Jan 04, 2021
Great service by LaTanya
Thank you for the email and text updates, welcoming and contract, etc. Very helpful
Jun 06, 2020
Hello, my name is Agnes C. The Customer Service is A+. They Friendly, the property is clean As Always. The people Respectful.Helpful. Yes I will Recommend this Facility to all my friends, Relatives,etc thank you I appreciate it. Thank you
May 23, 2020
Considering the current situation (COVID-19) I have to say that the ladies at this facility that helped us on the day we moved in were great. The location was clean, easily accessible with our 20' U-Haul behind our mini van.
May 19, 2020
Great price, better manager!
I just moved to Napa, CA from Boston. This was the best deal (free first month, AAA benefits & discounts, open 24/7). I trust my stuff completely here.
Mar 19, 2020
Service amid Pandemic
Grateful for professionalism of staff and facility. Had a sudden emergency that resulted in me have 48 hours to move belongings. Although store front closed, using online and phone service I was able to secure unit and get AAA discount. Very happy with service and facilities very well taken care of.
Jan 29, 2020
Friendly and welcoming staff
Very friendly and welcoming. Facility is kept in fine condition and the alarms do work along with the video feeds.
Oct 08, 2019
Great service & clean facility
Oct 06, 2019
friendly staff and clean storages
Aug 28, 2019
Very much so... Staff is on it.
Storage Branch Manager... Tanya has been crazy cool & Helpful from my first visit thru my move-in and beyond. Thank you Tanya.
Jul 07, 2019
Hours could be better
Hours could be better and it's closed on sundays
Mar 30, 2019
Best Storage Rental Experience Ever!
This place has s awesome! The customer service is exceptional! I got sick during my move it, got the flu. They allowed my brother to complete my move for me, turn in the moving truck and receive my deposit. They called me the following day just to say they hope I felt better. Wow! The unit was super clean and they helped me out in any way they could. Love this place!!! Will use them again if I ever need a storage. I highly recommend Central Self Storage, you will be glad you did. They make moving easy and fun!
Mar 08, 2019
Customer service very helpful. Very friendly. Storage unit clean.
Jan 21, 2019
Customer Service Excellence
LaTanya took exceptionally good care of us. She reviewed pricing and size of units to fit our needs. No rush. No pressure. We felt we had great service. Thank you, LaTanya. Looking forward to getting our own campground golf cart!
Holly St. Amand
Jan 15, 2019
Clean, upscale, wonderful customer service
Clean, upscale, wonderful customer service! I originally made a reservation with an alternate storage facility. Upon arrival they mysteriously lost my reservation and were unable to honor their original quote even though I showed them my email confirmation. So I moved on to this storage facility where I was greeted by a man named Jamie. He was undeniably friendly, extremely knowledgeable helped me pick out the perfect unit made my experience a very good one to say the least! Prices are very competitive the storage facility itself is extremely nice and I am very pleased with my visit and my decision to make that the place where I keep my important belongings because of the confidence instilled in me and itâs safekeeping by the assistant manager Jamie. I would recommend this Storage facility to family and friends alike.
Sep 08, 2018
I was very pleased with my decision to store my things at this facility. This was my 1st storage unit and the lady there was very helpful and pleasant.
Feb 26, 2018
Great customer service and fast professional service
I was very pleased with the service I received great customer service very clean facility I got taken care of very quickly and was moved in my swords the same day I appreciate all the help that I got from everybody and I'm very happy with my storage thank you very much
Jan 30, 2018
Great service, clean facility
Really easy check-in, and the customer service was prompt and friendly. The unit was easily accessible and the facility is spotless.
Dec 17, 2017
Good location; always clean. Rates seem pretty high.
I like the location and the security is good. The staff, who are always courteous, keep it clean.
Dec 15, 2017
Great staff; clean & quiet location, but rates keep going up.
Good location, very helpful and courteous staff. Maintenance is good; it's always clean. But the rates keep increasing every year. Makes me wonder if they're actually trying to encourage turnover.
Nov 16, 2017
I l think the storage is great. The manager is the best! Thumbs up for Tonya, she is the perfect example of what customer service should be
Aug 08, 2017
Good place to keep your important stuff.
A well secured place. The manager and staff are friendly and very helpful.the place are clean and easy to access. Like the free use of their truck for moving. It does help us saves a lot of money.
Jul 08, 2017
Great service. Good place.
I got to use the truck for free (plus $20 for comprehensive insurance). One month free rent.
Jan 23, 2017
I'm happy to have my space unit in Central Self storage.
Jul 01, 2016
Good staff! and plenty of room plus excellent value!
May 24, 2016
Great place to store your stuff
The facility was very clean and near my location. The attendant very helpful and polite.
Apr 25, 2016
Tania is very accommodating and friendly. She has a lot of patience for some one who has to deal with strangers all day long.
Mar 15, 2016
This is the second time i rent a storage unit there i traveled 45 minutes to this central self storage becuase its the most clean safe and friendliest people working there is
Mar 04, 2016
Everything was clean. Newly repainted clean. LaTanya made everything easy and helped us with transportation, information. She explained and showed me how secure everything was.
Mar 04, 2016
The lady was very sweet n extra helpful
Feb 14, 2016
Looks like it will work out well.
Oct 25, 2015
Sep 19, 2015
It was surprisingly pleasant thank you
Apr 21, 2015
Apr 20, 2015
PRICED TOO HIGH FOR AMOUNT OF SPACE
Outstanding experience. However for the amount it costs to rent a space, there should be carts and hand trucks available, at no charge.
Apr 19, 2015
The call service was quick, friendly, and easy.
Edward and CJ (or EJ) were both very helpful. They answered ever question I asked with no problem at all.
Apr 14, 2015
I agreed on almost everything except the extra $20.00 fee; which I don't consider justified.
Feb 28, 2015
Great staff, very personable and professional! Clean, organized and secure.
Jan 20, 2015
the price is high but you have to have somewhere to put ur stuff when you have no where to go .
Sep 25, 2014
Awesome customer service on-line AND in person!
Aug 07, 2014
Mar 08, 2014
My experience was wonderful. Going through a very stressful time in my life and I can't say enough good things about the Property manager La Tanya Thompson. She was very understanding when I misunderstood about picking up the truck and was so nice about everything. She deserves the highest kudos!
Feb 15, 2013
Very good customer service, safe and clean I plan to stay Thanks Maryann Bet