Mar 18, 2021
Only fair so far. Not what I expected,
- no rate increase for one year (by Mgr), but later told it might be in six months.
- unit did not have a full-size garage door, just a 36â wide door.
- vehicle drive to my unit and corners were so narrow and tight that I needed to get a smaller truck and need to make multiple trips.
- unit was not swept clean. A drug needle was found on the floor of unit.
Dec 21, 2020
Great manager ! Joe was quick and very helpful . Clean facility - gated with key pad code - open with great hours to get things done- cameras on site makes me feel my stuff is very safe
Apr 27, 2020
Although I just moved in, everything was clean and staff (Ellie) was very nice.
Apr 16, 2020
Very easy process and nice management
Feb 26, 2020
The manager is less that friendly.
The price, location and condition of the CubeSmart is great. The Manager of the place (Jennifer) is less than friendly.
I came in early to take care of all the rental aggreement and work with another person and she did a fabulous job. I then came in with two truck loads of packages and was met with a lock on my unit. I went to the office to get it removed and the manager had someone she was assisting. She asked me what I needed and i told her that my unit had a lock on it. She gave me a role of the eye. She then asked me if I would take the key and unlock the unit and bring it back. It was quite a walk to my unit, I unlocked it and proceeded to unload the two trucks that took about 30 minutes. She came to my unit very agitated as if I inconvenienced her because she had to ride in her golf cart to retrieve the Key and lock. Not a very friendly person.
Jan 04, 2020
Great storage unit for great price.
Staff is very friendly, and a convenient location
Dec 19, 2019
Only because of
Price Would I recommend it is very difficult to get around to the smaller units
Dec 11, 2019
Easy and relaxed
They were so great to work with. The online reservation process was easy. When I got there, they showed me a few different units that could meet my needs. Jenny was very patient in meeting my requests and desires. I would definitely recommend renting here.
Nov 26, 2019
More roll up doors
Needs roll up doors on the smaller units
Nov 14, 2019
Very helpful and professional!
I was assisted by Jenny who was very helpful with providing storage and pricing options, answering questions, and providing all other necessary info for renting the unit. Highly recommended!
Oct 08, 2019
Great location, awesome staff
I came in to check out some units. The guy that helped me was awesome, showed me all around and got me setup really quickly.
Oct 07, 2019
Good bang for Buck
Chuck was great! The first one assigned us on line wouldn't work, only took a couple min for him to find another one for the same price. Great effort!!
Jan 23, 2019
Great just the parking is a tad small but other than served the purpose.
Jan 21, 2019
People live in tjdtw3
Disgusting. Raunchy, Lazy employees
Dec 31, 2018
Very nice and professional
The person at the desk was very nice and polite.
Dec 21, 2018
Unit is in good condition, the site seems secure, and the staff is friendly.
Nov 15, 2018
Quick and easy
It was quick easy and painless. Straight to the point no extra paperwork. Pay sign and move in
Oct 13, 2018
Clean and safe storage place
This place is clean, safe and secure. The price is also very reasonable. You have access 7 days a week which is a plus.
Jul 16, 2018
Easy move in; nice staff
Needes short term storage while waiting for my new apartment. It was easy to reserve and move in. No complaints. Super helpful staff as well!
Apr 24, 2018
Close to major roadways
Not a bad facility decent prices and staff seems attentive. Small isles do make for slight complications if two way traffic or larger vehicles.
Mar 26, 2018
Clean with easy access
Easy access to the 60 and decent prices an overall good value.
Feb 23, 2018
Fast and easy check in with no no problems with my reservation
Sep 26, 2017
Wonderful customer service!
Wonderful customer service! The manager and employees were extremely helpful and kind. Made moving my belongings into storage effortless. Highly recommend!
Feb 27, 2017
Easy, Convenient, Just what I was looking for
Super easy to book, they communicate with you before you move in and are very helpful once you get there. Everything worked out great.
Feb 27, 2017
Truck was a blessing
Good so far, use of their truck for 4 hours saved me!
