Sep 05, 2021
Easy and smooth
Even though this is my first time renting a storage unit, the process was very easy. They guided me through the process and were great.
Jul 21, 2021
Very Nice Facility
Staff is courteous and efficient. The facility is extremely clean and well maintained and appears to have excellent security in place.
Jun 21, 2021
Excellent Customer Service
The staff was very courteous from the moment I spoke with them over the phone. They explained the process and fees over the phone so there were no surprises. When I arrived the staff was very welcoming and accommodating. They also provide exceptional customer service. All of my questions were answered and they provided great advice. I highly recommend this storage facility.
Jun 20, 2021
Perfect answer to my storage needs!
At a very stressful time in my life, the staff at Hollywood Storage couldnât have been more helpful. Location, facilities, unit dimensions, cleanliness, customer service exceeded my expectations. Iâm so glad I chose Hollywood Storage rather than getting a POD which had been my first choice.
May 26, 2021
Easy experience great staff and facility
May 18, 2021
Great price, clean facility, and friendly staff
The facility is very clean and the staff is very friendly and helpful. I will definitely recommend the storage facility to everyone.
May 09, 2021
Great place to store stuff friendly staff and very clean storage facilities would recommend
Apr 23, 2021
You will feel like a celebrity
Had an amazing experience at Hollywood Storage Center. I originally booked online to reserve my unit and Gary called me for the follow up. He acknowledged my reservation but also advised of a unit of the same type available with better and easily accessible. Upon arrival Gary greeted me and then had a co worker assist me and looking at the two units. This was great and new for me I have rented from storage centers before and never actually got to see my unit ahead of time. Riding through the facility it was extremely clean, love the theme of the lot being that is closely resembled a real studio lot down to color street names, which I thought was fun and made it more interesting. After the tour I picked out my unit. Gary helped me get a lock and throughly explained all the details in regards to my unit including access time, and other rules. I was extremely pleased with service and pricing which was well priced compared to other units in the area. Move in was a breeze they had push carts readily available and also advise we can call if we are unable to find one. Like I said Celebrity treatment right there. I would recommend storing your belongings here as the facility is clean and you will get excellent service. Even the interactions with customers who already had storage here was friendly so it goes to show they have a great relationship with their customers!
Mar 11, 2021
Great customer service. Easy sign up and move in.
Jul 27, 2020
Great service and beautiful storage center
Really cool place for a storage unit
Mar 14, 2020
It was great!
Everything about the facility was great! Super clean and the staff was really helpful!!
Aug 05, 2019
This new, studio backlot theme is unique for a storage space.
My only discomfort is that the rent will go up.
Dec 16, 2018
Clean units, nice people.
Lindsay helped us and was super quick and helpful. This is a nice storage facility, clean with helpful employees.
Dec 25, 2017
Good customer service
Good customer service . The storage facility is big itâs like a Hollywood Studio.. Staff are friend and helpful. The cheapest storage you can find in the area.
Nov 29, 2017
Best storage facility ever
Excellent staff. Very welcoming and professional. Clean. Secure. Convenient.
Oct 05, 2017
Wonderful facility and excellent staff.
Great service in a friendly, secure, and clean environment.
Sep 24, 2017
Lindsey at this storage place was so helpful she made sure everything was so easy for me to do and also gave me the best price for my storage.
Sep 18, 2017
Very clean and easily accessible!
Very pleased with the condition and accessibility of my storage unit. Gary provided excellent service checking me in and showing me the unit!
Aug 29, 2017
great spot, helpful staff
The staff at Hollywood Storage were very friendly and made the move in process a breeze. The facility is well kept and accessible.
Jul 20, 2017
Clean, great theme, kind employees.
Jul 17, 2017
Great set up
Love the hollywood theme and the clean storage spaces.
Jul 10, 2017
Almost like a resort
The place was awesome. I didn't expect such awesome customer service and cleanliness there. Every storage place I've ever used has had one grumpy dude working. The team here was clean cut, super friendly and helpful. The facility is very clean and feels amazing inside coming out of the heat!
The free snack cart is awesome too!
Jul 03, 2017
Very efficient and friendly service
Jul 02, 2017
Good service and competitive price
Jun 08, 2017
It seems to be a wonderful facility.
May 04, 2017
Easy, efficient, reasonably priced and nice facility.
Nice facilities, clean and secure. The process was very easy and a free moving truck and driver provided.
Mar 21, 2017
Feel safe leaving my stuff here!
Lindsey was great, the whole Hollywood Storage team has been very helpful with everything. So pleased with everyone! Very glad I chose them again.
Mar 19, 2017
Great place to keep my stuff!
I have used this storage facility before and was very pleased with Lindsey and the team at Hollywood Storage.
Feb 07, 2017
The lift was a little frightening, but the move in could not have gone smoother
Jan 17, 2017
Had a tough time figuring out unit size needed, etc.
Jan 15, 2017
Very clean, well-kept facility with on-site pest control!
Very easy move-in! Helpful staff!
