Jan 06, 2021
Disappointing customer service and cleanliness
I have had a unit for approximately 4 years. In past year and half there have been several new employees. The building is no longer kept clean, roaches are showing up dead and alive in hallways. Outside the buildings are not kept up. My experience is when things cosmetic go downward the more important things plummet also. After arriving on several occasions to a secure code door being left open, people blocking exits and the employees will not address time has come to move. I think the last straw was walking in the bathroom with tiolet paper all over floor and trash overflowing. I no longer feel as facility is safe, clean or secure.
Jan 04, 2021
Very easy. Customer service was fantastic
Thoroughly enjoyed everything about my trip to this facility.
Jun 09, 2020
Very pleasant personnel.
Will highly recommend Life Storage. Very helpful and informative. Excellent customer service.
Christopher P Combies
May 20, 2020
Very good information, direct and to the point
Unfortunately I had a conflict with another person that rented a space at this facility, i store my vehicle at this facility and needed the other renter just to move his vehicle for a quick minute so I was able to back my car out of unit. The other renter became irate using treating language and bodily harm, i reported this information to those at the front office they took immediate action with the other individual (renter) come to find out that with his actions and words he was asked to clean out his unit and leave the grounds. It was great to see that Life Storage and it's employees have the backs of the average Joe's just trying to go from day to day without any hassls especially when all this gentleman had to do was move his truck out of the way. So two thumbs up to storage facility as well the employees that had my back, Thanks Again Chris Combies
May 05, 2020
Nakia was amazing! Fast response. She did everything to make sure I found my unit and assisted beyond that.
Apr 04, 2020
Great deal, unit has damp smell, probably why it was inexpensive
Great price, agent was great. Unit has a damp smell so probably why it was a good deal
May 16, 2019
Helpful staff and good central location.
I found the staff very friendly and helpful in both storage space selection and reviewing operating the new cylinder lock operation. I would definitely recommend this facility.
Cynthia M Mogan
Apr 15, 2019
Easy process, clean, good prices
Mar 25, 2019
Amber is awesome and I was so grateful for her help !
Mar 25, 2019
Quick & Easy
Unit is exactly the size and price I need. Convenient access hours.
Mar 19, 2019
Simple and easy. Nothing crazy. Nothing hidden.
Mar 12, 2019
Customer service was fantastic !! Very helpful with my move in needs.
Jessica in the office was so helpful with my check in and getting arrangements for my move in. She was a good sport working past office closing time. Other places would have said come back the next day. Will definitely recommend them to family and friends.
Feb 08, 2019
Very clean, easy access
The staff is super friendly and corteous!
Jan 31, 2019
Well kept facility and superb customer service!
Everyone was super helpful and the storage unit was exactly what I expected!
Jan 19, 2019
Amanda is very nice and knowledgeable. They had a great deal going on with one of their spaces. Great customer service. Made sure I was getting the right size for my things.
Dec 19, 2018
Great service and happy people
Oct 28, 2018
Quick and Easy
Very easy process, Amber was a pleasant breath of air on a day that was exhausting. Facility is nice and clean, and most importantly, secure.
Jul 19, 2018
FINALLY FOUND THE ONE
I am so pleased with life storage, I just cant even tell you the nightmares I've had with some storage places. It's just ridiculous. But life storage was so easy to move in to, the staff is so friendly and sweet, and having access up to 10pm has been a life saver! Thank you!!
Jul 05, 2018
Great customer service!!
Great customer service here. I was very happy with all the help from the ladies in the office.
Sep 18, 2017
Great place! Friendly and clean!
Very satisfied with this facility!
Sep 10, 2017
Everything went as planned
Place was nice we got a lock that no one can break and they offered insurance which was nice.
Jul 25, 2017
Staff was friendly and units are great - highly recommend.
Jul 17, 2017
The staff was very helpful and facility was extremely accessible, clean and up to date
Jul 07, 2017
Good to go
Good to go. They were able to get me in quickly. Sparefoot was a bit misleading. The ad( I took a picture) said the second month is free. Life Storage told me it was 1/2 off instead.
Mar 28, 2017
Decent pricing but excellent service
Everyone we've dealt with has been fantastic. I enjoy the e-mailed information. We obtained the room due to the new facility, the climate control and the great up-front pricing.
Mar 11, 2017
Very kind and polite, would totally recommend to everyone
Mar 04, 2017
The place is clean and convenient
Mar 03, 2017
Everyone was nice and professional
The place was clean and my unit was easy to get to
Mar 01, 2017
Your place is nice, clean, and very affordable
Feb 05, 2017
Great place to store your stuff
Going through construction hence the 4 for cleanliness but the place was great.
Feb 02, 2017
Excellent value for price
Went out of their way to get us in at the last minute AND with a great price
Jan 31, 2017
Would use again
Great staff. Nice clean units. Very accommodating.
Jan 31, 2017
Reasonable and close
Worked with us and our busy schedule to make it easy
Jun 24, 2016
Real hapy with the service the people are real nice
May 03, 2016
Good location, would like the unit to be a little cleaner and have 24/7 access.
Mar 03, 2016
Great friendly experience
Feb 28, 2016
Friendly Clean and convenient
Friendly Clean and convenient
Feb 03, 2016
clean and friendly service great customer service too! Thanks for all your help
Jan 21, 2016
This is a great place and the customer services is outstanding
Jan 19, 2016
Very friendly and great service. Recommended for all
Apr 06, 2015
The whole process was easy and affordable.
We love the fact that because we are a business we have 24 hour access.
Mar 29, 2015
Excellent. Paul was extremely helpful and met all our desires and requirements.
Jan 20, 2015
Very, very good experience
The staff was excellent, and free use of their brand new truck was wonderful! My unit was super clean, well lit, and secured. I would definitely recommend this place!
B THERRIEN LLC
Dec 14, 2014
Convenient, many different locations to choose from, fast easy access, pleasant staff, and LOVE SPECIALS!
Oct 30, 2014
Jan 16, 2014
The staff was outstanding and very nice.
You can tell they care about their customers
Sep 06, 2013
Smooth and fast
Jul 21, 2013
Convenient, Clean and Customer-Service Star
Uncle Bob's was available, helpful, clean and secure. No complaints - only accolades! Thank you, Uncle Bob's!
May 02, 2013
Mar 21, 2013