HGS Self Storage - Waco - 500 Mall Drive

500 Mall Drive
Waco, TX 76712
22 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$100.00 - $140.00
Available Units: Show All
10' x 10' Unit

Floor 1, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $100.00

per month
No CC Required
10' x 15' Unit

Floor 1, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $140.00

per month
No CC Required
Locally owned and loved since 1992, HGS Self Storage is committed to providing quality, well maintained storage at fair prices.

Our facilities are:
Fully Fenced,
Well Lighted
Secure - Include Digital Cameras
24/7 Full Time Individual Coded Access
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Vehicle requires title
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Title must match renter
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
4.5 out of 5 stars - based on 22 reviews
Customer Reviews
Billy Looney Jul 10, 2022

Best we found in our drive around search.

We went all over the area looking for a locker. Most were not as clean or had issues with the doors even had to buy their locks or pay 5 months in advance just to get a decent rate. We got the lock, the service, the clean well maintained area and we got the locker!

Recommended: Yes

Karen Garrett Feb 07, 2022

Easy rental

Easy rental and move in for us.

Recommended: Yes

Elizabeth A. Cook Dec 10, 2021

The move in was quick and easy,

The location fits my needs perfectly.

Recommended: Yes

CKR Sep 28, 2021


I ended up needing a larger unit than I had previously reserved. They were very helpful to give me a larger unit and work with me as the movers were waiting to unload the items.

Recommended: Yes

Arria Jul 27, 2021

good self storage easy to access

The storage center is easy to access. It has a 24 hour drive up with a code, so you can get to your space at any time.

Recommended: Yes

Adeola Jul 17, 2021

Just what we needed!

Robin was exceptional with the customer service and the support was timely. I would definitely recommend HGS to anyone!

Recommended: Yes

Rhonda Narragon Jun 08, 2021

Awesome property manager

I love the office manager here....she is totally awesome!!! I felt like Ive known her my whole life within minutes of meeting her for the first time...she is warm and friendly and I would recommend this location for anyones storage needs, you will not be disappointed!!

Recommended: Yes

Lucinda Lane Mar 25, 2021

Friendly, comfortable and very helpful.

Thank you for making a difficult time a little easier.

Recommended: Yes

Janet Jun 30, 2020

Robin was a great representative for your company

Was a fast process was out of office in 15 minutes and was looking at my unit. Robin explained all details in a very friendly manner. Would recommend place to everyone.

Recommended: Yes

Charles May 08, 2020

Excellent service by Robin at HGS

Pleased with unit and service

Recommended: Yes

Lena Jan 15, 2020

Needed to store small things

Lady was very nice and informative. Didn't take long with the entire process

Recommended: Yes

Rodric Pitre Sep 02, 2019

I like it

Very clean & settled..the process was fast also

Recommended: Yes

Atrissa Aug 12, 2019

Very affordable and courteous.

5 stars all the way across the board

Recommended: Yes

Tyler Williams Aug 02, 2019

Professional and helpful

Recently rented a unit to store extra restaurant equipment. Both gentlemen present, as well as over the phone, were as professional as can be and detailed in the explanation of all the needed facts and procedures. I would recommend their services to anyone who asks!

Recommended: Yes

Steve Hill May 27, 2019

Good customer service

Had unit available same day. Quick paperwork. Good customer service

Recommended: Yes

Michael May 15, 2019

Looks great

These units are in a good location, the security is great and I recommend it . They have all sizes available for just cleaning out your garage or a complete move

Recommended: Yes

Virginia Feb 02, 2019

better price per unit

This unit is better priced then other places around Waco. It was clean. Only down side was the difficulty in locating unit better signs would be helpful.

Recommended: Yes

Karen Oct 14, 2018

Easy, professional & secure

My experience was great. We we're in the office only about 15 minutes doing the paperwork. And, the manager (I wish I could remember his name because he was so great) explained everything cleary & showed us around the property until he was confident that we understood everything. It was quick, easy & professional. And, the property itself seems very secure.

Recommended: Yes

Virginia Weber Aug 13, 2018

Good service, good price

Service and manager was very good, price was fair. Overall pleased.

Recommended: Yes

Jeremiah Moen May 05, 2018

Great place

They were very helpful and it was very close by

Recommended: Yes

Jesse Yglecias Jan 13, 2018

Love the online payments you can make.

It was my first time using HGS self storage. For me it was great. Like how they email your statement each month before the due date. And able to pay online.

Recommended: Yes

Elizabeth Nov 01, 2017

Quick and friendly

I arrived to obtain my storage unit and was helped right away. The manager lady was very thorough with policies and procedures and made move in quick and easy.

Recommended: Yes