Jul 11, 2022
Rudy is awesome!!!
Rudy is definitely customer service! He is always cheerful and always has a smile on his face. Great greeter. Wonderful personality.
Feb 17, 2022
Facility looks fairly secure. Customer service was very helpful and was able to set me up quite well
Feb 07, 2022
Locked out of online portal, Customer Service Unprofessional
They say that they are not IT and they do not allow customers to speak to IT. They had an update that locked everyone out of the online portal last week. Despite me having this storage facility for years. And now they cannot assist in you getting in UNLESS you give THEM your new password. That is not secure. They are unable to email a new link. They are unable to get you to IT. They are unable to do pretty much anything.
Jan 31, 2022
Amazing service and very clean
Julio and Randy were friendly and very helpful. Thank you for making this process easy
Jan 27, 2022
Office manager was super friendly and helpful!
Dec 05, 2021
Easy to access website
Great location great service clean facility
Oct 06, 2021
Cheap, decent and safe storage space
I have never used a storage facility before, wasn't expecting the experience to be smooth and quick. Customer service was very helpful and took time to explain everything as a first timer. Storage space could use a bit more cleaning, there was sand and dirt on the floor but not too messy. Storage space was almost one foot more than advertised. Even though my unit is not climate controlled, it didn't feel extremely hot on the inside, that's a relief. Overall it's probably one of the cheapest and best option out there.
Mar 29, 2021
It was easy to reserve and bigger than i anticipated.
Sep 25, 2020
Excellent service and need improving driveway for safely and to make more space of entering and exit.
Sep 19, 2020
Customer service treated well and effiecent communicated via in writing. Do the paperwork went smoothly. Driveway block another cars that cant get through while the cars park to unloads because of small road and need safely views that can't see the ahead of pass by.
Jul 14, 2020
Simple, Easy, Move
Everything was great, except the staff made me feel like I was a burden to them during move in.
Jul 07, 2020
Our customer service man, Will, was informative and professional. He was a pleasure to work with!
May 01, 2020
Great service all around!
Been treated good from time of entering to leaving!
Apr 26, 2020
Best storage in town!
Kids & I reserved room at last moment & was immediately available! Very discounted prices.Very clean and roomy! Great for any size storage and again, very affordable! Great customer service experience as well and she was very attentive and accommodating! 6 stars!
Apr 26, 2020
It's in the ghetto. Only saw one camera which concerns me. Not impressed. For the price, find something better... Be worth spending a little extra.
Apr 25, 2020
Great place to rent
Friendly people,easy way to get in, good price
Mar 05, 2020
Pretty good for the price
Ok storage facility. Must reserve online for cheaper prices
Oct 14, 2019
Customer service excellent
They were ready for me when i got there. Very informative.
Mar 20, 2019
Very pleasant and friendly staff made process easy
The only problem we had was our key code was wrong but was quickly resolved. Awesome staff.
Nov 01, 2017
Very nice place
Got very good customer service. And we got a clean space. All in all we had a good experience
May 18, 2017
Not too shabby!
I was caught off guard a bit with the extra charges and fees, but I was lucky enough to find a location with a decent price! It's further away from university, but I saved $60/month. Great customer service. Great value for money!
May 02, 2017
Walking into the office i immediately walked into smiles. They were very acommidating & informative. I would would definitely give a recommendation.
May 02, 2017
Very friendly with service
Would recommend. Quality service and great pricing. On site staff fun enviroment
May 02, 2017
Very friendly with service
Would recommend. Quality service and great pricing.
Aug 28, 2016
Apr 02, 2016
The cashier was amazing and nice. Love her. And the storage unit is perfect for the price.
Apr 01, 2016
The staff there are amazingly nice. The unit is the perfect size and price. It was so easy to move in. There weren't any hoops to jump through. Very simple.
Jan 01, 2016
excellent pricing polite and helpful staff, very pleased.
Matthew, and/or Amber
Aug 17, 2015
Very polite staff, with permanent on site security, decent gate hours and good move in specials. I overall give the cubesmart storage on e 29th st. In Tucson, Az 3.5 out of 5.0 stars!
Jul 22, 2015
Great service, thank you
I had a great phone call first and got all the information I needed. My reservation was sent and I arrived to the place and the service was great too.
Jul 08, 2015
Very friendly and helpful manager, great experience
I had to find a storage unit and the manager here helped me find the right one for me and made me feel like she was on my side. I even took a little longer than planned to unload my stuff into my unit and she was available to let me out after being locked in after gate hours were over.
Feb 02, 2015
Jan 26, 2015
The Manager was great. Everything went very well.
Jul 22, 2014
Was able to book and move my stuff into my unit on the same day. Management was helpful and got my paperwork done promptly.
Jun 10, 2014
This was close and affordable, it was quick and easy to get a storage unit here, I would recommend it.
Mar 22, 2014
Jan 28, 2014
Great people nice facility
Jan 19, 2014
I move around for work quit a bit. Staff was very helpful and establishment was clean. Easy access to unit.
Jul 27, 2013
Worked well with my individual needs. I am an out of state client and management was quick to help meet next day move in with all paperwork emailed overnight and move in next day. Very accommodating @ short notice and fees reasonable. Great experience for living across the country. Thank you excel
Jul 03, 2013
My experience was ok!!
I was happy with the costumer service but I was not happy with the fact that the facility closest to me was $100 more a month. So I had to use the Cube Smart location way out on Alvernon and 29th.
Jan 29, 2013
Vanessa was so helpful and the facility is great!
The manager, Vanessa actually stayed late to help me get settled in and get the unit I reserved online the day of instead of having to wait until the following day. I was running late but she was friendly and helpful every step of the way. Great customer servive, clean secure facilities and a great value. The only reason I rated 4 stars out of 5 is because the gate access ends at 10pm. If this place was 24 hour access it would be PERFECT!
Aug 16, 2012
very professional leading to a great customer experience and a secure, clean facility.