Jun 23, 2019
Great customer service
Great customer service at check in. Clean unit. Good price for the location.
Laura & Jack
Jun 19, 2019
They saved the day for us!
We had reservations at "Express Storage" and when we got there the desk person wouldn't let our moving truck in the gate. There was only one 10x10 unit left and it was over a block from the front gate. Even though our mover said he could get the truck near the unit, the woman would not let us in. They also had told us they'd have a lock to buy and they had none. The woman at the desk told us to go up Orchard St. to find another storage place. Meanwhile, we are paying by the hour for the movers! We went to Orchard Street Self Storage and were immediately greeted by Ms. Solitaire who not only sympathized with our situation, but got us the unit we needed and we and the movers went straight to it. She showed us how to use the lock we bought from her and gave us the code to use the facility. She also matched the 50% off first 2 months price we we were offered from Express. We're so happy with Orchard Street Storage!!
Jun 11, 2019
An Overall Positive Experience
Orchard Express has friendly and helpful staff, a variety of clean and safe storage units, and was easy to get my unit set up with. I enjoyed this experience, feel like it was a clear process, and would recommend this facility to a friend
Jun 11, 2019
Easy access and prompt service
May 23, 2019
short notice booking
booked this with cery short notice. so glad it worked out! easy, clean and cheap!
Feb 07, 2018
Made reservations on line and they were ready when I showed up. Very clean place to store anything.
Dec 17, 2017
The manager who helped us was fantastic and quick about our time.
Dec 06, 2017
It was just what I needed
Friendly service, clean units, well lite hallways plus I got my first month free with AAA. THE ONLY THING I might suggest would be getting wheeled carts as my unit was far from the door.
Dec 04, 2017
It was just what I needed
Fast and friendly. Clean units. Well lit hallways
Nov 23, 2017
Good customer service.
Nov 20, 2017
Awesome service...nice units
Great customer service, friendly and very informative. I was able to get signed up and start moving stuff in with 20 minutes!
Apr 17, 2017
Above acception all overall service
Orchard Express Storage was very easy to locate online and physically very easy to navigate to the location. Online I was able to navigate the website for the information When I called to see if they can accommodate me where as what I needed was last minute, the staff was more than willing and able and friendly and very knowledgeable about what I needed and got me into a unit. Upon arriving at Orchard Express Storage I wasn't surprised to find a very clean and secure facility. Speaking to the staff, there were no surprises as far as what we spoke about over the phone. I'm happy to say that I am comfortable where my personal belongings are being held and I am confident to say that Orchard Express Storage will be my go to in the future. Thank you for allowing me to appreciate Orchard Express Storage.
Feb 04, 2017
i had great help from the young lady at the front desk very courteous
the facility is nice and clean, and the staff very helpful and patient.
Jan 16, 2017
Great little storage place
Nice little storage facility with friendly staff and online reservations available.
Jan 14, 2017
Super easy and great service.
Jan 09, 2017
Nice people. Nice unit. Central location.
I liked the person I worked with. Helpful. Friendl. Clean unit in a good location.
Jun 05, 2016
-Price, for a 5x5, great.
-Paperwork, super quick.
-Staff, friendly and helpful.
Apr 25, 2016
Customer Services Was Good
It was good customer service got in and out quickly
Apr 12, 2016
Quick and Easy
The price was the best I've found for a 5x5, the paperwork was super fast and everything went very smoothly. This facility is a great choice.
Mar 07, 2016
Secure, clean, well lit storage facility.
The attendant was very courteous and friendly. Facility is clean. Easy to get in and out and unit door easy to open/close.
Dec 21, 2015
Sparefoot was awesome & Same w/ managers of Orchard Express Storage. .
Sparefoot was awesome and so were the overall managers of Orchard Express Storage.
Dec 11, 2015
Had the worng guy at the counter-but the right guy fixed everything
The young man at the counter the day I checked in (right at opening) knew nothing of the reservation deal I had. So I got the name of the principals and the next day they took care of everything. Because of their quick correction, I will highly recommend Orchard Express Storage.
Nov 27, 2015
a great choice
Staff is so friendly and helpful. Prices beat all others that I researched. I am very pleased with my experience.
Oct 29, 2015
Sep 18, 2015
Super Easy and Convenient
Convenience, Price and availability was the bottom line for me in this case and it all came together perfectly.
Sep 02, 2015
I am really happy!
I am happy with the price and location. Its very clean. I would definitely recommend it to my friends!
Aug 10, 2015
It was easy and the move in special was outstanding!
Aug 02, 2015
Haven't used storage in 20 years. This one had great specials and price. Easy access and feels safe to me. It's not big or fancy, but who needs that in storage?
Jun 30, 2015
Jun 29, 2015
Well maintained, excellent,and reliable service at Orchard Express.
Service and storage environment were found to be as advertised: clean, storage availability was good, though I wanted to change my reservation to one size bigger, the one I reserved was available. Open and closing hours were adhered to, and the employee was congenial, well informed, an well able to help, which he did.
