Silvia Uribe
Jun 02, 2023
It can be improved
I only have two issues One is inconsistency one building closes at and the other at pm why? it is just inconvenient to customers and it has no other reason that annoys and inconveniences your customers.the second was I was informed a lock was going to be left for me to use if I need or wanted. No lock was left but that was no problem for me since I had my own
Recommended: Yes
Renee Middleton
Mar 31, 2023
Wonderful value
Great very nice clean friendly
Recommended: Yes
Melinda Storzillo
Jan 26, 2023
Nice facility
Very nice, clean facility. Well kept & easy to access
Recommended: Yes
Maria
Oct 01, 2022
Good location and maintenance
I like the place, it’s a good location and it has good maintenance
Recommended: Yes
Amu
Sep 04, 2022
Horrible experiences
I have cancer and everytime I went to my unit nobody was in the office despite it was opening hours. Then while I was in the hospital my lock was cut. But I tried to pay in person multiple times with the door locked during opening hours. The staff seems shorthanded and overwhelmed. I payed 200 more to my moves bc we waited almost 2 hours for the door to open. I expect a call from the district manager about some kind of compensation.
Recommended: No
James Stone
May 17, 2022
Nice facility
Chandice is the best! I really like her. Mi Amiga
- James
Recommended: Yes
Alvin C
Feb 02, 2022
Price gouging
Mad as he'll another $35 hike with a $22 hike 4mts ago. RIDICULOUS
Recommended: No
刮
Jan 07, 2022
Online Convenience.
Great customer service. .........
Recommended: Yes
L. Jones
Dec 27, 2021
Great service!!!
Mrs. Erica did a wonderful job answering all the questions I had about the facility and moving in.
Recommended: Yes
Jamie
Nov 03, 2021
Enough carts!
They actually had enough carts for people to use!! Easy. That’s really all it takes.
Recommended: Yes
Christopher
Aug 16, 2021
Wonderful people at the front
Wonderful place I will be telling all my friends about this place
Recommended: Yes
Kelly
Aug 15, 2021
Great location. Very secure. Friendly staff.
Great location. Very secure. Friendly staff.
Recommended: Yes
Keith Kirk
Aug 05, 2021
Great storage unit
We are very impressed with the customer service and the storage facility. The only thing we were not happy with is we got an internet rate, which was a very good rate, and the unit we were assigned is at the very end of a hallway and there is practically no light and it is very dark. We asked about it and they told us it was because we got the internet rate...it was a little disappointing to us.
Recommended: Yes
Alice
Jul 03, 2021
Clean, cheap, units.
Great, easy to get in and out, well-kept and clean. Units have high ceilings so even small units can fit a lot of stuff. and unbeatable price.
Recommended: Yes
Zauder Castro
Jun 25, 2021
Brand-new high-tech storage
This one looks so new it's like it was built yesterday. I enjoy the access gates, which provide extra security, and the fact that you can open them with your mobile, as well as the elevator. Not even my overpriced condo work like that.
Recommended: Yes
Aubrey Livingston
Jun 24, 2021
Great experience with Candice
Awesome customer service experience
Recommended: Yes
Sheereen
May 30, 2021
Had to wait over an hour to receive my lock
I filled out my paperwork online and It included a fee for a lock. I walked in and asked for the lock and Johnlyn said “it should be on your unit”. I went to my unit, moved my stuff in, and there was no lock. I went back to the office to ask for a second time and the office was locked with a sign saying somebody will return in 30 minutes. So I left and came back in 30 minutes and there was a line formed. I waited in line for over an hour just to ask her for the lock that she should have given me when I first walked in. I asked again and she handed it to me. My stuff was in your unit with no lock and I wasted an hour and a half of my time because of your incompetent employee Johnlyn
Recommended: No
Kayla
May 29, 2021
Great service—recommend!
Great service from Johnyce! Clean facilities, easy to move in!
Recommended: Yes
Amy Q
May 17, 2021
clean, well-priced storage option
The move in process was very smooth. Storage unit was spacious, clean, and well priced.
Recommended: Yes
十
May 11, 2021
No complaints
Easy, clean, safe. Very easy and hassle free move in. I like that I got all details via email/text and was able to move in without any hassle. Great!
Recommended: Yes
Talar Wood
May 11, 2021
Great Facility.
Facility is clean and very easy to navigate.
Recommended: Yes
Adam
May 07, 2021
Convenient. Clean. Friendly staff.
Convenient. Clean. Friendly staff.
Recommended: Yes
Carlina Canelas
May 05, 2021
Easy can do online... good for busy people
Excellent check out for extremely busy bees...ЁЯЩПЁЯСН
Recommended: Yes
Jamie
Apr 22, 2021
Good storage in central location
For the price I was able to get through the site, I am very pleased with the storage unit I got
Recommended: Yes
Customer
Mar 25, 2021
Great place!
The customer service was nice:
Recommended: Yes
Pauline Meyerson
Mar 24, 2021
Seamless registration and move-in
Great front office staff! Patient in helping me download the app and get completely set up.
Clean facilities!
Recommended: Yes
HP
Mar 17, 2021
Big storage. (New)
Very patient and friendly staff.
Recommended: Yes
Jose Arellano
Mar 15, 2021
Great Facility
Staff was very friendly and property is very clean
Recommended: Yes
KM
Feb 28, 2021
Great facility
Clean facility with easy access and convenient location
Recommended: Yes
Ana Mitchell
Feb 04, 2021
Elevators need maintenance
On my move in date both elevators were broken and my unit was on the second floor. The stairs were locked and there was no way to
Get my items into my unit. I finally found someone to help me switch to a first floor unit after waiting for almost an hour. The associate was very apologetic and handled me with great care and customer service in the end.
Recommended: Yes
Annette Frazier
Sep 18, 2020
The Gulfton Public Storage is awesome
The Gulfton Public Storage is awesome. Great. Safe. Convenient. The employees in the front office are very helpful and knowledgeable. Very impressed with Public Storage
Recommended: Yes
Angela
Jun 02, 2020
Great facility!
Great location and very secure!
Recommended: Yes
Stephanie Madrid
May 26, 2020
King was very nice and explained...
King was very nice and explained everything to me quickly. He was very professional and really enforced the social distancing and 1 person at a time rule in the office. The office and overall location was very clean and neat.
Recommended: Yes
Marguerite Burgess
Feb 12, 2020
Public Storage on Gulfton in Houston, Texas
In December 2019 I moved my offsite storage items to Public Storage on Gulfton. The team at Public Storage there were very helpful, courteous and knowledgeable and provided excellent customer service. The facilities are very clean, well-maintained and secure. I am very happy with my decision to select Public Storage as my offsite storage provider.
Recommended: Yes
Fernando P
Dec 25, 2019
Property manager is a jewel
Property manager is a jewel. Chandice is professional yet personable.
Recommended: Yes
Tatyana Walcott
May 10, 2019
Save your money please and stick with...
Save your money please and stick with public storage
Recommended: Yes
Aida Dagher
Apr 15, 2019
Great facilities clean professionally...
Great facilities clean professionally managed. Good security. I would certainly recommend it.
Recommended: Yes
Andri Deal
Mar 25, 2019
Nice and clean facilities
Nice and clean facilities. Staff is helpful and friendly. Carts to help with your move and easily accessible elevators. Excellent place. Fully recommended.
Recommended: Yes
Oscar Reyes
Feb 12, 2019
Great place !!!
Great place !!!
Recommended: Yes
Alma P.
Jun 05, 2018
Brand new units
Brand new units, good price, very efficient customer service!
Recommended: Yes
