Apr 01, 2023
Great storage Unit
Great location and easy process.
May 18, 2022
Good manager on duty. Friendly and engaging, especially on cars
May 09, 2022
Customer service fantastic
I'm just moving in so far great experience
Apr 17, 2022
Great location and excellent customer service.
The grounds are clean and well maintained. The price is very competitive and the customer service was excellent.
May 13, 2021
AAAA Self Storage
This is my first experience renting a storage unit. Kathy was so willing to help me figure everything we needed to know regarding everything AAAA offered. We were able to use the Veterans discount and get a great discount and got a free month free. I would recommend AAAA Self Storage to all family and friends.
Dec 15, 2020
Safety 1st! Awesome customer service & accurate information!
Ms. Williams is terrific, she greeted me asked if I needed additional instruction or direction upon arrival. Once I had finished the move she offered to answer any question or concern I may have had. If you love great service from informed and trusted source then place you belonging at AAAA.
FIVE STARS UP!!!
Aug 06, 2019
Very friendly associate and was very helpful and quick.
Jul 26, 2018
Clean unit. Secure access. Convenient location
Jan 08, 2017
Very friendly! Clean, large unit
Aug 24, 2016
AAAA Storage Highly Suggested
The storage facility owner that I had the pleasure of working with was professional, accommodating, and extremely personable. The facility itself is well-kempt, and the prices are very reasonable.
Jul 25, 2016
Easy check in and good experience
I came in a couple of days early on a Sunday towards their closing time. The rep quickly and efficiently set me up with my storage unit, and quickly, thoroughly went through the sign-up process and setup my unit.
Jun 20, 2016
Clean facility and easy access to storage unit
Apr 03, 2016
Was convienent and efficent. They honored my sparefoot price. I was in and out.
Dec 24, 2015
Very good people, clean and safe too! Would recommend to others
Dec 22, 2015
Very clean, well managed, secure and easy to use facility.
Dec 20, 2015
Stafff was great, as well as the service
Oct 10, 2015
The office was very clean and everyone was very friendly. Spaces was nice and clean also.
Oct 04, 2015
Works for what I needed.
Unit was clean and ready, but a little hard to get to with dolly provided. Climate controlled units are a little on the warm side. Got a great deal for firat six months, but after that rate will go much higher than other units in town. Hopefully will be out by then. Staff was friendly and helpful.
Sep 21, 2015
Attendant very nice. Very helpful
Jun 27, 2015
Storage unit is perfectly fine.
Unit is fine, but access to gate code is difficult.
May 31, 2015
It the greatest deal you can get right now on a big unit
May 20, 2015
Helpful and courteous staff, easy access.
May 17, 2015
RVA to NOVA !
Overall experience was good. I did run into an issue with another customer trying to move in, she stated my moving truck was in her way.
The lot is to small
May 16, 2015
Good, clean, safe storage
No complaints here, the staff was efficient and helpful, didn't feel like I was getting hit with too many hidden fees, got the first month free with AAA, and the place is clean and quiet. Felt like a little more could be done on security, didn't see a bank of cameras and doors to the indoor buildings are unlocked (once you're in the complex). But it's clearly up to date, the pin system helps, and I feel very comfortable leaving my possessions in their care.
May 01, 2015
Apr 24, 2015
Easy move and helpful customer service - appreciated the assistance.
Apr 06, 2015
Good deal but don't like money surprises
This location offered a good monthly rate, and the $15 admin fee was disclosed on the reservation. However, the $12/month "Personal Protection Plan" that is, apparently, required in this facility is a turn-off. It's still cheaper than the competition, for the 6 months that this pricing holds, but not as much as I thought when the price was displayed. Since I had no choice to turn it down, this should have been included in the rental price confirmed and emailed to me.
Apr 02, 2015
Quality Service, Quality Price
Staff was very helpful in us securing our climate-controlled unit. Very friendly and professional.
Apr 02, 2015
Fair Pricing - Confusion About Discounts
I rented out a 10x20 climate controlled unit. It was relatively clean, just needed a quick sweep. The manager was very professional and personable, but there was discrepancies between the deals offered on SpareFoot by AAAA corporate and the deals offered by the AAAA franchisee on this site. You can only receive 2 discounts, even if you are a AAA (not to be confused with AAAA Storage) member. Call first before assuming that you can get one month free + a discounted rate. You will also be charged a liability fee monthly and a 35 dollar/month fee if you choose to have electricity installed.
All in all, I am pleased with my experience thus far.
Mar 29, 2015
Customer service was excellent!
Mar 28, 2015
EXCELLENT CUSTOMER SERVICE
They facility was clean, neat, the office immaculate and the Customer service was outstanding! I would recommend this facility to everyone!
Dec 10, 2014
Dec 04, 2014
Oct 05, 2014
We had a great rental agent! Mr Danny Smither was personable and knowledgeable. He was professional but friendly. We only were there that long because we enjoyed talking to him!
May 06, 2014
Needed large climate control unit quickly
Located a 15x20 climate controlled unit; clean unit and property, professional staff.
Dec 31, 2013
Great Experience... Very Friendly, Helpful And Professional!!