 2017
clean, garage like storage space
The staff was very helpful in answering questions and providing any and all materials necessary for the unit (i.e. locks, plastic to put down on the floor etc.) The unit itself worked fine, and the facility seems quite secure.
May 23, 2017
Very Nice, Very Fast, Very Cheap
This was the cheapest place I could find on the east side of Cleveland, especially with something that I could drive to. When I arrived, the manager was super nice and helpful, even knowing that I was only going to rent for a few months (storing college stuff for the summer).
Jan 22, 2017
Nice storage space!!
Clean,reasonable price storage!
Aug 05, 2016
Awesome friendly staff
Easy transition and the office manager was very friendly and helpful!
Apr 10, 2016
Cube smart is safe clean and convenient. The office staff is so friendly and helpful! We will only be using cube smart from now on.
Apr 07, 2016
Feb 03, 2016
First time using a storage unit, so for now it appears adequate for my needs.
Jul 28, 2015
When I first moved in they said they would be cutting the lock so they could replace the door and then put a new lock on same day. Then during my stay Mgmt called me to ask if I removed the lock, which I did not. The initial lock (which was locked by mgmt) went missing and my storage unit was unlocked for unknown time. They immediately put a new one on after they called, but this definitely scared me. I believe it was a break down between the two managers. The day shift manager was very helpful though and gave great service. Think his name started with an A or R
Jun 13, 2015
Prices can be reduced or provide promotional deals
May 22, 2015
it has been a very nice experience. However, I feel I should have been notified when the lock and door were changed on my storage unit. Instead, I had to drive back through the parking lot attempt turn left onto a busy street only to turn back into the unit just so that I could get into the office to get a key for the new lock. if I had known ahead of time, I would have taken care of that as soon as I had pulled in. An email would have been great!
Apr 17, 2015
Quick and efficient love the hours.
Nov 10, 2014
The storage unit worked for our needs. We had to move leaves from outside the front of the unit because the wind had piled them there. The move-in free truck rental was a great offer and should not be missed when selecting a storage company
Aug 21, 2014
Jul 16, 2014
May 28, 2013
i mean its a storage unit.
May 12, 2013
5 overall The staff were very helpful and friendly. They worked with my schedule.
Feb 28, 2013
i was very pleased with the staff and the storage area.
Jul 26, 2012
Unit was clean and easy to get to
Jun 04, 2011
Easy and flexible
I came in with a reservation for a unit that was too small for my needs. The manager was able to quickly find me a suitable space. They even lent me an umbrella! Full service, good value, friendly and knowledgeable.
May 03, 2011
Helpful StraightForward Service
I picked up a lock, paid the rent, signed the lease, was shown the location and started storing immediately. Clean and nice service.