Milana M.
Nov 27, 2023
Thank you to Brooke for all the help!
Brooke helped me a lot. She took me to look at the unit I reserved. It turned out to be a bit small. She found the a larger one right away, we did the paperwork and I was good to move in within half an hour overall.
Unit and facility overall are clean. Two large elevators.
Recommended: Yes
Jim Peters
Jul 07, 2023
Great rates, location, Excellent customer service.
Connie at the front was extremely friendly knowledgeable and efficient. She knows her job well. The rates were the best in my area. Nice newer clean facility. There’s always extra fees that come in at the end. That’s irritating. They don’t inform you about the mandatory add ons like insurance and admin fees until the end. They’re not optional. $26 moves you in turned into $60. Still better price and nicer than other storage facilities around.
Recommended: Yes
Seth
Sep 17, 2022
Jacob was great!
I moved in before my scheduled reservation, and Jakob was great and super accommodating. The unit was nice and clean, and I was able to get in and out quickly with all of my stuff. This is a much better situation than my last and I appreciate all the help getting in quickly. Thank you so much!
Recommended: Yes
Beulah
Sep 14, 2022
Is it weird that I'm excited about a storage unit?
In the past, I'd used a different company/facility, and I liked the cleanliness and climate control so much, I almost went with them again. However, StorQuest offers an identical space for about $20-$50 less. I mainly need a place to keep some appliances until I get approval to install them in my new apartment, but the price is so low, I might just keep other stuff here even once I move the appliances out.
Recommended: Yes
Halo Samuel
Jul 07, 2022
Great new and clean storage, with incredible friendly stuff!
Jacob was very helpful and very nice. It was the first time we use a a storage unit and it was really good experience.
The prices are also pretty low and it’s nice considering the great brand new condition of the place.
5 out of 5.
Recommended: Yes
Pua
Jul 02, 2022
Jakobs customer service and knowledge was impressive
Jakobs customer service and knowledge was impressive.
Recommended: Yes
Pamela Roach
Jun 12, 2022
Excellent customer service
Natalie provided excellent customer service. Facility us very clean and maintained.
Recommended: Yes
Richard Green
Apr 09, 2022
Easy to check in and a great price. Nice and clean facility
Process was pretty easy. Nice and clean facility with a secured gate and keypad entry.
Recommended: Yes
Bill
Apr 08, 2022
Clea and convenient
Very clean facility, Natalie was very professional and informative
Recommended: Yes
Fran
Mar 30, 2022
Quick and easy
Quick and easy sign up process. Facility is very clean
Recommended: Yes
Bob Rodiek
Feb 15, 2022
Standard stuff
Pretty standard; admin fee, gouged price for their lock, pleasant, professional, courteous.
Recommended: Yes
Hydee
Jan 16, 2022
Great price, great place
Clean, secure, well priced and ideal location
Recommended: Yes
Elena
Dec 24, 2021
I like it that storage.
Very good location.The storage is new. Very clean, very good climate control inside the unit. Highly recommend for everyone.Thank you.
Recommended: Yes
Douglas Hein
Dec 12, 2021
Fairly priced
Pretty good prices. Only wish the website had a way to see blue print of what each unit size looks like.
Recommended: Yes
Heather Nealy
Dec 07, 2021
What a great facility and service
I reserved a specific uniit but I wanted to see others for comparison. Wasn’t a problem,
I had a great experience with Natalie. She was friendly and very personable, and knows her product very well. Answered all my questions.
Recommended: Yes
Carol Rice
Nov 24, 2021
StorQuest is the best self-storage facility!
StorQuest in Bothell is the best storage facility because of the cleanliness, security, the covered loading area, and the affordable pricing. The customer service is exceptional! Madison worked with me to obtain the perfect size unit and pricing for my needs. She was friendly, efficient and a delight to work with. She explained everything clearly and answered my questions. She was flexible when I needed to reschedule my leasing appointment. I highly recommend this place.
Recommended: Yes
Jo
Nov 08, 2021
Great facility, clean and great customer service.
Overall great experience so far. 4 star rating only because onsite dimensions of the storage unit were not specific to online dimensions which was a little disappointing, but we were able to fit everything we needed in to the storage space.
Recommended: Yes
Andrea Nowitzki
Nov 04, 2021
Convenient location and very helpful staff
Madison was extremely helpful answering all of my questions. I was also shown 3 sizes of units available so that I could visualize the space that I needed. Very clean location with push carts to help with moving in/out!
Recommended: Yes
Alex Cunningham
Nov 04, 2021
Great!
Fair pricing! Quick and Polite staff!
Recommended: Yes
Melissa Fleischer
Oct 22, 2021
Good choice
Clean, good lighting, safe & secure!
Recommended: Yes
Darren
Oct 18, 2021
Excellent
Extremely clean, great access and a very helpful staff and to top that off the prices are fantastic.
Recommended: Yes
Jonathan
Sep 06, 2021
Fair price, convenient, customer service
Good customer service thus far. Convenient location for most in the neighborhood. Fair pricing that I hope won't increase as significant as other storage facilities, cause that would be disappointing. Very clean and well lit facility. Only complaint, was having to have autopay setup in order to have access past office hours. Seems unnecessary when the company has rights to the unit if someone doesn't pay.
Recommended: Yes
Sheila Dorst
Jul 04, 2021
The move in process was smooth and pleasant.
I did not know what to expect, and I was pleasantly surprised. The manager helped me to choose the best unit, and she went over all details of access. I felt confident about this facility.
Recommended: Yes
Samantha
Jun 08, 2021
A great storage experience!
Everyone was so friendly and helpful, the location is clean and well maintained, and the only way this could have been a better experience is if they had actually unloaded the truck for me!
Recommended: Yes
Dave
May 24, 2021
Very good
New facility, good security, easy access.
Recommended: Yes
Meenakshi Chacaraverti
May 14, 2021
Absolutely recommend to a friend
Great facility. Cleanliness is good and to top it the pricing is good. The customer service is excellent. They took us around the facility and explained the process.
Recommended: Yes
Araceli
May 06, 2021
Very straight forward & hours are grear
This is a great storage facility
Recommended: Yes
Samantha Clark
Apr 24, 2021
Easy move in
I needed storage quickly and was not disappointed. The employee walked us around the location and also made sure I was aware of how to get to where I needed in the building. I feel comfortable with how secure ghe building is as well. Overall a great experience and I would highly recommend.
Recommended: Yes
Les Hines
Apr 11, 2021
Cleanest facility we have ever used at an incredible value to boot.
As we are new to this facility, I can only give a first impression review. All I can say is WOW! What a clean and bright facility. Spacious elevators and easy to navigate. The only concern would be the potential of congestion if a lot of people arrived at the same time. But for today, no issues. Overall, great central location, clean and bright, and a great value!
Recommended: Yes
坐
Mar 31, 2021
Fast efficient rental process, clean secure facility
Chelsea was great! New clean and easy to get to facility. It’s secure and convenient loading area.
Recommended: Yes
Moses
Mar 29, 2021
Nice and clean
Great storage place. Lowest prices that I could find.
Recommended: Yes
Robin
Mar 02, 2021
Convenient
Nice big elevators. Plenty of carts to use
Recommended: Yes
Barbara Loos
Jan 17, 2021
Great facility
The facility is nice, we love the garage which allows for loading and unloading out of bad weather. Good customer service and helpful in finding a size.
Our only complaint is that when we went to move in first load the floor was really dirty.
Recommended: Yes
