Nov 09, 2018
disappointed in inconsistency of services between different Cube Smarts.
Somewhat disappointed that each Cube Smart has different policies regarding 24-hour access.
Otherwise facility and service is satisfactory.
May 11, 2018
Excellent customer service!
Excellent customer service. Unit was clean, conveniently located. Great price.
Feb 26, 2017
Excellent customer service
Very happy with the appearance and cleanliness of the facility.
The staff is fantastic!
Jul 23, 2016
They answer any questions you many have.
Great employees and service! It was my first time looking for a storage unit and the employee made sure I understood everything that I was signing. He was also had great responses to answer my questions.
Mar 02, 2016
Fine besides the mold
The unit is clean and dry except for the one spot of black mold on the wall
Jan 22, 2016
good people and clean, able to provide what I needed
Oct 04, 2015
Great central location. The staff was very friendly and helpful.
Sep 12, 2015
The service here is great! They were helpful, friendly, and so willing to accommodate in regards to my situation!
Aug 01, 2015
Personable and Sincere
Lorenia and Steven have gone above and beyond to assist us in what began as a complicated situation to a much less stressful and more manageable one.
From the get go, Lorenia understood our time constraints, and was empathetic by expressing that they are available to help by any means possible. She meant what she said! Not only did she and Steven handle our paperwork effectively and efficiently, But, allowed us the use of the lot's moving truck! It was very nice and rode smoothly. Much better than the competition by far! They were very attentive, and frequently checked on us to offer any additional assistance.The service and kindness felt genuinely sincere.
In closing, we have dealt with many businesses in a variety of sorts. Yet, we have not come across anyone in such a venue that has provided the exceptional customer service that Lorenia and Steven have shared with us.Thank you both for exceeding the standards!
Jul 23, 2015
Clean and easy
They were very nice and helpful. The unit was very clean and I would recommend it to my friends or family.
Jun 13, 2015
This place sucks and your staff is horrible
Your staff has NO customer service or marketing skills. They are rude and inconsiderate. I am 64 years old and needed a 5x8 unit. Online it says 1st floor inside. Fine I have Diabetic pain in my feet and severe sciatic nerve pain. Had I known I and my son-in-law had to go down this steep embankment and had I had another quick alternative I would have NEVER left my things there. As it was, I did not move everything in, because I am moving what is there, out as soon as I can find the strength to do this again. Nothing was ever explained to me and I sent a couple of emails before moving in. 1st floor means ground level from the driveway - out of the truck and into a storage locker. I have no idea how I am going to get all this stuff moved by myself. When we were leaving, (they watched us the whole time), I got to the gate and knowing full well I missed the box to open the gate, He told us after I got out of the trk to ask - that it was on the right half-way back up the hill. Well, NO it was on my left and HOT from the sun baking on it, and just maybe five - 10 feet back. He ran into the office again after giving us bad instructions. I hate this place ( and I never use that term) and can hardly wait to get out of there along with my 3 month payment in advance.
May 13, 2015
Staff was exceptional, great job!
Very accommodating both of the staff were outstanding. Great price
May 05, 2015
I went two times to visit the storage unit place and was helped both times. Manager talked a lot though.
Feb 22, 2015
The best place i could find. Great deal
Feb 08, 2015
You have a real jewel in Reuben. A great guy and very knowledgeable!
Jan 19, 2015
Reuben was super friendly nice and extremely helpful