Public Storage - Syosset - 18 W Jericho Turnpike

Friendly Service and great facalities

Angie helped me with my unit. She was very detailed and helpful from making sure I reserved the right sized unit to giving me the tour and walking through all the paperwork.

Recommended: Yes

Great sale promotion

Great sale promotion. I saved over $50 compared to my previous storage unit at another storage facility.

Recommended: Yes

It is all about the people

We were assisted by "Michelle" at the Syosset NY location and could not have been happier. We did take advantage of a promotion which was great as well but it all boils down to people. After shopping around for storage we decided on this option because of Michelle's knowledge and engagement.

Recommended: Yes

I had a very good initial experience...

I had a very good initial experience with my storage unit. I received a call confirming my reservation, the person at the facility was polite and set us up with no issues. I was upset because I wanted to rent another unit. I called and made an appt. Again, someone called to confirm. I asked if my 2 units could be close to each other and they looked but they didn't have availability. Okay, no problem. I made sure to ask for the size that was $1 for the first month, etc. I got there today, and they informed me the $1 special was only for new customers. Really? Why didn't the lady say anything and how come that's not in any of the ads? I wasted all the time to book it, talk to the lady on the phone and come in (with a car full of boxes) to start a unit. I even asked if I could still have it for $1 since my husband rented the other one and this one was going to be in my name and the guy says one per household. Really?? That really annoyed me so I decided to forget the unit and all the wardrobe boxes I was going to buy today.

Recommended: Yes

Easy move in

Easy move in, no problem, have rented from Public Storage before also have been satisfied

Recommended: Yes

So far so good

So far so good

Recommended: Yes

This is my 1st "Storage" experience so ...

This is my 1st "Storage" experience so I have nothing to compare it to. It's been an easy process. Clean facility. Safe environment. Easy access.

Recommended: Yes

It was a smooth check in and she help ...

It was a smooth check in and she help me figure out the space I needed because what I reserved on line is totally not the right space. It was great that she showed me the 5 X 5 and the next size 5 X 10. She did not be little me but help me choose the right size I need and very helpful and courteous Also, help me find a discount and all the little detail you need to know later to make a right decision. Thank you!

Recommended: Yes

I went to this Public Storage location because it's right by my new apartment. I had just moved to Syosset a couple of weeks ago and i realized i didn't have enough room for all of my things. I had heard about Public Storage through a friend of mine and she recommended i use them. I must say, the service i received was beyond my expectations. There were two girls that had helped me. Jessica and Amanda were so sweet and had helped me with any questions i had for them. They recommended a few different options until i settled on the right unit for me. I am definitely going to recommend this place and these two girls to my friends.

Recommended: Yes

I was looking to get some prices on storage and Melissa showed me the property. She was able to give me a lot of information about storage and showed me how to protect my items while they're being stored. She was very patient, friendly and helpful! I would definitely recommend this location.

Recommended: Yes

Melissa is a very helpful and patience person. Your facilities are clean and safe. She is very knowledgeable of the property!!!

Recommended: Yes

Great place and very friendly staff. Melissa opened up the space for me and also helped close it for me. Jess was also very helpful. Clean unit and accessible. Awesome location.

Recommended: Yes

Moving is hard enough, but I have to say coming here and meeting Jessica and Melissa made it so much easier. Their knowledge of product that is supplied here was nothing short of amazing. They made my task so much easier. They made my moving that much easier. Thank you ladies.

Recommended: Yes

Need more carts!!!

The facility is great - clean, well secured, easy access. They just need more carts!! They only have 3 medium sized carts for the whole facility. So if you're planning on going there on a weekend, prepare to wait or at least bring your own dolly because you could be there awhile. In comparison, the Bob's facility by the Hicksville LIRR station had about 20 carts of all sizes.

Recommended: Yes

It was ok

Didn't get online rate.

Recommended: Yes

Smart cookies

From the reservationist on the phone to the woman in the facility office I was impressed by how bright and interesting the service representatives all seemed.

Recommended: Yes

So far, everything is highly satisfactory, from the staff to the facility.

I've been treated with cordial respect and made to feel welcome by the staff. Follow-up phone calls from them have been appreciated. No problems at all were encountered when moving my first load of things into my storage area. It appears to be a well-run place..

Recommended: Yes

Highly Recommended

The process was easy, the price is competitive, and the staff were very friendly and easy to work with.

Recommended: Yes

Terrible lighting with absolutely no lighting in the overhead of the actual 10 x 20 units we rented.

Not having rented any type of storage units before we focused more on size, location, temperature controlled, parking and price more then lighting combined with some of the other items listed. As the only overhead lighting was that filtering in from the hallway if there's ever a next time lighting will be a priority and then the list.

Recommended: Yes