Apr 28, 2020
Wish I never rented from this place!
0.5 out of 10. Horrible customer service, rude, and I honestly can not wait to move to a different storage facility.
May 30, 2019
The alley ways
The only issue I had was there was a handful of nails and screws in the alley ways of my storage unit.
May 10, 2019
No problems with meeting staff and accessing unit
May 06, 2019
On site staff was very helpful and friendly. The area feels very safe for storage and visiting purposes to pull items out of storage.
May 06, 2019
Fast and friendly
It was quick and easy to move in
Apr 13, 2019
Wide variety of unit sizes, large facility, close to I-5, easy access to units, good security monitoring, reasonable prices, and great customer service.
Oct 04, 2018
Excellent customer service git done in a timely manner
Dec 31, 2017
Amazing service. Fast and friendly.
The cleanest and nicest place around. The employees were friendly and fast. Got me in and out in 15 minutes so I could get on with my move. Really happy with the overall experience and will be referring people to Storage Court Tacoma. Such a blessing.
Nov 09, 2017
Moving space for sorting
Easy access, easy reservation & set up process. Very friendly staff.
Oct 01, 2017
Friendly, great customer service. Decent prices.
Sep 29, 2017
Amazing staff and facility
Best storage rental around and I've had many
Sep 06, 2017
Customer service is amazing
I was able to move my things in the same day that I called and reserved a unit. The clerk working was polite and really easy to work with. She was thorough in explaining everything and made sure I was completely comfortable with the unit and the terms. No pushy or rude sales driven people here. Good price for the 5x6 the unit had a little debris in it but nothing big. I understand since there was some electric work happening that's on the contractors, not the storage staff.
Sep 05, 2017
Customer Service was great.
The attendant who was by herself was a pleasure to work with. She was extremely busy, and never once showed any less customer service to the person she was tending to to get to the next customer.
Apr 30, 2017
Quick, friendly & professional service
Nice facility. Courteous staff. EXCELLENT service. Called & moved in same day. Rent here, you will like it.
Apr 05, 2017
I love the location! Easy to access
Apr 03, 2017
Excellent customer service!
Leah and the team over at storage court in Tacoma are great! I was going through a rough time moving, bit they made the transition much easier! I didn't get a chance to take advantage of their moving truck, but my unit is awesome!
Apr 01, 2017
Easiest move ever! The team here is excellent!
Mar 18, 2017
Great security and friendly staff.
Mar 04, 2017
Very courteous and efficient. Security looks good, glad I found this place!
Feb 11, 2017
Ready to move in
Big storage unit that is dry and clean. My unit is close to gate entrance
Oct 01, 2016
Accommodating, good location
Very helpful, the rep stayed open late to get me into my unit and get everything set up
Sep 15, 2016
Easy & Pleasant Service
Online was simple to reserve our spot, short but pleasant bit of paperwork and then we immediately began moving in ðâ¤ï¸
Tammy M. Onorato
Aug 31, 2016
I hadn't planned on needing storage but this worked out quite well!
When learning the people in the home I was suppose to move into weren't leaving I needed a place for my belongings immediately. I got online and moved in the next morning!
Aug 26, 2016
Clean facility, friendly & helpful staff
No complaints at this point. The facility is older than other options in the area but is relatively clean for it's age and is easily accessible. The staff members I've worked with have been very friendly and helpful.
Aug 10, 2016
Good quality quick service, No hassles. Good experience with this company I would recommend this storage facility to anyone.
Jul 21, 2016
Easy to make reservations.
This facility is everything I was looking for. Price was right and I got the first 2 months half off. Staff were very patient and helpful.
Jun 25, 2016
Customer Service was great.
Customer Service was great. Comparing the same size units with other storage facilities proved The Storage Court offers a competitive price.
Jun 22, 2016
Very awesome people!!
I highly enjoyed my experience with them. They were extremely friendly and let me have some extra time after closing due to an emergency I had witch they didn't have to do but did out of the kindness of there hearts so I would definitely recommend others to check it out!
Jun 07, 2016
Wish it was 24/7
Wish it was 24/7 so that there was better access
Jun 05, 2016
patient, friendly, concise
Upon requesting, the agent was aware of my request, and had my space picked out. When I needed a larger one, they already had one lined up. They also were understanding when i needed a bit of time to get the additional cost taken care of, and did not have anything unreasonable in the contract.
May 27, 2016
Very friendly and helpful. Top notch.
May 24, 2016
The staff was very helpful and professional.
May 24, 2016
Great pricing and great customer service
May 19, 2016
Not 24/7 as told by Sparefoot
Reasonably priced and has student discount.
May 14, 2016
Good customer service , fast friendly, but unit wasn't cleaned out after last tenant
Feb 20, 2016
It is the white and blue building
I don't know what more to say than I have a dry 10x10 room for my stuff. Staff were very animated and friendly. Walked me through the process since I have never used storage before. Quick in, quick out.
Jan 09, 2016
a good place to store
it's easy to get to and the security is good and the staff helpful
Dec 29, 2015
Very easy process - great service
I had a great experience with this facility. Property manager was very helpful and efficient.
Oct 03, 2015
Customer service pros
Excellent, excellent customer service!
Sep 15, 2015
Perfect for what I needed. The manager was extremely helpful and friendly.
Aug 31, 2015
Aug 16, 2015
Nice guy at the desk. Area was clean and secure. Units were clean and secure.
Aug 05, 2015
Everything was ready when I got there. Super easy. Customer service was awesome and I was in and out quick.
Jul 28, 2015
Jul 27, 2015
Online special was a good deal!
The were courteous and saved my reservation for me even when I was late. I also was happy to hear I got a special deal for 2 months!!
