Oct 05, 2022
Very easy access even on the second floor!
We visited the site before we moved in. The assistant was very nice and showed us everything about our unit. We then moved our belongings a couple of days later and are very pleased.
Aug 14, 2022
Terrific customer service and simple process
Almost perfect. Very easy and quick process. Clean unit. Probably monsoon washed the little bit of dirt at entryâ¦ not bad though.
Aug 14, 2020
Joh then property manager to us to the...
Joh the property manager showed us to the locker, showed us the security involved in our area.
We are in the A/C unit area, and very pleased.
Oct 14, 2019
Dominique was wonderful.
Dominique was wonderful.
Apr 23, 2019
Quality employee makes the difference
I am a 72 year old woman relocating to the area. The front desk person, Jon, listened to my needs and then suggested the most cost effective way to storemy items. He further made sure I had addressed the issues to i surance and mold if my items were to be stored for a long period. Both I did not need and there was no presure on his part. He took the time to show me the j it before I purchased. He watched as I practiced opening the main gate plus the jnit door. All are reasons I gave a 5 Star rate - it is about your quality employee.
Mar 22, 2019
professional service, quick and proficient.Dominique was great in showing us through every step of the process.
Mar 11, 2019
Went very well
Went very well. Excellent customer service!
Feb 20, 2019
First Time Using a Storage Unit...
This was my first time ever utilizing a storage facility and I am so glad I chose Public Storage (Oro Valley). I received the greatest customer service from Jon. He went above and beyond to help me from start to finish. I really appreciate his recommendations on make my unit ideal for my goods while stored. I am at ease knowing my belongings are as environmentally safe and secure while deployed.
Feb 11, 2019
Good experience when leasing
Good experience when leasing, Dominique exceeded expections
Jan 22, 2019
I was impressed!
I was very happy with the entire process of securing a rental space. The employee was very helpful, efficient and pleasant. And the storage area was very clean.
Dec 26, 2018
Excellent service and convenient...OV storage
Excellent service and convenient location.been there before and things are safe.
Dec 05, 2018
A great experience and good service
A great experience good service and helpful manager.
Nov 30, 2018
I'm satisfied with everything
I'm satisfied with everything, but the lockers seem quite pricey for the sizes offered.
Nov 27, 2018
Excellent - quick, convenient, great customer service, the process to get my storage unit was seamless. I submitted a request online and got a phone call within 10 minutes! Highly recommend.
Apr 02, 2018
Great Storage Location and Organization
They set me up quickly and had all the paperwork very organized. I highly recommend this location.
Feb 08, 2018
Debra, the sales representative at the Oro Valley storage facility was outstanding in her efforts of renting to my wife and I a climate controlled storage unit. She answered all questions cheerfully and even demonstrated how everything worked in our unit. She is an asset to your facility! How can I accept the terms and conditions below when nothing is listed?
Jun 10, 2017
i had an amazing experience when working with ashleigh, not to mention how amazingly well organized the store looked. she assisted me in finding the unit right for me and i personally will always recomend this location in the future
Jun 06, 2017
We had a great "orientation" with ...
We had a great "orientation" with Ashleigh at Public Storage. She explained things well and was polite. Great customer service!
Jun 02, 2017
My husband and I stopped at Public Storage on N Oracle Rd today to inquire about a storage unit. We have never done this before and were so happy that Ashleigh was the person there to talk to! She is great to work with and gave us all the information that we needed to make our decision to rent a unit. Ashleigh is very personable, informative and patient. I think we will have a great experience at this facility. Thanks Ashleigh!
May 30, 2017
Very nice, helpful staff. Ashleigh was quick & attentive. Indoor climate storage is a huge plus in AZ heat. Very secure facility as well.
May 30, 2017
Ashley have does a great job. Facility is clean and well protected. Never had any problems at this location.
Mar 09, 2017
The Location was easy to find. Me and my wife went in knowing absolutely nothing about how to set up storage; luckily the lady in the front, Hayley was very informative, polite, and answered all of our questions. would recommend to anyone.
Feb 22, 2017
Great Clean Place
I would have given this place 5 Stars but because my storage is on the second floor I gave 4 stars. This facility is super clean. I would definitely recommend this place to anyone looking for a storage unit. Plus the views from the storage facility are breath taking.
Feb 08, 2017
No Night Lighting
The unit lighting does not come on at night.
Dec 20, 2016
Top of the line!
Terrific service! Ashley was wonderful!! Great facility.
Oct 25, 2016
A very pleasant experience, Harry, the property Mgr. is excellent!
As I stated before, the property mgr., Harry, was excellent! Very professional, knowledgeable and pleasant. He turned a rather long, but necessary amount of time, into a nice experience.
Oct 19, 2016
Very professional. Staff are professional and knowledgeable. Place is safe and clean. Would highly recommend this storage facility to others.
Oct 06, 2015
Customer service is great, location perfect and price is fair.
Inquired at 3 different companies and was happiest with the service Harry gave us at the location in Oro Valley.