Jun 24, 2016
when you ever need anything they do there best, with a smile
When ever I come they have everything i need ready for me, they are the best with a smile and they offer water free and popcorn, and prizes.
Apr 05, 2016
Mar 28, 2016
The process was simple and effortless.
Jan 29, 2016
Everything went very smoothly and everyone was very helpful
Nov 06, 2015
Oct 11, 2015
Nice, friendly, and able to answer all my questions!
Oct 02, 2015
Good service, staff is helpful and friendly, facilities are immaculate.
Overall Hollywood Storage is great. I'd recommend them to anyone needing their services!
Aug 06, 2015
Jul 30, 2015
PEACE OF MIND THAT COMES FROM DEALING WITH A CUSTOMER ORIENTED COMPANY.
WHEN I SOLD MY HOME IN ARIZONA I WAS IN NEED OF A FACILITY WHEREIN MY POSSESSIONS WOULD BE SAFE AND SECURE AND NOT TOO FAR AWAY SHOULD I NEED ACCESS TO THEM WHILE REGROUPING AND SEARCHING FOR A NEW HOME.
MY ENTIRE EXPERIENCE WITH HOLLYWOOD STORAGE HAS BEEN ONE THAT EXCEEDED MY EXPECTATIONS. CLEAN AND SQUARED AWAY WOULD BEST DESCRIBE THIS COMPANY, AND
GEARED TO FULFILLING THEIR CUSTOMERS' NEEDS.
Jul 28, 2015
Unit is on the second floor but external lifts brought our stuff up to within 10 ft of the door. Climate control, clean, free truck pickup gave us an hour and a half to load up the truck and they provided a driver. Very convenient. The front desk took the time to find every discount we could qualify for to give us their best deal.
Jul 22, 2015
Hollywood Storage has the storage process done to an art
They were very professional and moved through the entire process seamlessly. All of my concerns and needs were addressed.
Jul 19, 2015
helpful staff, supplied truck free of charge, good value
got and excellent price on the storage, also was able to use one of their Penske trucks to move from my previous location free of charge, they supply the driver but you have to load within a time frame. ended up with a 2nd story site with which you use an outside lift (not an elevator) that they put into place when you need access to those 2nd floor sites. If you are not storing large furniture, very convenient. 7-18-2015. And use your AAA card for extra discount on 1st month.
Jul 12, 2015
Easy access! Great personnel! Great price!
Jul 12, 2015
Very skilled customer service people!
Great experience. Lindsay, Will, Bobby and Rich are so helpful and professional!
Jul 10, 2015
Great customer service!
The best storage facility, best prices, and the very best costumer service.
Jun 25, 2015
Nice facility, helpful staff
This facility is large, secure and clean with helpful, available staff. I reserved a small unit online, but when I arrived with my belongings, I dicovered that the unit was smaller than advertised and items did not fit. I was offered other units, but the only one that would work was significantly higher in price. Make sure you preview and measure before you rent the space.
Jun 15, 2015
Easy, but protected access 24/7, good Customer service, also combined with penske truck rental for easy drop off! Overall good service, would definitely recommend
Jun 10, 2015
Polite, knowledgeable, friendly staff. Great pricing too. Easy access, variety of storage sizes. Very happy with our choice to store our things there!
May 25, 2015
Great facility pretty view great staff
Apr 20, 2015
Not quite as expected, but satisfactory
Found an excellent deal online, go down to get the place and take a look, the "5'x12'" was not actually rectangular. It was a corner unit where the sides were slanted and the back is longer than the front. Other than than good service, cleanly, not a pain in the ass, and cheaper than I expected.
Mar 11, 2015
Very helpful and courteous .
Bobby was very helpful and courteous in getting me a unit in the price range and location that was easy to unload my POD.
Feb 19, 2015
No hassle, no drama
Easy dealings and competitive pricing
Jun 16, 2014
its been a great place to store, nice and easy , thank you for your service
May 28, 2014
Our 5-bedroom house was moved into a 10x30 storage unit and it wasn't enough. They quickly found me another unit while the movers were still unloading. Since I'm hoping to only be in one of the units for less than a month, they charged me half price.
The place is easy to get to, although getting to the units, it's a bit hilly. But that's because of the terrain it was built around.
Overall, nice place, although a bit pricey.
Aug 11, 2013
Jul 31, 2013
This Facility is a 10 out of 10
Everything went well, your staff is courteous and helpful. I love the facility and the Hollywood theme as I did once live on Franklin Ave in West Hollywood. The only thing that's missing is my ability to ride on the cart at will! I love those things. It was a pleasant experience. Thank You
Jul 31, 2013
Apr 24, 2012
Awesome and easy!
I rented storage before but was totally unprepared for the experience I had when I came her. The office is huge and clean and the manager is unbelievably accomodating. The lot was clean and looked like a hollywood studio and there was popcorn in the lobby! After I rented, I scheduled their free truck to pick up my stuff and everything went smoothly. I will recommend this place to friend as my experience was excellent and I get $50 when they rent!