Shenicka Jones
Aug 21, 2023
Great service
Service was excellent, the process did not take long and I am very satisfied.
Recommended: Yes
Brian Buckley
Nov 30, 2022
Absolutely Perfect, Amazing Staff, Safe and Secure
Best experience that I have ever had renting a unit from Jesse at 3107 Lake Drive. He was fast, super friendly and their prices are the best in Texarkana. I would recommend them to everyone as I love the security and staff.
Recommended: Yes
Paula Plattner
Sep 04, 2022
Moved in
Very clean easy access employee was nice and helpful
Recommended: Yes
LaTonya
Mar 09, 2021
Very professional
Very professional smart very friendly answered my questions properly told us about the lock we should get and the pricing of it storage was clean very respectful
Recommended: Yes
Vallerie
Jul 03, 2020
Friendly Staff, Terrible Units
I never leave reviews because I hate to complain, but decided I needed to in this case. I rented a unit here from January 2020 through June 2020 to store a nearly brand-new king tempur-pedic mattress, and came back to find it completely ruined. There were cracks in the floor of the unit, and whatever seeped through the cracks damaged my mattress completely.
The mattress was kept in a bag, and I bought it from Ashleyâs a few months prior to storing it here. I solely rented this unit to avoid buying a new mattress since I spent so much on this one. The monthly insurance they require you to take out wouldnât cover the damage, and U-Store-It wouldnât do anything about it either.
The staff is friendly, but I personally didnât want to waste $1500+ on a mattress and monthly storage/insurance fees just to have to throw it away after a temporary situation between moves. The process with trying to get the situation resolved was far too long just to be told they canât do anything, but at least now I know Iâll never use a storage unit again regardless of how nice the staff may be!
Recommended: No
Melodie R Rich
Jan 16, 2020
David is a saint from Heaven
David has always been so kinda to me Everytime I see him. He's an angel from God.
Recommended: Yes
Cathy Hamilton
May 14, 2019
most awesome facility
Reservation process was very easy. when I went in to fill out the paperwork the manager was super nice And it took no time at all
Recommended: Yes
Emilee Rose
May 25, 2018
A great storage facility and I would definitely recommend it to a friend.
The customer service is very nice as well as the facilities.
Recommended: Yes
Rev. J. C. Brown
Jan 04, 2018
Iâm very satisfied, thank you.
What more can I say, Iâm satisfied!!!!!!
Recommended: Yes
Briauna
Sep 25, 2016
Greatest experience ever for a first time renter
The representative was very professional, she explained everything so well she even interacted with my 2 year old son well!! The space was a little tight but was very clean! Great experience
Recommended: Yes
Gini
Aug 13, 2016
Awesome customer service
I was very relieved to find a company that was open all night. I had an urgent need at a later hour and being able to rent a unit was one less concern
Recommended: Yes
Gini
Jul 26, 2016
Great Service
Brenda was absolutely wonderful in explaining things and getting my lease finalized. I will recommend this facility to my family and friends.
Recommended: Yes
Maraquet
Nov 07, 2014
Love it
Recommended: Yes
