Elizabeth A. Cook
Dec 10, 2021
The move in was quick and easy,
The location fits my needs perfectly.
Sep 28, 2021
I ended up needing a larger unit than I had previously reserved. They were very helpful to give me a larger unit and work with me as the movers were waiting to unload the items.
Jul 27, 2021
good self storage easy to access
The storage center is easy to access. It has a 24 hour drive up with a code, so you can get to your space at any time.
Jul 17, 2021
Just what we needed!
Robin was exceptional with the customer service and the support was timely. I would definitely recommend HGS to anyone!
Jun 08, 2021
Awesome property manager
I love the office manager here....she is totally awesome!!! I felt like Ive known her my whole life within minutes of meeting her for the first time...she is warm and friendly and I would recommend this location for anyones storage needs, you will not be disappointed!!
Mar 25, 2021
Friendly, comfortable and very helpful.
Thank you for making a difficult time a little easier.
Jun 30, 2020
Robin was a great representative for your company
Was a fast process was out of office in 15 minutes and was looking at my unit. Robin explained all details in a very friendly manner. Would recommend place to everyone.
May 08, 2020
Excellent service by Robin at HGS
Pleased with unit and service
Jan 15, 2020
Needed to store small things
Lady was very nice and informative. Didn't take long with the entire process
Sep 02, 2019
I like it
Very clean & settled..the process was fast also
Aug 12, 2019
Very affordable and courteous.
5 stars all the way across the board
Aug 02, 2019
Professional and helpful
Recently rented a unit to store extra restaurant equipment. Both gentlemen present, as well as over the phone, were as professional as can be and detailed in the explanation of all the needed facts and procedures. I would recommend their services to anyone who asks!
May 27, 2019
Good customer service
Had unit available same day. Quick paperwork. Good customer service
May 15, 2019
These units are in a good location, the security is great and I recommend it . They have all sizes available for just cleaning out your garage or a complete move
Feb 02, 2019
better price per unit
This unit is better priced then other places around Waco. It was clean. Only down side was the difficulty in locating unit better signs would be helpful.
Oct 14, 2018
Easy, professional & secure
My experience was great. We we're in the office only about 15 minutes doing the paperwork. And, the manager (I wish I could remember his name because he was so great) explained everything cleary & showed us around the property until he was confident that we understood everything. It was quick, easy & professional. And, the property itself seems very secure.
Aug 13, 2018
Good service, good price
Service and manager was very good, price was fair. Overall pleased.
May 05, 2018
They were very helpful and it was very close by
Jan 13, 2018
Love the online payments you can make.
It was my first time using HGS self storage. For me it was great. Like how they email your statement each month before the due date. And able to pay online.
Nov 01, 2017
Quick and friendly
I arrived to obtain my storage unit and was helped right away. The manager lady was very thorough with policies and procedures and made move in quick and easy.