Jun 09, 2020
Staff was awesome
Staff was awesome. Friendly helpful and so proffessional.
May 31, 2020
Very clean and great customer service
The receptionist was great and I love my unit. You can tell the place is new.
May 23, 2020
OUTSTANDING PANDEMIC SERVICE
The employee was professional, patient and courteous. The unit was ready on time and clean. The unit was easy to locate and hours of operation are workable.
May 19, 2020
Simple and Easy!
I've rented with Public Storage 3 times now and its always a good experience! Its super easy to reserve online. They get it at the office right away. No hassle. Real simple to move in.
May 17, 2020
Beat the Rivals
I was shocked to see the prices, but I wonder when they will go up to 100 or more. I will see? Customer Service #2nd2none. Sometimes that can make or break a spot. A++
May 12, 2020
Too much...too little.
Hello. There's not enough front desk interaction. I have to wait for someone to show up or I have to flag them down on the premises. Also I was made to buy a special lock for the climate control unit I rented when I had a lock from another unit I rented in times past. There are some good deals at times but I have to search them out too. It's a lot just to rent a storage unit.
Apr 03, 2020
Awesome customer service
The person that helped me her name was Jade, Jay was so awesome polite and professional, she helped me with all my needs and I feel like she went far and beyond her job to make sure I was satisfied.
Mar 28, 2020
Actually, ;I' m still moving in, but your local manager was so patient and caring that I'm grateful that she was there to work with me to find exactly what I needed.
Mar 19, 2020
Public Storage: 2660 Mountain Industrial Blvd, Tucker, GA 30084
Mardena was a tremendous help. Set us up with everything we needed. Great unit and price. She was very cheerful and cordial and had a great sense of humor. Her facility is very clean and well maintained. Come see her for all your storage needs.
Mar 14, 2020
The manager I dealt with is named...
The manager I dealt with is named Mardena. She was very helpful in assisting me with renting a unit.
Sep 27, 2017
He was the best ever. He waited for me to help me love this guy's GreAt customer service thank you Keionna and sparkle and Mr.Riley
Aug 22, 2017
Sparkle has been very helpful since I've met her months ago. Great customer service always
Aug 04, 2017
Very kind and helpful
Very kind and helpful Check in was a breeze
Jun 15, 2017
I met Sparkle at this location her customer service was awesome always nice to see a smiling face thanks for your help
May 11, 2017
Very Very satisfied!
I was supposed to transfer to a different unit last month in order to save money. Being that I have been so busy, I was not able to transfer plusI forgot to make my payment. I received a courtesy call from Iti asking me about my plans. I was impressed with the this call because not only did she remember me and my situation, she also took my payment and directed me to Customer service in order to save the late fee. Thanks Iti, such a blessing!
Feb 10, 2017
My experience contracting for storage at this facility was absolutely excellent.
After signing up online I received a call and more explanations about how to reserve the size unit I wanted,. this employee named sparkle guided me to the location that was convenient with me. She also told me the name of the employee I would be working with
The next day I went to the site and was greeted by a lovely woman named I T. She recognize my name as Sparkle had mentioned I may call and guided me into a Storage space that will fit my needs very nicely.she was very knowledgeable, professional and kind.
I was extremely impressed with these two employees who gave me confidence and provided a storage space that is perfect for my belongings.
Sparkle, and I T went above and beyond to make my experience as easy as possible.
I look forward to communicating with them while my furniture is in storage, they are very welcoming, very knowledgeable and conduct the business with ease.
I things to both of them.
Feb 09, 2017
Aiti deserve a raise....
Aiti was such a great help with my storage needs she is awesome!!!
Oct 04, 2016
My Secret Place
My overall experience was typical, my experience with the manager was outstanding! Her customer service was above and beyond the call of duty, you need to promote this young lady and make her a trainer for all of your facility managers, Sparkle was Great!
Apr 13, 2016
The customer service was excellent
When the original unit had a broken light bulb, the manager quickly switched me to another unit, educated me on local issues since I was moving from out of state, and gave great advice about insurance. I felt I was in good hands and was treated like a valued customer.
Mar 25, 2015
Efficient, friendly service
I worked with Sparkle to acquire a storage facility. She was very helpful and knowledgable about all of the details of the paperwork and answered all of my questions. She also provided additional services that we did not need at this time. Pleased in all aspects of my experience.