Aug 03, 2022
Was a hassle working tech system. But once i got someone on the like it was fine. Easy process.
Aug 02, 2022
The move in/rental process was not very clear since no one was actually at the facility when we were moving our rv there. My husband called and they said we just had a reservation, not a rental. However the person on the phone didnât give any information about how to compete the rental. I called back and completed the rental (payment, etc). My husband had to call back to discuss the parking spot number and again they did not give the information we needed. I called back and was able to get the parking spot corrected. There should be an updated clear procedure for if there is not an employee AT the facility so that we know who to call and what to ask for.
Jul 30, 2022
Very happy with the facility!!!!
The unit was 100% clean and move in ready!
Jun 23, 2022
I do wish there was a way to get a map of facility.
Jun 07, 2022
Good deal. Easy access and the kiosk made it even better I'd recommend it any day to anyone
May 31, 2022
Clean and Secure, Self-Serve Storage with a Kiosk.
If there is a detractor it is that there are no live people. I did not realize this when I arrived at the storage with my UHUAL truck and movers in tow; after setting up my reservation over the phone a few days before. It took a flurry of phone calls and wasted time getting access to my unit and completing the reservation process. The first person I talked to admitted they had no idea how to help me with the kiosk. I got hung up on the 2nd time, and the 3rd time I got someone knowledgeable and helpful. We all know CS reps can be hit and miss no matter the company. Although, once inside it is very clean and well maintained with security cameras everywhere. If there was one thing I wished for when I found my unit it would have been that I could have driven inside the air conditioning and pulled the truck up directly in front of my unit as I have seen in other storage facilities. However, overall, I would give them 4-stars and I feel safe about having my things there.
May 17, 2022
Great place for storage
Spare box was a rare find. The process was seemless from answering questions to locking the building. We needed climate control and didn't want to spend a fortune. The building we rented was perfect and the 50% off the first 3 months was and added bonus. I highly recommend.
May 15, 2022
The hassel free move in was great! The kiosk check in was great. My only issue is the door to get to my unit, the stopper was too high up and the door kept closing.
Apr 22, 2022
clean, safe, and easily accessible
Move into storage was smooth, kiosk interface was easy to use
Feb 27, 2022
Very good place
Is really clean and very good location
Feb 01, 2022
Great Value in our area.
We moved in last week from Lampasas where we had a 5x10 climate controlled for the same price as this 10x10 climate controlled. Great value, cost effective and easy to get started. I would recommend this storage to anyone. Clean, neat, has cameras. Worth the money.
Nov 17, 2021
Clean, easy to access. Secure.
Great facility. Great price. Secure. Climate controlled.
Nov 04, 2021
My storage unit was robbed & Sparebox took no responsibility
ON 11/2/21 five customers (including me) at this location were informed that our units had been broken into. Sparebox advertises the property as "secure" with "24 hour surveillance." Yet somehow thieves were able to breach the fence, get into the climate controlled building, cut our locks and steal thousands of dollars worth of our possessions. I pay for insurance on my unit and was told over the phone by a Sparebox employee in Arizona that I would recuperate the maximum amount of my policy. However, on 11/4/21 I was informed by the insurance company that my loss would NOT be covered. I have a low opinion of this company. They have lost my business.
Oct 24, 2021
Love, LOVE â¤ IT!!
Place is clean, spacious and easy to get to! Had my personal stuff stored and taken cared of sooo quick! The customer service over the phone was the best! Checked myself in and out of the facility very quickly. There is plenty of space to get around even if there are others moving in. Will definitely recommend anyone to check you out!! Thank you!!