Mar 15, 2023
Great easy move
It was a seamless move into the storage the customer rep was very heloful
Feb 13, 2023
Very clean facility with wide drives. Easy to move a trailer.
Very clean facility with wide drives. Easy to move a trailer. Great customer service.
Dec 29, 2022
Fantastic Facility and Staff
Great facility and the facility manager is awesome
Dec 03, 2018
Clean and simple
The facility was clean and the manager made the process very simple
Nov 16, 2017
Although transitioning is a trial against time, THIS CubeSmart was willing to go beyond it's policy border. We were 3 minutes late to the access gate and had our toddlers with us. They allowed us in! What human kindness!
Jul 13, 2017
CubeSmart on Eldorado Pkwy is the best around!
This CubeSmart has the lowest price in the area for storage. I recently moved and needed a new place to store my things. I was able to upgrade from a 5x5 non climate controlled to a 5x10 climate controlled unit for only a little more a month. The place is impeccably clean and the staff are the most helpful I have encountered. I recommend this CubeSmart everyone!
Jul 09, 2017
Excellent customer service
The manager was extremely helpful and friendly. Also, got my first month free. Would recommend.
Jun 27, 2017
Great facility the woman was very nice I would highly recommend this place where she was just a little bit cheaper per month
Apr 24, 2017
Clean, safe, and convenient.
Great customer service!! Place was very clean.
Apr 11, 2017
Positive overall experience. Good customer service and clean facility.
Sep 28, 2016
Easy move in
Needed a storage unit after moving that was good price. Just wish they gave military discounts to retirees not just active duty.
Sep 14, 2016
Great storage place
Great service great hours, really glad I booked with them
Aug 30, 2016
They were very good and helpful
Aug 08, 2016
Awesome customer service and very clean!
Wonderful facility, very clean. The customer service was incredible! The staff was so friendly and helpful. There are cheaper storage places in the area, but we were too tired to look any further after being on the road for 3 days. The only thing that I wish they would change is that if you're in your unit after 10 pm, the gate won't let you out. We, along with others, got trapped. We had to call the central 800 number to get out. Very inconvenient.
Oct 15, 2015
Aug 13, 2015
call center mix up and lock in
Overall this was a great experience. I was quoted a different price when I called verses what they were able to give me at the front desk. because of the mix up; the front desk personnel were very apologetic, they allowed me a 24 hour access for that night. IT was very helpful, however the code didn't work and we ended up locked into the facility and 1 am. A call to the central number got us out, however I was told the facility would call me the next day and they never did. It was just more of an annoyance than anything else.
Aug 03, 2015
The best service around
We couldn't have found a better storage facility. The manager who lives on the property is very friendly. When you walk into the office the place smells very clean and nice. Very well taken care of. The storage had plenty of space. Open 7 days a week. Excellent service. We highly recommend.
Jul 02, 2015
Was not the actual size needed
The unit was not the actual size needed due to Frisco's fire safety law. I was directed to the facility on 9233 Westridge BLvd Mckinney Texas 75069, unit 4019. This unit was much nicer and he provided excellent service since it was about one hour before closing. I was disappointed that the Frisco facility actual size was different. It was very stressful. The Frisco agent was very nice.
Jun 25, 2015
Jun 18, 2015
Jun 17, 2015
The move was easy, hassle free.
Jun 16, 2015
Great Customer Service!! Good location and price..
Jun 14, 2015
Wonderful customer service
A woman, who doesn't live on site, brunette, middle age was so kind, patient, and really gave it her all to make me feel comfortable with renting from you. The grounds were very clean. I am extremely happy with my move-in.
Jun 02, 2015
This was was an incredible experience. The process was so easy and was well orchestrated. Everyone was so friendly and professional. The location is convenient and easy to get to. The added bonus was being able to use the moving truck for free. Thank you
May 25, 2015
Great location, clean, and great customer service.
Would definitely recommend to friends and family. Customer service was excellent, location is great, facility is clean, and access easy while being secure.
May 14, 2015
Polite and Clean
The Unit was as described. The ladies stayed a little late for me because I came a very long way.
Apr 21, 2015
Painless and quick set up
Nov 09, 2014
Great experience, found Steffie very knowledgeable on the various storage sizes, turned out I needed a additional space versus what was previously reserved.
Nov 04, 2014
proximity, easy access and friendly people
Aug 30, 2014
It was great!
Aug 07, 2014
Aug 04, 2014
Would do it again.
I was very pleased with my experience at Cube Smart Self Storage and the manager Zach and Stephanie were very friendly made the paperwork fast and easy about 10-15 mins, showed us the units available. They made sure we knew how to get in the codes hours of operation and let us use a dolly to move some items down the hallway. I was pleased enough to recommend a relative who needed storage within a few days of me taking this one. After Putting things in my storage unit I decided I would need another one and was helped the same nice efficient way I was with the first and the discounts don't hurt either. Thanks for all your help.
Apr 24, 2014