Dec 24, 2019
Overall, a good experience
Cameras inside of each hallway would be preferred. It is easy to get in and out of the compound which is beneficial. The gate is a good touch for security. The on-site manager is very easy to work with and the price isn't too expensive. Overall, a very good experience.
Oct 08, 2019
Great customer service kash was...
Great customer service kash was helpful and made to easy to rent and access the facility
Aug 01, 2019
A great clean friendly place to rent...
A great clean friendly place to rent from!!
May 15, 2019
Good service Excellent customer support
May 03, 2019
The hall sections are unlocked. Other than that, it is secure enough.
Apr 29, 2019
Apr 25, 2019
Kash was wonderful
Kash was wonderful! Our check in and set up was a breeze.
Nov 27, 2018
Kash was AMAZING!!
Kash is AMAZING!!! She collected all my information and did her due diligence, made the necessary phone calls. She was patient and VERY UNDERSTANDING throughout the entire process. Kash answered and explained everything in detail. I appreciate her professionalism but I also appreciate her ability to connect with me as a human being more !!!!
Oct 12, 2018
Public storage makes move in easy an...
Public storage makes move in easy an stress free ! Good rates!
Oct 09, 2018
Great customer service
Great customer service! Entire rental process took about 20 minutes. Cheerful and helpful staff at the 24th Ave University Place location. Kash and Wendy were amazing. Thank you!
Storage unit user
May 16, 2018
Clean dry unit, management helpful
Have had the unit for a week. The facility has cameras everywhere, electronic access security gates, landscaping is pruned up and away from the buildings and fencing. Helpful staff set me up with the unit, made sure I understood the contract, fees, etc that are included; prices were all reasonable. The rep was friendly, personable, and pleasant. They walked me out to the bldg where my unit is located, made sure it was the size I needed. The driveway paved access is clean and maintained, unit access hallway doors are secure. My indoor unit was clean, had a working light, no signs of water, weather or critter access anywhere, and the unit door has a weatherstrip seal across the bottom.
May 09, 2018
Great location and excellent customer...
Great location and excellent customer service!
Apr 26, 2018
I loved the staff
I loved the staff. She was beyond helpful. I would recommend this storage place to anyone. Only thing to keep in mind is there are gate hours and lock restrictions
Sep 02, 2017
Aleks and Emily were excellent! They were informative and well prepared to help me store my little camper/trailer at their site. I would recommend working with them for any of your storage needs.
Aug 25, 2017
Alex and Ameitra are wonderful over at the Public Storage on Fircrest. They are both very Professioanal and amazing to work with. They toke care of my situation with moving and storing my stuff for a month or two in no time.
Jul 23, 2017
Ameitra was very friendly and helpful to my son and I she has a great personality that makes you feel at ease when your having a stressful day she is a wonderful addition to the Public Storage family I wish her all the best
Jul 16, 2017
Aleks was really great to work with. Very informative and quick process. Looking forward to working with her as property manager moving forward.
Jun 15, 2017
I never do reviews but I had to this time. The employee I dealt with was amazing! Super friendly, very thorough and even recommended a new place to eat as I am new to the area! Her name was Aleks . I'll definately recommend this storage unit! And it's also in a very central place and super clean! Thanks again! And keep doing what you're doing! ????
Apr 18, 2017
Great experience. The process to obtain the storage was very easy and the staff member, Aleks, that helped me was great. Would definitely recommend to my friends and family.
Oct 13, 2015
Aleks was great. Very friendly and helpful. Ray was also helpful. I did have some friction when confronting about the huge difference of online prices and the inability to honor the presented offer. After going through hoops I was able to rent the unit via submitting an online reservations while sitting in the office. Which I feel is very silly and not very accomadating to the customer service focus
Aug 04, 2015
I am glad public storage is close by
I am glad that there is a public storage. If it was not for public storage There would be no place too put things. Thanks for being here.
Mar 18, 2015
It has been my history to use Public Storage exclusively when in the need. That's because I have found them to be clean, well-kept, well-lighted, friendly, courteous, and generally the best. However, I hasten to add that I have never tried anyone else because I have always been well-satisfied with Public Storage.