Susan Tower and Ashley Eason(niece on my account also)
Aug 17, 2023
not happy
This is our second unit. the first one smelled like urine. There was noone on site. We called and left messages and no one called. We called the national line. They were no help at all. the gate code never worked. After three days of coming by and no one being on the property ,my niece came by there was a note for where someone would be. she drove 15 miles away and ended walking into a store managers meeting. someone there tried to change the gate code. it didn't work. she then had to wait for the store manager to come to right back at the unit. it took 3 hrs to get a different unit. luckily for us we had to pay for a unit that doesn't smell like urine. My niece cut her finger on the door of the unit that smelled like urine. Not happy at all.
Recommended: No
Holly Hagan
Apr 20, 2022
Great storage facility
Easy access, online registration, so simple.
Recommended: Yes
Beenae plasencia
Mar 01, 2022
Fast, easy, reliable
I love that I was able to get a storage within minutes from my phone. I didn't need to go in and fill any paper work out. In my situation doing everything online was so convenient, I didn't have to wait until they opened their office hours to get my storage unit
Recommended: Yes
Jozelle
Aug 16, 2021
Need to have a working elevator for moving up stairs
Should have an elevator for people with units upstairs . Had to walk up the stairs with heavy items was very hard
Recommended: Yes
Mitochondrial Flagellate
Apr 20, 2021
self storage made easier with great service!
The office communicated well. Princess got me going in no time. I would very recommend them to anyone who needs clean, safe, accessible and affordable storage in the area. Thanks, Princess вњЊпёЏ
Recommended: Yes
William Robertson
May 14, 2018
Gate availability is too restrictive.
Gate availability is too restrictive. Site manager was very nice and helpful.
Recommended: Yes
Terry Robinson
Apr 03, 2018
Dshanda was very helpful
Dshanda was very helpful, knowledgeable and funny. Great person to have in her position.
Recommended: Yes
Dee Knott
Sep 22, 2017
Dshaunda and Sparkle need to teach a class on Customer Service! I came in to rent a storage that turned out to be the wrong size. They turned a bad situation into a wonderful one by being helpful, personable, and outstanding! They gave me the level of service I deserved as a customer and that is not easy to find anymore. I will only use Public Storage for my storage needs in the future because of these two ladies. Give them a raise!!!!
Recommended: Yes
Belinda Anderson
Sep 19, 2017
The Ladies D Shanda and Sparkle provided me with excellent customer service and where very professional and courteous.
Recommended: Yes
Todd Hagley
Aug 20, 2017
Easy to set up and pay. Pat did a great job walking us through the process.
Recommended: Yes
Klass A Konnections LLC
Aug 01, 2017
The staff Dshaunda and Tanji were exceptionally amazing. From start to finish, every detail of leasing a unit was professional and friendly. They were very polite and made the experience delightful. I recommend this location for anyone looking for a great service, excellent location and a warm atmosphere. K Danielle
Recommended: Yes
Benjamin Dubuisson
Jun 20, 2017
Easy move in. The property manager was very friendly. This locations security system certainly appears to be a step above the rest, security lights are running 24/7 and the cameras are monitored by an outside security company while away. I was very pleased.
Recommended: Yes
Spider
May 02, 2017
Great staff ! But elevators......?
The staff was very knowledgeable and smart all around helpful great personality very well spoken. But ....... there's no reason in today's time facility to be that nice and well priced and not to have an elevator especially when you're moving heavy up it would save a lot of time and stop at nothing turning around looking for another place I almost left if it wasn't for how nice and sweet the staff due to the fact there was no elevator to help me with all these boxes so I had to take each one of them up one by one three and a half hours just moved from a truck into a storage you and only took me an hour and a half to move everything into my truck. Last but not least I think this would be a lot more detail cleaning the floor look very gray and loaded with dust. The inside of the units where clean but the hall was not.
Recommended: Yes
Racquel Perry
Sep 20, 2016
Awesome experience!!!
I had two of the most professional, helpful, and courteous employee's to help me. The moving transition is stressful enough, but the two young ladies that were there were so nice, and I apologize for not remembering their names, but their kindness I definitely won't forget.
Recommended: Yes
Taran Farmer
Jan 15, 2015
New to Storage
Overall the move in was seamless. I will say that the lady that checked me in was a bit disorganized. She repeated herself a number of times and often forgot what she had previously informed me. The key pad was not accepting my code however, the manager noticed the problem and quickly apologized and programmed a different one for me.
Recommended: Yes
Mazin Al Salihi
Aug 16, 2014
Rest of mind
Secure, efficient, and nice people
Recommended: Yes
Robert Burgess
Jun 03, 2014
Outstanding customer service !
Norma was very helpful, showed me the availability, discussed policies, and signed me up all in less than twenty minutes. I started moving in right away.
Recommended: Yes
