Aug 17, 2022
Good, Clean Unit, Easy Check-in
CubeSmart made it easy to check in the same day that I booked the unit. Their phone support is great and very responsive/easily available and helped me to get checked in after the management office had closed. Upon getting the unit open, we found it to be very clean and tidy and ready for us to move in.
May 09, 2022
Easy and convenient
The application process was super easy. Everything was very clear and efficient.
Mar 09, 2022
Great place.Very clean.Sales people are very nice
Nov 09, 2021
Clean, courteous and reasonably priced!
We arranged the rental on-line, which was extremely easy. On arrival at the facility, the manager had our paperwork and we were done in under 10 minutes. The manager was very courtesy and the facility has all the supplies you need. Our rental space was clean and easy to access.
Oct 17, 2021
Person on phone very helpful.
Aug 12, 2021
Great storage units!
Best priced climate controlled storage facilities I could find in the area. Still higher than prices were 2-5 years ago but not bad!
Aug 10, 2021
Great customer service. I received so much help throughout the process. Very quick and easy.
Feb 26, 2021
There man work in there he doing good show me cube and find perfect fit and everything alright with price and bonus is he good gesture with Deaf it great customer service
Jul 15, 2020
Awesome NO HASSLE service.
Steven was very helpful. Great no-contact customer service. Applied online, got a call a few minutes later with my gate code, and there was a lock waiting inside the unit when I showed up 30 minutes later.
Quickest and easiest service I've had dealing with storage units.
Mar 25, 2020
Terrific customer service
It was an easy quick process to get going.
Feb 05, 2020
Easy and convenient
Right off the highway, great price, friendly customer service, easy access. Not much more to ask for out of a storage facility.
Sep 09, 2019
Manager was efficient and friendly.
Place is clean and easily accessible
Mar 27, 2019
Easy access for unloading our trailer
Jan 07, 2019
Very pleased with facilities and experience thus far.
Nov 15, 2018
Best prices around, easy move in, no hassle and the employees were nice
Easy as 1 ,2 ,3 and i was in my unit
Jul 27, 2018
Was a last minute thing but everything went smooth and good!
Jan 31, 2018
Very good customer service! Excellent facility.
Very friendly and helpful customer service.
Prices are a bit high but the facility is clean and well kept. I am very happy overall.
Nov 12, 2017
Best customer service ever
We had to hurriedly find a place for our stuff in a very, one moment to another type move due to work. We brought our things from East Texas you Austin and the manager there Laurie was awesome from reserving to payment to bringing us dollies to get the heavy stuff out of the moving truck. Iâm confident with using this facility!
Oct 22, 2017
Consider Cube Smart for storage needs in Austin.
The staff was friendly and helpful and the facility is well maintained. The pricing of the units cannot be beaten considering the overall quality. I couldn't be happier that I moved from my previous storage facility. I was even offered bottled water during the move.
Sep 29, 2017
Front office was great, great location for our needs.
Oct 25, 2016
Excellent customer service. So clean.
It actually was a pleasure. The staff on-site were extremely helpful. Even took some of the old boxes to the trash for us. The facility was very clean, especially the bathroom. It was a huge help to have the moving dollies in the hallway for our use.
Aug 17, 2016
Nice storage. Accessible to my house!
Great staff nice place! The storage was clean. Roads good. Storage room was dry.
Jul 26, 2016
Great space for Price, customer friendly and up-to-date on technology!
Jun 13, 2016
My experience with CubeSmart in Kyle, Texas and employee Melissa was wonderful from start to finish! Their prices are competitive, they responded quickly, they communicated efficiently, their office and storage unit was extremely clean and Melissa was very helpful with the personal insurance aspect. I highly recommend CubeSmart!
May 29, 2016
Great Customer Service from online to in person. Fast,Friendly, and very informative.
Dec 09, 2015
great place and location
Overall a wonderful place to store your extra items.
Dec 08, 2015
Clean facility. Excellent customer service.
I am using the unit to store our furniture while remodeling. Facility is clean and easy to access. Staff is friendly and professional.
Sep 04, 2015
excellent customer service
clean, organize, great people, good prices.
Jul 22, 2015
Very friendly staff and great price just anytime we have gone to our unit the gate is always open never see it close
May 07, 2015
One of the staff wasn't very courteous or helpful, but the lady that showed me the unit and did my paperwork was friendly. The place was clean and it was easy to move in.
Feb 19, 2015
Jan 27, 2015
Great people, great location.
Love the people there, convienent location. Hate that I have to get out of my vehicle to key in the gate code.
Jan 27, 2015
professional great worker you all have there...totally satisfied customer right here... ;)
Jan 15, 2015
Nov 20, 2014
Great Price for a Great Unit
Offers indoor, climate control for those extra-special valuables which I appreciate. Front desk is always really helpful and very polite. Way better deal than anything in the city of Austin.
Nov 13, 2014
Friendly staff (Hannah). very helpful. came in looked at the unit filled out paperwork. done in 15-20 minutes
Easy access off interstate. Impressive security. Friendly staff. Good rate. Was a good choice for us.
Oct 03, 2014
I had a great experience. The manager was very informative and had great customer service skills.
Sep 03, 2014
Best Deal Around
The website had a great deal, it was an easy online reservation process, I received a follow up call right away, I got there and was given a tour to see if I wanted to go through with the rental of the unit I had reserved. The staff was very friendly and I was efficiently and promptly assisted, all my questions were answered, the process was fast, and the best I could find closest to San Marcos, Tx. The hours are also very convenient.
Jul 23, 2014
Jun 23, 2014
Hannah the on site manager was great. It was a quick and simple move in process.
May 28, 2014
Helpful staff, clean and secure facility. Couldn't ask for more!
The office and facility are super clean and the staff is very helpful, quick and personable. I was able to buy my lock there on site and the staff member made sure I received any discounts I was eligible for. Good price for climate controlled unit.
May 23, 2014
Overall fast and easy. Other than price I am happy with everything
May 19, 2014
May 16, 2014
Great customer service, clean storage.
May 05, 2014
I was happy to get such a good deal, with one free month, which made up for the high admin fee of $22. The unit was clean, which is important to me. The manager was nice. The paperwork took awhile - wish I could've done that online. Also, I wish they offered less than the $5,000 insurance for $12. I only needed half that and would have liked to pay about $6. Overall - a good value.
Mar 12, 2014
Mar 06, 2014
Feb 06, 2014
Overall not a bad place. I would suggest that on the website that it is posted in plain view about the insurance charges for the units. I don't like getting side swipped with additional charges.
Feb 04, 2014
Got climate controlled for less than most competitors non-climate controlled. Excellent customer service. Reccomend to anyone needing help with storage!