terence burrows
Oct 02, 2022
Unreasonable price rises
I rented a unit for around $270 in 2020, it has increase to $367 in 2021 and $423 in 2022
Recommended: No
Mindy Miller
Mar 05, 2021
Staff is great!!
The staff sets them apart from their competitors. Friendly and efficient!! Very impressed.
Recommended: Yes
Kelly C
Jan 22, 2021
Excellent Price, Friendly Manager, & Good Hours
This unit has to be the best price in this part of town. Some of the units are temperature controlled, and they really felt like they were going to stay cool even in summer. Decent part of town, and they offer access for a good portion of the day, so you don't have to come in during the hottest part of the day. Manager was knowledgeable and friendly, she made the whole process quick and easy. We got our reservation on Spare Foot, and it was honored and cut down our time to get set up.
Recommended: Yes
Noah Henry
Apr 08, 2020
Nice, clean easy to get to.
We were able to rent a unit and get moved in. I wish you could punch in the code without having to get out of your car because it is placed on the wrong side.
Recommended: Yes
Charmaine
Apr 01, 2020
It’s a good location, and the customer service was exceptional.
My storage was clean, and easy access. It was helped having a cart/dolly available to use to help move my things into storage. I will only now the quality of the temperature control once summer has come. I’m hoping it’s as good as the customer service.
Recommended: Yes
Gwena Williams
Sep 27, 2018
After I made a reservation at the...
After I made a reservation at the McDowell/Scottsdale location I received a phone call from Jim who helped me when I arrived at the location. He was great in showing me the unit and since it didn't work for me Jim kindly transferred my reservation to the storage location in Tempe on McKillips road. When I arrived at the different location, John was great in showing me the unit and getting me all squared away with the paperwork. I will definitely tell anybody who needs storage to use Public Storage.
Recommended: Yes
Alexis Le Mar
Jun 14, 2017
Karen is the best she is always helpful and pleasant. She is always smiling and willing to help you she goes above and beyond to make sure you are taking care of. I will defiantly will be recommending this place to my friends
Recommended: Yes
Sheree Larson
Jun 08, 2017
I visited this store yesterday. I was looking for a large unit to store household items while my home is being remodeled this fall. I was greeted with a wonderful smile of one of your employees Michelle. She was very informative and understanding of my fears of storing my precious things. She completely sweet my mind at ease. And even got excited for my future changes. I will definitely be using them. Thank you Michelle.
Recommended: Yes
Free Change Inc.
May 07, 2017
I been at public storage 1737 E. Mckellips Rd
Tempe, AZ 85281 since the end of November beginning of December the last few months Karen has done a Great Job! She always makes herself available even when she is busy with other customers or occupants. I go to my storage at least 3 - 4 time a week at least.. 2 of those 4 times she is there to open the gate for me or greet me, or open the gate as I exit.. It is impossible to please everyone but she sure tries.. And I must say she is no push over either stand her ground when it comes to protecting the integrity of the business. I would give Karen a 4.5 star rating but there is no half. She didn't get a 5 star because of the drain hill but that not her fault.. But overview I am pleased with my unit..
Recommended: Yes
AM H
Apr 13, 2017
Karen and Sandie are kind, generous and extremely helpful!! Over the years I have stored my belongings in at least 5 facilities in various parts of the country and several other Public Storage facilities in Arizona. Karen and Sandie at the 1737 E McKellips Rd facility make all the difference. We need more people like them in this world. If you are looking for a storage facility in this part of town, I highly recommend the McKellips Public Storage facility!! Kudos to Karen and Sandie!
Recommended: Yes
Crystal Wallace
Apr 11, 2017
Excellent experience
Excellent experience! Karen is a great and very friendly associate that makes the storage renting experience enjoyable!
Recommended: Yes
jp lafferty
Mar 24, 2017
Wonderful service! the property manager was amazing! She made me feel so welcome and informative, I was paying with cash and I was short $28 and some change and she let me get my unit and move my stuff in and bring her the rest of the money a little later in the day when I came back to store another load, absolutely amazing, highly recommend! Karen (the manager) made the whole experience worth it even if I had to pay twice the price, still would've been worth it!
Recommended: Yes
Don Krohn
Mar 04, 2017
Karen is a wonderful manager
She was very helpful
Recommended: Yes
Meredith Wilson
Jan 10, 2017
Great thus far!
I reserved my unit online; however, when I met with the staff member decided to upgrade to a larger unit on the first floor. Tory was very accommodating and helpful during the set up process. I picked the facility based on location and price; very glad the facilities have secured access. The only con would be the parking outside the gate - I've been there a few times and it has been packed each time.
Recommended: Yes
Qiang Cao
Aug 02, 2016
Excellent
Excellent experiences. Special thanks to Marie. She is so patient.
Recommended: Yes
Alicia Fagin
Jun 07, 2016
Amazing Service
Bill helped us get situated right away with the perfect storage unit for our needs. He answered all of our questions, got the paperwork completed quickly, explained everything to us and showed us around the facility. The experience was friendly, smooth and overall a great success!
Recommended: Yes
Kelly
Mar 23, 2016
Great service !
Bill the property manager was very helpful & took the time to explain all to us . Good location, prices, security ...highly recommend !
Recommended: Yes
Toni Janes
Aug 13, 2014
Keep your valuables safe and protected, in an air controlled Public Storage space.
We used Public Storage in North Scottsdale (off Shea and 101), and are now at the one on McKellips Rd., South Scottsdale. Both have provided us with ease of mind regarding security, and both provided air controlled atmosphere, which was important to us to protect our belongings. The one in So. Scottsdale is an older unit, and to enter, one has to get out of the car to enter the code to open the gate. It would be nice to have a drive up keypad on the entering side. Other than that, our experience has been met with very friendly and helpful staff at both locations.
Recommended: Yes