I am glad to find an alternative to Public Storage!!
Jul 19, 2015
Affordable and clean.
Facility was much more economical than other storage facilities in the area. Did have to take care of my reservation online. Nobody answers the phone in their office. That was a drawback.
Jun 19, 2015
Amazing move in special and great staff
The staff here are professional, knowledgable and polite. The grounds, unit, and office area were very clean. If i needed a unit in the future i would certainly come back
Jun 15, 2015
Affordable, clean and friendly
We were delighted to find the unit size we were looking for with a drive up outside access. The unit was spotless and the lane to in front is wide. The office manager Howard was delightful and made our reservation process painless and quick. We appreciate having a rest room on site as well. The rest room is VERY clean!. We're very happy with our choice.
Jun 03, 2015
May 28, 2015
Quick friendly service, online reservation was a breeze.
Reserving this locker through Spare Foot was simplicity itself. Online quote was honored, and all move-in specials were applied. Location is convenient to freeways, and is secured to expectations (secured entry gate via personal code, limited access hours, CCTV, etc.) Facility appears to be well maintained for what seems to be older construction. Pricing is excellent.
May 25, 2015
May 16, 2015
Fine for student summer storage.
No problems. Convenient access and good security. Very good price for the size of unit that was needed.
May 12, 2015
May 06, 2015
I pre reserved. Counter was very helpful. Had to wait as was closed for lunch from 1-2 which seemed odd
Mar 03, 2015
The facility charges a mandatory $13 for insurnace of the storage unit. This price was not listed anywhere online and it was quite disappointing to find out when I already moved everything there.
Feb 10, 2015
I arrived at 9:30 and was immediately signed up.
Excellent. The free truck was a special bonus.
Feb 02, 2015
I'd read a comment online about there being hidden fees, but the only one I found was $9 a month for insurance. There was a special going of 50% off the first three months, so that more than made up for the insurance. Overall, I am satisfied. Thank you!
Oct 19, 2014
lazy employees bad security lots of break ins
On oct. 14t 2014 after having my unit for years I was broken into and was robbed to the tune of $14000.00.A man using a gate 3 times came in at 7 30 and again at 8 am before office opened and stole a big snap on toolbox along with lots of other things. I was told by the manager that the same GMC WHITE SUV has been involved with 4 other rip offs in this same storage complexe. Called the owner and he has never called back. Afraid of being sued I would guess. Also was told I cant have copy of video of 2 guy stealing my stuff. Police say there has been a rash of robberys. Was never told about other breakins until mine was hit. Bad security here is 24 hour acess to bus.was never told that. I was told gate was locked at 8 pm and open at 8 am but really 7 am.
Oct 09, 2014
Great Place to Rent!
In my opinion, this company not only gives you great value at an affordable price, but I found the staff to be friendly and helpful. The units are well maintained. There are a wide selection of sizes available. I'm glad that they also provide a moving van as well. I would highly recommend Storage Court in Tacoma to anyone.
Oct 01, 2014
Sep 11, 2014
Paneling on interior of storage unit shows signs of water damage from a roof leak. Went to report this to the manager, but she had left before their listed hours ended. When I arrived at the unit, a police officer was there to investigate a string of roberies that occurred at the facility over the holiday weekend. Floor of unit was very dirty, including broken glass. Gate opens automatically when presented with a car on the interior, so probably easy to bypass this security measure. Units listed as "interior" are only down a short hallway from an exterior door and some of the buildings are not built on mounts to ensure good drainage away from the building.
Sep 01, 2014
Service and price are average. Many what I would call "hidden" charges when I checked in. Would recommend thorough investigation of all charges, fees, etc. before making reservation. And be sure to bring your own lock.
Kathy and Emily D.
Aug 20, 2014
Stress Free Storage
We needed a storage unit the following day. Not only were we able to obtain a unit at a very good price, Storage Court had a free truck to borrow the day we needed it. This saved considerable time and expense for the move. Paperwork was quick and efficient. The staff is friendly and competent. All in all, it was a stress free transaction on a very stressful day! It's location is close to I-5, so move out will be easy as well.
We would definitely recommend Storage Court of Tacoma!
Aug 03, 2014
Jul 17, 2014
Jan 14, 2014
best storage place I've ever been to
Aug 20, 2013
Great Place For Storage
We rented a unit at Storage Court for about 6 months & had a great experience ....... Amanda & Krissy were a great help any time we needed anything. The free truck was a huge help !
Aug 13, 2013
Easy, safe, and secure!
I wish the gate would stay open longer, but they probably have my best interest in mind keeping the hours they do.
Online bill pay is extremely convenient.
I wouldn't hesitate to recommend this facility and management team.
Aug 02, 2013
What we needed
We spend most of our time travelling. The storage facility allows us to keep belongings that are valuable to us safely and conveniently.
Aug 02, 2013
Good value, recommended !
I would recommend this facility. They offer good value, are helpful, really no problems. Facility has excellent opening hours. The only downside is that it isn't easy to reach by public transport.
Aug 01, 2013
Affordable and Easy
I've been with the Storage Court of Tacoma for about 2 years now and its been great. Definitely one of the most affordable storage facilities I could find. The staff has always been straight to the point and able to answer any questions that I've had. I strongly recommend!
Aug 01, 2013
Great Storage Facility
We were able to get a great unit at a good price. Paperwork was completed quickly and easily. The facility is right off the freeway, clean and secure. Customer service has been excellent. Free use of the truck to move our stuff was the best of all! The truck was in great condition and easy to use and was good on gas. Accessibility to our unit is great and having a restroom available is a big plus. I would recommend Storage Court to anyone.