Coronado Dyer
Mar 22, 2024
great
good the move was great customer service is outstanding
Recommended: Yes
Denise
Oct 21, 2023
Smooth Process
I needed a unit immediately, and was able to find and complete the registration along with payment online without difficulty.
I had one issue after arriving to store my items. Although a map of the unit’s location was provided in the email, I did have a problem locating the unit. There are other units bearing the same number, but have a prefix that were a bit confusing.
Recommended: Yes
Lorraine Wills
May 10, 2023
A little disappointed at first
I was a little disappointed at first, I arrived Monday morning around 9:20am to find no one was there. I left then came back & still no one there around 9:40. Someone arrived around 9:40 & said about 10 min. I didn't go in until around 10:15. However, the gentleman did take care of me. I wasn't aware of the insurance fees & how often to be paid. What I thought was around $80 ended up to be $122. The gentleman then showed me the unit, perfect size рџ‘Ќ, however it is actually too high for me to access. I returned on Tues night to move in only to find a lock on my unit. Instructions indicated my code should unlock the unit, it didn't & I called the office, only to get a recording. I then called customer service & I was happy to get the correct code. Thanks for 1800 Cube Smart. The temporary lock was left in the door opening @ the office.
Recommended: No
Toni Tomlin
Nov 01, 2022
Great service and support. The leasing rep was very helpful!
Upon arrival, I was greeted by a pleasant representative. She was helpful and friendly.
Recommended: Yes
Mashell Ramsey
Dec 30, 2021
Convenient and cost-efficient service. Location great as well!!
Easy transaction, web-site user friendly in booking. Website could use actual visual of the available units so as to avoid booking wrong size.
Recommended: Yes
craig
May 19, 2020
Abe was Great
Abe, our customer repwas very knowledgeable, friendly and courteous.
She provided GREAT SERVICE.
Recommended: Yes
Stanley w Reeves
Nov 23, 2019
Very clean unit friendly service
Service was very friendly, fast and accommodating
Recommended: Yes
Danielle
Feb 02, 2019
Great people
They were very helpful with what size unit I needed.
Recommended: Yes
Pathenia
Nov 28, 2018
Happy
The staff have excellent customer service, warm and friendly and willing to answer questions.
Recommended: Yes
Adam
Jul 23, 2017
Great
It was very clean and customer service was great
Recommended: Yes
Isaac
Jan 07, 2017
Best Bang for the buck in DMV
This is my first time using a cubesmart and the facility is definitely a pleasant surprise.
The location is convenient yet not too accessible and it's clean and well maintained.
The staff is professional and relatively helpful, despite some inexperience I picked up on.
For the price and quality you'd be hard pressed to find a better storage space than the cubesmart in Temple Hills.
Recommended: Yes
Shawn
Sep 14, 2016
Very clean
Only problem I see is more flat bed carts are needed
Recommended: Yes
Shane A. Lee .
Sep 03, 2016
Great customer service by mgr
From the very beginning until the time had moved my belongings into my locker . i was treated with nothing but the greatest customer service in a long time by the cubesmart staff and im pleased to write this review.
Recommended: Yes
Debra
May 31, 2016
Exceptional facility
Princess was friendly and helpful
Recommended: Yes
Robin
Apr 15, 2016
my facility is off of Kenilworth Ave. not Beech Rd
The facility is clean. Easy access to it. Pricing I thought was alittle high. The customer service was professional and pleasant.
Recommended: Yes
Shantise
Mar 27, 2016
Great
Great service!!!!!!!!!!! Would recommend
Recommended: Yes
Keyona
Feb 11, 2016
Recommended: Yes
Aeryk Shields
Jan 15, 2016
Amazing experience
I had a last minute, emergency move and this facility was perfect from the front door, office staff, incredible personalities, knowledge, clarity, effort, and care. The space is larger than my last unit, very clean, and well lit.
Recommended: Yes
Tia
Dec 10, 2015
Recommended: Yes
Bobbie
Jul 22, 2015
Great hours and staff
Recommended: Yes
Erin Hindes
Jul 15, 2015
Good price, Great Temperature, Super Secure
The CubeSmart in Temple Hills provides a clean, easy-to-use facility for storage. The climate-control is set at a good temperature, and it is easy to feel the difference when you step inside the building. I love the unique password to gain access to the entry gate, the building itself, as well as the exit gate. Customer Service is helpful and eager to answer questions. We are very pleased with our storage unit and highly recommend this facility!
Recommended: Yes
Tenetta
Jul 11, 2015
It is alright
It's storage. The area seems okay enough so I don't fear for my safety. I didn't care for the fact that the insurance is mandatory but is not included in the advertised rate. It is misleading.
Recommended: Yes
Nikita
Jul 03, 2015
Very good experience.
Recommended: Yes
Dominek
Jun 07, 2015
reasonable prices and good services
Good customer service nice size and clean and pices is good.yes I will refer to friends
Recommended: Yes
susan
May 18, 2015
Nice facility
Everything explained well. Wish we would have know how far it was from Georgetown University. Could no tell on line nor get the pricing closer to the university.
Recommended: Yes
susan
May 13, 2015
As advertisef
A bit further out than I thought else wise good
Recommended: Yes
Tiffani
May 07, 2015
Recommended: Yes
JACQUELINE AND KAREEM
May 04, 2015
the check in people were very helpful and very nice in helping out.
Recommended: Yes
Jay
Apr 14, 2015
Uneventful
No issues getting in and out. Felt secured with code access all over the facility.
Recommended: Yes
Michelle Johnson
Mar 23, 2015
Excellent customer service and very clean facility.
The facility is clean and temperature controlled so you don't have to worry about it being too hot or cold. The customer service is great they have a friendly staff that is very helpful.
Recommended: Yes
Lisa May Cobham
Feb 28, 2015
Limited Upfront Information
I stored my things a long distance away with the concept that I would pay a lower price per month. It should be more clearly explained how high the lockers are located. Although the manager told me that I would need a step stool, that was not the case. I actually needed a rolling flight of stairs. The lockers are about 10' from the floor. Knowing that insurance was mandatory should have been included in my online pricing. I paid the same price as I would storing my things in DC locally. I then would've saved on my car rental and gas for the hour RT drive. Not cool, but you have my things and money because I will be away for over a year and did not have time to change my plans. It is what it is.
Recommended: No
moira
Feb 01, 2015
great people, great service, great storage!
like previous reviewers, the only half star is for the ladder I need to climb to put my stuff away... but it's ok!!! won't get storage this cheap and clean anywhere!!
Recommended: Yes
Jacqueline
Jan 23, 2015
Really like the facility. Very clean. Love the promotion!
Recommended: Yes
Megan Broad
Jan 23, 2015
Good, clean, safe location. Only one minor issue.
I'd never had a storage unit befroenbut this place impressed me. The only difficult part is where you park your car to unload is on a slight incline, so you have to work to keep the cart from moving, as well as getting it over the threshold of the door. I was impressed with the security though.
Recommended: Yes
Cristinel
Jan 13, 2015
Top rating experience!
Recommended: Yes
John
Dec 17, 2014
the woman helping me was extremely professional and pleasant
Recommended: Yes
Arianne
Jul 21, 2014
Great Service and Really Nice Facility- but missed an important prep-step
The only thing I wasn't happy about is that they never told me before hand that my storage unit was one that you had to use a ladder to access and get into, which made moving my stuff in much more difficult and time-consuming. Everything else was really professional and friendly.
Recommended: Yes