Feb 21, 2017
Friendly, helpful, clean. Would definitely recommend
Jan 14, 2017
I love this place
Awesome awesome awesome awesome
Sep 24, 2016
The employees smelled like curry and did not speak English. The little one had a crooked eye!
Sep 24, 2016
Spacious, private, very accommodating
I really was very impressed. The staff was eager to help and they offer full amenities.
May 15, 2016
Price advertised for unit online was not available
The price advertised for unit online was not available at this location despite being confirmed through an independent booking agency. Classic bait and switch. Had to secure the same size unit for the advertised price 7 miles away resulting in me having to reschedule my mover at a cost to me.
Mar 15, 2016
Great experience w/ cubesmart and the on-site mgr, Paul
Having to leave your home is bad enough, much less moving to another state that you are completely unfamiliar with. A month of stress, pressure, tears and anger was thankfully ended at the feet of Paul, the manager of Cubesmart storage in Tempe, Az. Paul got us in & unloading, even though we ran late. He also made some calls to the truck return facility, so we'd be able to get it there after hours & avoid add'l charges. What a great relief.
Mar 05, 2016
Mar 04, 2016
The check in was fast and easy. We are very satisfied with this location.
Jan 28, 2016
Jan 22, 2016
It was quick and easy. Unit and grounds very clean
Jan 18, 2016
Ryan was amazing. Thank you for making it easy for me to just come in rent my unit and be on my way.
Jan 09, 2016
One of the best places I've used! Definitely going to be a costumer for awhile to come.
Dec 30, 2015
Fast, Easy, Cheap
The rates were great. They have amazing specials and a free moving truck for first time customers!! I will definitely use them again for my future storage needs.
Dec 28, 2015
Wonderful customer service; military family supportivv
Wonderful friendly helpful kind
Dec 25, 2015
changes owners or managers too much
Changes owners a lot and u will get Ur rent raised at least once a yr.
Dec 18, 2015
Perfect location for my needs.
Sep 23, 2015
Very upset with the false advertising
I booked online. I was told I would get an air conditioned unit. When I got there, the place was hardly temperature controlled. It seemed as if it was cooled by a swap cooler. I got there just before close so I didn't have time to look for a new unit and settled with this place. The guy was nice and all but just very upset with the belief that my things would be in ac and it is not up to standards by any means
Jul 23, 2015
The customer service was the best at the cube smart I went to in Tempe. I was so impressed. I was moving by myself and the manager came out to bring me a water bottle and see how I was doing. Such a pleasant surprise!
Jan 23, 2015
it was fast cheap and I love it
Id recomend this to anyone.and the unit was exactly what I needed and looking for
Jan 17, 2015
For a first time storage user, they Cubesmart was great and I definitely will be sticking around.
Jan 15, 2015
Great customer service and had good deals and prices. He found us what we needed and did a great job at it
Jan 10, 2015
It was my first time ever renting a storage space. It was super easy and i am very pleased.
Dec 25, 2014
Dec 07, 2014
Great price and location
I am saving close to $60 a month by moving from my current storage facility to here. Very happy with the savings.
Nov 19, 2014
Pleasant, glad we chose Cubesmart
Oct 13, 2014
Jan 06, 2014
Excellent customer service and support. We are very happy with it.
Nov 26, 2013
Aug 07, 2013
Great on-site manager. Very helpful. Will definately recommend.
Jun 18, 2013
friend staff unit clean I hope there is no ha-boob this summer
May 02, 2013
Paul is the BEST! He took me step by step through everything and even helped me lift something out of my truck to put into storage. He is outstanding and makes me feel that my belongings are 100% safe there
Apr 23, 2013
Customer Service was great. The manager took the time to show us the different size units to make sure we had the right one with the most discounts. Being able to use the truck to move was a big help and savings as well. I will definetly recommend CubeStorage to anyone looking for storage space. Thank you, Cynthia
Feb 05, 2013
Needed a storage unit last minute and CubeSmart provided the best deal and great customer service.
Dec 13, 2012
Nov 20, 2012