Aug 01, 2021
Great storage facility
Great spacious, secure and clean storage unit.
Jul 02, 2021
Kim very efficient and energetic
Just moved in and everything seems to be fine.
Jun 03, 2021
Very good storage facility
I really like the storage facility for many reasons. They have excellent customer service with a smile on their face. They are very thorough with their information and always there to answer as many questions as you have. Darlene and Kim are very good at what they do and are very knowledgeable and organized. I really appreciate them both.My storage unit was very clean and ready to go. I would definitely use this storage facility in the future and recommend it to anyone.
Apr 17, 2021
Easy Move in
Was able to move in same day. Paperwork can be done on line or in office.
Oct 17, 2020
New manager.kim is very friendly.
New manager kim is very friendly
Oct 17, 2020
I have a storage unit somewhere else n kim worked there..she is very sweet n she helped me out ALOT..she is a sweetheart..she is very gd at her job n i think y'all added a great person too your team..i feel very blessed too have met her..love ya kim..
Oct 22, 2019
Darlene helped me get checked in quickly and showed me to my unit. The outside unit was clean and easy to open. She showed me how to work the lock and make sure my unit was locked. Great experience. Thanks Darlene, for all your help.
Dec 30, 2018
Friendly people, competitive prices and a clean inside space.
Needed a small climate controlled space for clothes. Life Storage on 4929 Shell Road in Virginia Beach had a great price on monthly storage. I feel confident in the staff, facility and neighborhood to keep stuff safe, secure and in good condition until needed again.
Apr 02, 2018
Great service, great quality!
Only took me 5 minutes to reserve and obtain a storage unit. The employee working made sure I knew everything about there facility and had everything I needed for an easy move.
Dec 02, 2017
Quick and easy
Didn't know this easy to use service was available. Great price offered which was cheaper than the facility offered. Allowed me the opportunity to compare side by side pricing with other near by facilities..
Mar 21, 2017
worth the 5 extra bucks to make it a 24 hour facility.
love it love it love it
nice neighborhood i feel totally safe with my stuff
Jun 30, 2016
Ellen in Virginia Beach ROCKS!
Ellen Masterson at the Shell Road office in Virginia Beach, is AMAZING! She was so helpful with getting us set up.....and because we arrived at 5:45pm, she ended up sticking around after-hours, just to make sure we were taken care of! Thank you, Uncle Bob's!
Jun 22, 2016
Clean, affordable and exceptional service.
The service was thorough and exceptional. The unit was clean and convenient. Easy access. Would recommend to anyone. Moved from another facility and couldn't be happier!
Apr 12, 2016
They were suppose to bill my company for the payment instead I had to pay and get reimbursed my payment inconvenienced couldn't tip the movers what I normally tip due to confusion
Apr 07, 2016
Uncle Bobs was really really friendly, efficient and helpful. They give you free usage of their moving truck for a whole day with renting a unit. they are not climate controlled but they are secure and clean. the staff is very knowledgable and the environment was full of character. they have a resident cardinal who likes to look at himself in your car mirror.
Jan 20, 2016
Jan 16, 2016
Customer service and very clean
Dec 13, 2015
This is my second time using Uncle Bob's Self-Storage. The Manager is a wonderful lady! Her trainee was vey nice as well. They are extremely helpful in guiding you through the paperwork and help picking a unit and smile alot! I have recommended them every time i have been asked about one! :)
Jul 22, 2015
Easiest time renting a storage unit ever!
Darlene was super sweet and helpful. Took no time at all to rent unit and begin moving in. Never realized they were there until yesterday.
Only (not big) issue was that the hallway to my unit smelled a little funky...not the worse but a little unpleasant.
May 05, 2015
Danielle was very helpful and great to work with!
Danielle was excellent to work with!
Dec 30, 2014
customer service was great
price was the best around. customer service was great and friendly.
Dec 22, 2014
Unit was ready when request the staff was professional and helpful. They even offer the use of their truck--for free.
Aug 03, 2014
A few move-in issues
Made a reservation for storage unit through Sparefoot for $47/month. When I went in to sign contract, unit was priced at $51/month. Representative on site was not able to make change to computer generated contract, or to the amount that was billed against my credit card. She had to make pen changes to contract, and issue me a credit against following month's rent in order to reflect pricing from reservation rate. Additionally, when I needed to gain access to the unit (night before overseas deployment) I was unable to enter facility due to the fact that automated gate was broken. I called emergency number three times over the course of about two hours, and was told that area manager would contact me in order to get me access to facility. Area manager did not make contact with me prior to my leaving US.
Jul 12, 2014
Feb 04, 2014
Feb 04, 2014
Super storage satisfaction
Great value, easy-move in, super helpful staff. [Thanks Darlene!] Safe area + other perks; Yes- free storage truck rental! Glad I ended up at Uncle Bob's!
Apr 30, 2012
Nice facility, good value
This is a nice facility in a nice area. Move-in went smoothly. Staff (Pam) was very courteous and helpful.
Jan 18, 2011
The manager at this facility went out of her way to see that I was happy with my rental decision. Karen was very personable and polite. I highly recommend Uncle Bob's on Shell Road VB.