Jun 23, 2015
Super friendly staff, very helpful, great orices!
Easy, convenient access. Clean. Secure with locking gate. Really great location.
Jun 05, 2015
Great nice staff
May 14, 2015
May 05, 2015
May 03, 2015
Friendly staff, clean units, no problems!
May 02, 2015
Affordable and just about as much as you could need, in result
Perfect! It was affordable, quick and I cannot see any reason why this would not be the place for you if location works.
May 01, 2015
It was Perfect! Price is affordable and has Great Security measures
Apr 28, 2015
Apr 06, 2015
I think the prices for units is a bit high but in their defense so was everyone else i checked out. However express storage has great staff members good security in place to make me feel comfortable enough to keep my belonings there, so i guess overall i am satisfied with my choice to put my belongings at their facilities.
Jan 03, 2015
cheap and clean
nothing fancy and no hidden fees or unnecessary fees for other fancy stuff .
i would recommend this facility to anyone
Sep 11, 2014
Orchard Express Storage is wonderful place because it's cheap price. I glad to customer is very friendly who show me map that about where storage is in building A-Z. It is help me notice that find to one letter. The storage is cleaning and fresh air!
Jul 25, 2014
The staff was friendly and helpful and I feel at ease leaving my belongings in the unit.
Jul 10, 2014
good friendly place to rent from
Jan 30, 2014
Painless. In and out, registration online was a breeze.
Jan 16, 2014
Quick and easy process to get a unit rented.
Jan 15, 2014
All around good experance
This is my first time renting a storage unit and need one the same day. so I began online and found express to me in the location and price range that I need. It was so easy and fast, I got the unit I wanted and started moving in the same day. Thanks
Jan 09, 2014
Awesome was open on New Years only place in town that was. Needed a unit desperately and was so happy the person on the phone found this one for me. Check in was speedy very nice guy.
Jan 06, 2014
Very efficient and cordial person at the desk.
The facility seemed to be somewhat busy when we got there but the person at the desk was very efficient and helpful and everything went smoothly.
Dec 17, 2013
great customer service, very quick with paperwork
May 28, 2013
Quick, clean, and great service!
It took less than 10 mins to complete the paper work. Brian was extremely nice and helpful.
May 14, 2013
Got what I paid for
Helpful, responsive, secure, local business I am very happy to support.
May 07, 2013
Jan 28, 2013
Very good value price wise and clean
the lady in the office was helpful and I want to say Thank you for the oportunity.
Dec 21, 2012
Fred, the manager, was friendly, effiecient, respectful, and explained things clearly. It is obvious that he keeps things clean and safe. So glad to be renting space here so I won't have to worry about my things. They will be clean and safe for a great price.
Dec 18, 2012
great all around! great customer service and clean grounds
Nov 06, 2012
I liked Fred,he was very friendly and helpful. Our unit was the right size, we had no trouble getting in and out. The prices were better than any other storage facility. I will definitely use them from here on out
Oct 10, 2012
Professional and well-maintained
The prices are low and the quality is high. I've rented a few storage spaces over the last 4 years and this facility is the best. Its refreshing to find one that doesn't have that musky basement smell. Insurance is reasonably priced as well. The location is easily accessible from I-5, S Tacoma Way, Pacific Hwy., and Bridgeport Way. Highly recommended.
Oct 02, 2012
You will be wowed!!!
Friendly and moderately priced well below the competition. Fred made a rough time for me very comfortable. I had just lost my house to the bank and he was considerate and helpful in a trying time. I recommend this storage facility with praise. Fred also lives on site which gave me added assurance that my things would be safe.
Sep 08, 2012
Really Great experience, the manager Fred was helpful and accomodating
It was a great experience. I under estimated the amount of space I needed but didn't realize until the paperwork and everything was complete. Fred had no issues getting me into a larger unit and allowed me to start the unloading process while he worked on the paperwork for the new unit. He was very efficient and pleasant to deal with.
Sep 02, 2012
My husband and I have been VERY happy with te service received. When I was looking for a unit, this company had the best prices by far, a military discount and the staff was VERY efficient and kind!!! I will definitely recommend this company to anyone who has storage needs!!!!
Aug 21, 2012
Great Price and Friendly Service
Excellent price. Cheapest within 20 miles! Fast and friendly office personnel. Would recommend to anyone in the area or close that needs storage.
Jun 24, 2012
Quick, Efficient, and Reasonably Priced
I needed to find storage quickly. I used this website and I found Orchard Express. The guy at the counter was very friendly and very efficient, which is just what I wanted. By signing up for the auto pay option, I was able to save 10% on the monthly cost. I feel good about the price I am paying and about how quickly everything was able to get moving.
Apr 24, 2012
Great price and easy to get set up! Staff was really helpful and the whole process couldn't have been easier. Thanks!